Application Throttling/Management

Originally Posted by Sirius

Well i have set for a higher download than that so will leave it running and see what happens

Hope you dont get stm'd

[Ed2020]

Originally Posted by Sirius

Well i have set for a higher download than that so will leave it running and see what happens

Assuming TraxData is right (and I'm betting he is) I'd love to see your evidence sent through to The Register for a follow-up story to VM's denial...

Ed.

Originally Posted by Ed2020

Assuming TraxData is right (and I'm betting he is) I'd love to see your evidence sent through to The Register for a follow-up story to VM's denial...

Ed.

If he's in the trial area, which changes every few weeks

VM havent actually denied using allot for shaping really, very choice words from VM to not really give an answer back

[Ed2020]

Originally Posted by TraxData

If he's in the trial area, which changes every few weeks

VM havent actually denied using allot for shaping really, very choice words from VM to not really give an answer back

I've just reread VM's statement and I can certainly see some loopholes but it reads like a firm denial re. Allot. What am I missing?

I'm almost tempted to get a job at VM so I can do my bit towards getting some of this doublespeak out into the public domain.

Ed.

[Mox3d]

More people read these forums than some may give credit for. I've popped in and looked ever since VM took over, ever since Blueyonder took over, in fact since the early days of Telewest broadband. It's taken a long time but there has to come a point at which one has to say `too far, no more'.

VM with me are on a very sticky wicket. Our relationship has spiralled downward ever since the first day I called VM CS. That patronising voice saying how there are now four choices, choosing, waiting, choosing again, the customer service disconnects while you wait, the unintelligible language of at least half of the CS telephone staff, the fact that I was one of the very first to have broadband in my area with Telewest in 1998, the fact that since 2003 I've payed for the top level service from when it was 1mb to the current 20mb, the prospect of throttling just irritates and angers me beyond words.

You can call it what you like, quantize it, divide it, categorize it, diagnose my modem I don't care any more. The fact is this. 20mb connection speed is what I am paying for. If I find so much as once that I am `throttled' back to anything less than the best service you can be assured I will be leaving VM.

Gone are the days where customer service meant one on one conversation with someone who knew your first name. Gone are the days when if you had something to say about service then you would be duly heard, maybe a new policy would be rolled out too. Gone is the time where value means you get exactly what it says on the lid. I have little in the way of positive things to say about Virgin Media. I am in fact appalled at the entire service overall. The gritty TV signal quality, patchy broadband, atrocious phone services etc. In fact I am on the edge of suicide just reading this back to myself.

I'll just say that there are many unhappy customers about to come out of the woodwork, all of whome are equally disillusioned by VM's advertising and service in general. Throttling elite customers will be very much the beginning of the end.

These are my opinions. I'm sorry if I come across angry.

[LostintheNW]

Originally Posted by BenMcr

There isn't suppose to be ANY trigger threshold outside the published hours.

Just like there isn't any port throttling going on

STM kicks in when it feels like it for me and a lot of other people who have VM for their ISP. What VM tell you as a CS rep and what some goon does behind the scenes are always two different things it would seem.

Love how someone has mentioned that they are doing this to combat piracy - not everything P2P involves illegal material ya know! Just nice to see how VM tar everyone with the same brush and that all their internet users are nothing but pirates

[Sirius]

Originally Posted by Sirius

Well i have set for a higher download than that so will leave it running and see what happens

Well i did not get STM'd so i can only assume that the triggering the other night was in error which has now been fixed or that the trial if there was one is over.

[LostintheNW]

Originally Posted by Sirius

Well i did not get STM'd so i can only assume that the triggering the other night was in error which has now been fixed or that the trial if there was one is over.

Which part of the UK are you in Sirius? I live in the North West and I am STM'd day in day out (love to know how it happens given I am in work from around 8am until gone 7pm some nights and can't possibly be using my VM connection!) with varying limits of what I can download (which is nowhere near gigs of data its demos, and streaming 80meg videos from xbox live)

[Sirius]

Originally Posted by LostintheNW

Which part of the UK are you in Sirius? I live in the North West and I am STM'd day in day out (love to know how it happens given I am in work from around 8am until gone 7pm some nights and can't possibly be using my VM connection!) with varying limits of what I can download (which is nowhere near gigs of data its demos, and streaming 80meg videos from xbox live)

Warrington area.

