Micro sim card - Sorted. - Page 2

ThunderPants73 · 28-02-2013, 20:46

Just got a call from Virgin. Since 2010, a replacement sim card is chargeable. If it was faulty etc. it would be free but seeing as I already had a perfectly working sim card (even though it no longer fit in my phone) I had to pay. Maybe I should have cancelled my rolling contract and then signed up for a new one!

BenMcr · 01-03-2013, 00:25

Quote:

Originally Posted by ThunderPants73

Just got a call from Virgin. Since 2010, a replacement sim card is chargeable. If it was faulty etc. it would be free but seeing as I already had a perfectly working sim card (even though it no longer fit in my phone) I had to pay. Maybe I should have cancelled my rolling contract and then signed up for a new one!

Oh

qasdfdsaq · 04-03-2013, 18:19

Yeah retentions would probably have waived the charge if you called up and threatened to leave.

Waldo Pepper · 09-03-2013, 23:30

Having been on Virgin Mob contract for over 10 years and upgraded to a simm free Nexus 4 (not bought from Virgin but Google) last month they gave me a micro sim for nothing. Arrived next day. I also got a free replacement sim when my old phone was nicked in 2009.

Rang cust services from my Virgin home phone after I had fitted it and listening to a rigorous typing frenzy, my phone sprung into life with my same number. I borrowed a sim cutter to trim an old O2 simm to make a template so I could copy contacts from the Nokia to the new sim.
Couldn't have been more helpful.