How long does it take virgin media to install a e-mail address
12-03-2012, 21:39
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#1
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Inactive
Join Date: Mar 2012
Posts: 1
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How long does it take virgin media to install a e-mail address
A family friend asked my assistance to install a e-mail for her as she had just joined the computing fraternaty I mistakenly suggested virgin media ,after all she hatd just purchased a large package and broadband and had no problems paying her direct debit and mistakenly thought that she would be able to pay bills on line ,well this is now 14 days with the advice it would take another 14 days ,those nice people at virgin are so busy once they secure your contract ?
come on virgin show us what you can do ??
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12-03-2012, 23:48
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#2
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Inactive
Join Date: Dec 2006
Location: Lincoln UK
Age: 75
Services: 50Mb, TV & Phone
Posts: 3,673
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Re: How long does it take virgin media to install a e-mail address
It might be simpler to set up a gmail address with google. That way if she ever changes from Virgin she'll still keep the same address.
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13-03-2012, 02:23
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#3
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cf.mega poster
Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL
Broadband XL
Virgin Mobile
V+ installed!
and a happy Virgin Media customer
Posts: 2,560
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Re: How long does it take virgin media to install a e-mail address
The title indicates that your friend simply doesn't apparently have an email address set up - but reading the thread of your posting, I'm not sure, and it looks like you mean there's no broadband connection.
Which is it?
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13-03-2012, 09:59
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#4
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Inactive
Join Date: Sep 2007
Services: phone TV & BB
Posts: 431
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Re: How long does it take virgin media to install a e-mail address
hmmmmmm I think google translate is playing games again.
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14-03-2012, 20:51
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#5
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Inactive
Join Date: Feb 2012
Posts: 155
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Re: How long does it take virgin media to install a e-mail address
once broadband is installed the engineer should leave the customer on the registration page , where they enter a @virginmedia.com email address.
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15-03-2012, 12:34
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#6
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cf.member
Join Date: Jan 2012
Posts: 28
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Re: How long does it take virgin media to install a e-mail address
hi
this is the self care to be able to setup the email address
(make sure the account is active though)
http://www.virginmedia.com/help/activation/quicksetup/
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15-03-2012, 13:03
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#7
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: How long does it take virgin media to install a e-mail address
Quote:
Originally Posted by swt4ajp
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That page is waaaay out of date - current one is http://activation.virginmedia.com
__________________
I work for Virgin Media but all views are my own.
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15-03-2012, 13:58
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#8
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: How long does it take virgin media to install a e-mail address
"Congratulations - you're connected! Unfortunately your computer uses a browser that we don't support."
... Firefox not supported? Yeah, VERY out of date.
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15-03-2012, 14:00
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#9
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cf.member
Join Date: Jan 2012
Posts: 28
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Re: How long does it take virgin media to install a e-mail address
Quote:
Originally Posted by qasdfdsaq
"Congratulations - you're connected! Unfortunately your computer uses a browser that we don't support."
... Firefox not supported? Yeah, VERY out of date.
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what os are you running?
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15-03-2012, 15:24
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#10
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: How long does it take virgin media to install a e-mail address
Windows 7. Also not supported.
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15-03-2012, 15:25
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#11
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: How long does it take virgin media to install a e-mail address
Have flagged to some colleagues and the old page will disappear as soon as it can
__________________
I work for Virgin Media but all views are my own.
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15-03-2012, 18:19
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#12
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cf.member
Join Date: Jan 2012
Posts: 28
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Re: How long does it take virgin media to install a e-mail address
Quote:
Originally Posted by BenMcr
Have flagged to some colleagues and the old page will disappear as soon as it can
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i always recommended that one lol
ill add it to my useful sites lol
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