I know of the day time stm and evening stm however i WAS stm'd after midnight the other week. I knew it was stm as the upload and download was changed at the same time for the STM limits. I have been away and have not had the chance to test until last night. I am worried that it will come in as i see a once great broadband system being changed into a bag of poo.

[LostintheNW]

Originally Posted by Sirius

Warrington area.

I know of the day time stm and evening stm however i WAS stm'd after midnight the other week. I knew it was stm as the upload and download was changed at the same time for the STM limits. I have been away and have not had the chance to test until last night. I am worried that it will come in as i see a once great broadband system being changed into a bag of poo.

I agree it was going to be a good internet service, now its just a restricted useless pile of crud. They will bring it in like they do everything else they suddenly claim is a trial when it gets leaked and its just the poor customers who get shafted over and over. Might STM my last payment to them for a laugh and see how they like it

[Wild Oscar]

Originally Posted by Mox3d

More people read these forums than some may give credit for. I've popped in and looked ever since VM took over, ever since Blueyonder took over, in fact since the early days of Telewest broadband. It's taken a long time but there has to come a point at which one has to say `too far, no more'.

VM with me are on a very sticky wicket. Our relationship has spiralled downward ever since the first day I called VM CS. That patronising voice saying how there are now four choices, choosing, waiting, choosing again, the customer service disconnects while you wait, the unintelligible language of at least half of the CS telephone staff, the fact that I was one of the very first to have broadband in my area with Telewest in 1998, the fact that since 2003 I've payed for the top level service from when it was 1mb to the current 20mb, the prospect of throttling just irritates and angers me beyond words.

You can call it what you like, quantize it, divide it, categorize it, diagnose my modem I don't care any more. The fact is this. 20mb connection speed is what I am paying for. If I find so much as once that I am `throttled' back to anything less than the best service you can be assured I will be leaving VM.

Gone are the days where customer service meant one on one conversation with someone who knew your first name. Gone are the days when if you had something to say about service then you would be duly heard, maybe a new policy would be rolled out too. Gone is the time where value means you get exactly what it says on the lid. I have little in the way of positive things to say about Virgin Media. I am in fact appalled at the entire service overall. The gritty TV signal quality, patchy broadband, atrocious phone services etc. In fact I am on the edge of suicide just reading this back to myself.

I'll just say that there are many unhappy customers about to come out of the woodwork, all of whome are equally disillusioned by VM's advertising and service in general. Throttling elite customers will be very much the beginning of the end.

These are my opinions. I'm sorry if I come across angry.

Brilliant post!! .. sums things up quite nicely ..

[mcmanic]

throttling gaming ports?.......thats just plain wrong.......what next - charging to use wii, xbox360 or PS3...........and talking about PS3 - why is it nearly all VM users get real bad download speeds on PSN (ps3 network), yet fine on xbox360, and no its not router settings, nearly everyone i know who has VM suffer from this yet BT lines/ect, ect are fine?

But seriously throttling or whatever applications such as games is taking the mick to another level. What do they actually want us to use our BB for?

[LostintheNW]

Originally Posted by mcmanic

throttling gaming ports?.......thats just plain wrong.......what next - charging to use wii, xbox360 or PS3...........and talking about PS3 - why is it nearly all VM users get real bad download speeds on PSN (ps3 network), yet fine on xbox360, and no its not router settings, nearly everyone i know who has VM suffer from this yet BT lines/ect, ect are fine?

But seriously throttling or whatever applications such as games is taking the mick to another level. What do they actually want us to use our BB for?

its not fine on the xbox i have huge problems with mine sometimes - host anything more than 2 players and its lagtastic! I daren't download anything from live as i get stm'd

[spankysmagicpian]

If they are going to throttle Usenet traffic to combat piracy..... why have they provided access to a shiny new Newsgroup server with more binary groups than we had before with NTL?

[LostintheNW]

Originally Posted by spankysmagicpian

If they are going to throttle Usenet traffic to combat piracy..... why have they provided access to a shiny new Newsgroup server with more binary groups than we had before with NTL?

IMO they are thick as ***** and couldn't run a p!ss up in a brewery these days!