02-05-2012, 14:17
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#1
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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60mb big problem
Hi guys
Need some help had the superhub installed yesterday by engineer who said 60mb would start working in 2hrs so when i returned back from work 10hrs later it was still on 20mb so called VM got through to india call centre spent 2hrs on the phone even gave remote access to my pc. even download TCP Optimize at end the guy gave up. my pc is wired
need your help
Wed, 02 May 2012 13:00:24 GMT
Test 1: 2048K took 835 ms = 2452.7 KB/sec, approx 19622 Kbps, 19.16 Mbps
Test 2: 2048K took 925 ms = 2214.1 KB/sec, approx 17713 Kbps, 17.3 Mbps
Test 3: 2048K took 704 ms = 2909.1 KB/sec, approx 23273 Kbps, 22.73 Mbps
Test 4: 4096K took 1615 ms = 2536.2 KB/sec, approx 20290 Kbps, 19.81 Mbps
Overall Average Speed = approx 20225 Kbps, 19.75 Mbps
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02-05-2012, 14:25
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#2
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: 60mb big problem
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02-05-2012, 14:47
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#3
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: 60mb big problem
does anyone know if my area has been upgraded or any links i check?
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02-05-2012, 14:50
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#4
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Inactive
Join Date: Jan 2008
Posts: 954
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Re: 60mb big problem
If they installed and ran TCP Optimizer, I hope your OS was not Vista or Windows 7.
Vista/Windows 7's TCP stack are auto-tuning, and the use of TCP Optimizer can actually be less than beneficial on those systems. Thats even indirectly mentioned in TCP Optimizers FAQ.
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02-05-2012, 15:10
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#5
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: 60mb big problem
Quote:
Originally Posted by thenry
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Download speed 36.06
upload speed 1.51
Ping 82.88
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02-05-2012, 15:14
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#6
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Guest
Location: West Sussex
Services: 500gb Tivo & V+. TV XL, 60MB BB, M Phone.
Posts: n/a
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Re: 60mb big problem
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02-05-2012, 15:18
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#7
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: 60mb big problem
Quote:
Originally Posted by 2old4this
Download speed 36.06
upload speed 1.51
Ping 82.88
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could you post your connection stats please.
192.168.100.1
advanced settings
connection
copy and paste
Quote:
Originally Posted by jempalmer
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you've got capacity issues
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02-05-2012, 15:20
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#8
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Guest
Location: West Sussex
Services: 500gb Tivo & V+. TV XL, 60MB BB, M Phone.
Posts: n/a
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Re: 60mb big problem
I've got issues full stop (so I'm told)
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02-05-2012, 15:43
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#9
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: 60mb big problem
ok i been told my VM Tech in uk that my area has not been upgraded i have to wait till July
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02-05-2012, 17:37
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#10
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cf.member
Join Date: Jul 2011
Location: Newport, South Wales
Services: 150Mb
Posts: 58
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Re: 60mb big problem
Quote:
Originally Posted by 2old4this
ok i been told my VM Tech in uk that my area has not been upgraded i have to wait till July
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That's rubbish... If you go for an early upgrade you get the speed regardless of if you area has been done. I went from 10 to 60 and my area is yet to be upgraded.
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02-05-2012, 19:38
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#11
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: 60mb big problem
just waiting if someone can confirm this info
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02-05-2012, 19:42
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#12
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: 60mb big problem
it depends on available capacity too. if theres a load issue then you'll struggle. set up a ping monitor
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02-05-2012, 20:49
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#13
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: 60mb big problem
is this speed ok for 30mb Thanks
Download speed 36.06
upload speed 1.87
Ping 128.44
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02-05-2012, 20:50
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#14
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: 60mb big problem
yes
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02-05-2012, 20:53
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#15
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: 60mb big problem
Quote:
Originally Posted by thenry
yes
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thanks
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