Virgin Media to Double Broadband Speed

[Peter_]

Originally Posted by Phil-ntl

Just out of curiosity what's the situation going to be for vip customers. i.e. someone on vip100. Will they be eligible for the £10 reduction?

Just curious as, if I remember correctly, when things like this have happened in the past, vip customers seem not to be included.

Same up to now with the tickles. Every tickle I've read about being offered seems to be in the vip package already anyway.

Phil

As th is no official confirmation of any of this up to now I expect no one knows.

[Phil-ntl]

Originally Posted by Masque

As th is no official confirmation of any of this up to now I expect no one knows.

Ahhh. I understood it was official now. My bad.

<retreats back to the corner>

Phil

[Peter_]

Originally Posted by Phil-ntl

Ahhh. I understood it was official now. My bad.

<retreats back to the corner>

Phil

Posters say they have had emails which I do not dispute for one second, but up to now the has been no official announcement from Virgin Media as otherwise the link would be in this thread plus I would have seen it in work.

[dave6x]

Speed doubling free? That will be great, as I currently only get 4-5Mb most evenings on a 10Mb service then I will hopefully get 10Mb on a 20Mb service!!!!

Maybe I should go to the competition. For £16.49/mth my neighbour gets 37Mb download and 2Mb upload on Plusnet Fibre Basic whatever time of day he does the checks and YouTube actually streams without stalling, something I rarely get on VM! It does have a 40GB monthly limit plus unlimited download midnight to 8am but I could live with that.

[kwikbreaks]

Originally Posted by dave6x

Speed doubling free? That will be great, as I currently only get 4-5Mb most evenings on a 10Mb service then I will hopefully get 10Mb on a 20Mb service!!!!

Unfortunately it doesn't work like that. Your speed will vary between what the congestion allows and your config maximum. If it stays around 4-5Mbps all night now then it will do the same whatever your config might say. Swapping to a DOCSIS 3 product (currently 30Mbps and up) might be better but there is not even any guarantee then either.

[dave6x]

Originally Posted by kwikbreaks

Unfortunately it doesn't work like that. Your speed will vary between what the congestion allows and your config maximum. If it stays around 4-5Mbps all night now then it will do the same whatever your config might say. Swapping to a DOCSIS 3 product (currently 30Mbps and up) might be better but there is not even any guarantee then either.

Thanks for the reply, it was a rather tongue-in-cheek comment as I am aware of the congestion issues! I used to have a rock solid 10Mb service until 2-3 years ago, but that has been deteriorating as they have oversold the product and under-invested in the infrastructure so it is no longer deliverable!

[kwikbreaks]

I wasn't sure if it was tongue in cheek or not so I thought I'd spell it out.

My 50Mbps was fine but went down the tubes very quickly so I downgraded to 10Mbps - I thought I'd go onto DOCSIS1 which may or may not be OK around here but that's not how it works either so now I'm on 10Mbps but still see upstream congestion and terrible jitter. I imagine that if these upgrades go ahead without some other changes (draconian traffic management or actually shelling out for a network upgrade) the only thing I'll see increasing is the jitter.

[Peter_]

Originally Posted by kwikbreaks

I wasn't sure if it was tongue in cheek or not so I thought I'd spell it out.

My 50Mbps was fine but went down the tubes very quickly so I downgraded to 10Mbps - I thought I'd go onto DOCSIS1 which may or may not be OK around here but that's not how it works either so now I'm on 10Mbps but still see upstream congestion and terrible jitter. I imagine that if these upgrades go ahead without some other changes (draconian traffic management or actually shelling out for a network upgrade) the only thing I'll see increasing is the jitter.

If you have a Docsis 3 modem then you will not go onto a Docsis 1 CMTS as it will not work.

[kwikbreaks]

Yes I know - as I already said I thought it would but now know that it doesn't work like that so I'm stuck on VM's oversubscribed DOCSIS3 network for now which will doubtless be getting worse still if Ignition's pronouncement turns out to be correct.

[AndyCalling]

Here's the big question:

I have 50meg now with a Shub and I've not got any tickle emails. My area already has 100meg services according to the postcode checker. Do we know when the 100meg upgrades for the untickled are to happen yet?

Only slightly smaller question:

I upgraded to 50meg to drop downstream STM before Youview came out. If the 100meg product is to be STMed, can I assume it would not drop below 50meg down 5meg up when STMed so effectively I've not lost out compared to the 50meg product of today?

[morley04]

Originally Posted by AndyCalling

Here's the big question:

Do we know when the 100meg upgrades for the untickled are to happen yet

Not any time soon

[AndyCalling]

Originally Posted by morley04

Not any time soon

Ah, perhaps before the Olympics is a good guess then?

Sounds like the STM will be upstream only, so no big issue with Youview.

[morley04]

As far as I can work out 50mb is moving upto 60mb but dont quote me on that.

[General Maximus]

Originally Posted by AndyCalling

If the 100meg product is to be STMed, can I assume it would not drop below 50meg

I thought stm whipped ~75% off your connection? 50mbit always went down to 12.5mbit/1.75 so I would have thought 100mbit would be 25mbit/2.5.

I don't mind the 2.5mbit up but dropping from 100 down to 25 downstream is a bit steep so hopefully they'll do something about that. I think Ignitionet has mentioned something about a more progressive throttling system the more you hammer your connection rather than an outright smack down.

[Chrysalis]

Originally Posted by Masque

If you have a Docsis 3 modem then you will not go onto a Docsis 1 CMTS as it will not work.

modems are backwards compatible, it would work, its just VM choose to not operate that way.