Virgin Media to Double Broadband Speed - Page 8

roughbeast · 09-12-2011, 09:06

Quote:

Originally Posted by BenMcr

Only those that get the e-mail get an increase

Interesting.

That ought to make me very miffed, having just taken on Â£10 a month extra to move from 50Mb to 100Mb.

Funnily enough, the day after I registered for 100Mb the TV on my second VM box had a message announcing that I had been upgraded for free to full HD including Sky films and sports. Is this VM balancing the scales, and are we all due for a freebie?

Daveoc64 · 09-12-2011, 11:16

I'm very confused.

Is the plan for EVERYONE to eventually get the upgrade (March 2012 was mentioned)? or is that when people that get these stupid "tickles" are upgraded?

We've been on Cable since United Artists ran the local service, yet we haven't received a tickle of any kind.

Scratch that!

Just got the Drinking Chocolate and an offer about the home phone (both useless to me) in the post.

EVEN better! The offer has already expired. Wonderful loyalty bonus there.

jb66 · 09-12-2011, 11:36

More like an annoying Itch than a Tickle

morley04 · 09-12-2011, 12:44

Quote:

Originally Posted by jb66

More like an annoying Itch than a Tickle

Agreed

**Hugh** · 09-12-2011, 12:55

Quote:

Originally Posted by jb66

More like an annoying Itch than a Tickle

Your private life is entirely your own....

Chrysalis · 09-12-2011, 13:45

Quote:

Originally Posted by chrisjones

Because, frankly, the competition at the moment is dire! Most areas in the UK struggle to get close to the advertised ADSL speeds. Cable on the other hand is far more reliable (or so the stats would show) when it comes to delivering close to the advertised speeds. Sure, there will always be those who have a rough experience BUT percentage wise I think VM provides a better product as a whole compared to the bigger ADSL based companies.

A dire competition doesnt mean its logical to dish out free upgrades, its actually the opposite.

---------- Post added at 13:37 ---------- Previous post was at 13:34 ----------

Quote:

Originally Posted by Ignitionnet

Your current bill isn't covering the pain 100Mb customers are causing on the network right now.

Probably won't be downstream management but upstream most definitely.

Ignition havent you claimed the upcoming traffic management will magic away the current VM congestion issues?

How will it resolve downstream congestion issues when its upstream only?

---------- Post added at 13:44 ---------- Previous post was at 13:37 ----------

Quote:

Originally Posted by Ignitionnet

Yes, areas will go up to 8 channels as needed, new line cards.

ignition you do sound like a PR guy lately.

You have dodged every question posted regarding congestion and continue to post this as if you advocate oversubbing capacity for marketing reasons.

---------- Post added at 13:45 ---------- Previous post was at 13:44 ----------

Quote:

Originally Posted by jb66

More like an annoying Itch than a Tickle

I call it the speed halving.

When this gets rolled out my speed will be halved from double congestion.

thenry · 09-12-2011, 14:35

theres more to this than meets the eye. none of the staff will give us all the glory details all I'll say is VM are making movements, give them time to get it right. As a PAYING customer, like millions of others, I'm for one am happy improvements are being made in more ways than one!

ntlrocks · 09-12-2011, 14:47

What's this website postcode checker thing that people are using to see when the upgrade is?

roughbeast · 09-12-2011, 15:22

Quote:

Originally Posted by ntlrocks

What's this website postcode checker thing that people are using to see when the upgrade is?

http://shop.virginmedia.com/home.html It's here top right-hand corner.

BenMcr · 09-12-2011, 15:25

Quote:

Originally Posted by ntlrocks

What's this website postcode checker thing that people are using to see when the upgrade is?

Quote:

Originally Posted by roughbeast

http://shop.virginmedia.com/home.html It's here top right-hand corner.

Actually anyone who has got an e-mail for the tickle has a link to a checker specifically for the upgrade

ntlrocks · 09-12-2011, 15:39

Yes the link in the email is the one I'm after.

Or is it private and you're told not to share?

BenMcr · 09-12-2011, 15:45

As it's just an information link, and will tell people when they aren't eligible for the tickle (as they've not been sent the e-mail) can't see it being an issue

roughbeast · 09-12-2011, 18:03

FFS! No wonder I didn't get it. Me being thick doesn't help.

Here is the link I just got telling me about my TV upgrade, the one I already figured I had got.

http://tickle.virginmedia.com/offer/...part=Tickles_7

Tickle Home is here.

http://tickle.virginmedia.com/

Milambar · 09-12-2011, 18:37

Um, they are asking for people's account number over HTTP? Not even a basic security thing like https? Interesting.

Its a very minor issue, but it still should be a https connection imho.

Phil-ntl · 09-12-2011, 20:08

Just out of curiosity what's the situation going to be for vip customers. i.e. someone on vip100. Will they be eligible for the Â£10 reduction?

Just curious as, if I remember correctly, when things like this have happened in the past, vip customers seem not to be included.

Same up to now with the tickles. Every tickle I've read about being offered seems to be in the vip package already anyway.

Phil