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New install, 50mb - power levels and stats
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Old 28-02-2010, 17:39   #1
imranm
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New install, 50mb - power levels and stats
I have just had the 50mb service installed on the 24th of this month.

Apart from the D-Link causing issues where no internal IP is provisioned via DHCP everything seems to be okay.

Speedtest's are regularly show 50mb when wired - however it when downloading sometimes the speed jumps from 3-5.8mb, 30mb when using Wireless something which I need to look at, new AP me thinks.

However I have a concern regarding power levels
DS-1 DS-2 DS-3 DS-4
Frequency 298750000 306750000 314750000 322750000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 1 2 3 4
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 8.48 8.84 8.57 8.73
RxMER
(dB) 36.84 36.84 37.09 37.09
Correctable
Codewords 908 250 242 615
Uncorrectable
Codewords 302 260 254 259

Fri Feb 26 14:30:57 2010 Fri Feb 26 14:30:57 2010 Warning (5) TEK Invalid - Invalid Key Sequence Number;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Fri Feb 26 18:09:45 2010 Fri Feb 26 18:09:45 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 04:52:08 2010 Sat Feb 27 04:52:08 2010 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 04:52:32 2010 Sat Feb 27 04:52:32 2010 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 05:37:06 2010 Sat Feb 27 05:37:06 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 05:56:13 2010 Sat Feb 27 05:56:13 2010 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 05:56:41 2010 Sat Feb 27 05:56:41 2010 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 05:57:28 2010 Sat Feb 27 07:14:09 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 07:14:11 2010 Sat Feb 27 07:14:11 2010 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 07:14:39 2010 Sat Feb 27 07:14:39 2010 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 07:17:46 2010 Sat Feb 27 07:17:46 2010 Warning (5) MDD message timeout;CM-MAC=<hidden>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 07:17:49 2010 Sat Feb 27 07:17:49 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=<hidden>;CMTS-MAC=00:0f:f8:b6:28:01;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 07:17:56 2010 Sat Feb 27 07:17:56 2010 Warning (5) MDD message timeout;CM-MAC=<hidden>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 07:18:00 2010 Sat Feb 27 07:18:12 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 07:22:25 2010 Sat Feb 27 07:22:25 2010 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 07:22:45 2010 Sat Feb 27 07:22:45 2010 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 07:29:50 2010 Sat Feb 27 07:29:56 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 07:29:56 2010 Sat Feb 27 07:29:56 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 07:30:07 2010 Sat Feb 27 20:46:57 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sat Feb 27 20:47:01 2010 Sat Feb 27 20:47:01 2010 Warning (5) TEK Invalid - Invalid Key Sequence Number;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0; Sat Feb 27 20:47:08 2010

Sun Feb 28 13:59:22 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0; Sun Feb 28 14:42:31 2010

Sun Feb 28 14:42:31 2010 Warning (5) TEK Invalid - Invalid Key Sequence Number;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Sun Feb 28 14:43:22 2010 Sun Feb 28 14:43:22 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=<hidden>;CMTS-MAC=<hidden>;CM-QOS=1.1;CM-VER=3.0;

Does everything look okay?
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Old 28-02-2010, 20:52   #2
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Re: New install, 50mb - power levels and stats
If you check this Sticky you will find that your Downstream is to high. also check your Upstream against the Sticky as well.

I would call the 50Mb Support team tomorrow after 0800 and they will probably book an engineer.

50Mb Support is on 0800 052 0431.
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