Superhub Superhub factory resetting itself - Page 3

Octimon · 05-08-2011, 19:06

Well so far no factory resets (touching wooden desk as typing!) but this hub is constantly rebooting - about once a day

Mick Fisher · 05-08-2011, 20:26

Quote:

Originally Posted by Octimon

Well so far no factory resets (touching wooden desk as typing!) but this hub is constantly rebooting - about once a day

So that is zero properly working superhubs out of four.

And to think some people appeared shocked that I hadn't bothered to report that I had one that didn't work properly.

Midnight Tboy · 28-11-2011, 11:12

hi all,

Had my superhub for about 5 days, and its reset itself too.

Left it as it is for my pc for now, but will need to reconfigure it all again for all my other devices to work.

Also, a couple of weeks ago my father in law said his net wasn't working, and when I went over and checked his had been reset to factory too. A different looking box his, still integrated modem/wifi tho power button on back? Older version of superhub perhaps?

Anyone ever get a solution for this? as don't fancy having to do this every few days

buckleb · 28-11-2011, 11:35

So to be clear, the reboot only happens when its working in wireless mode, and modem mode is fine?

I have my 100Mb install on Wednesday and I will be using my own wireless router if this is the case (I can't keep the current modem as it has a loose power jack).

It does seem as if this device is causing quite a few problems. Is it a bespoke device, unique to Virginmedia or is it a branded version of a current device?

jb66 · 28-11-2011, 11:54

It's the router side that's fubared, modem mode is fine, I reported this fault over 12months ago when I was trailing the hub, but nothing's changed. I've never heard the regular hub do it though

Midnight Tboy · 28-11-2011, 12:16

If you're wired in, and hadn't set up a wireless ssid etc to change it to a personal name instead of default virginmedia123456etc name, if it had reset to factory settings, you'd probably never have noticed as your wired settings would have remained default anyway.

If you changed the default ip from 192.168.0.1 to 192.168.1.1 then you would though (which I did rather than having to reconnect and reprogram my network printers etc, as you would be back to the .0 octet, and so would no longer be able to communicate with them any more. I did that, as .1 was the default on my old routers provided by VM (and bought seperately)

BenJSmyth · 28-11-2011, 13:23

I gave up with my Superhub's routing capabilities as well and stuck it in modem mode and used my own router. Much better throughput and no drop outs either.

I might try it again though if they release new firmware for it in the future. It is nice to have an all in one device but in its current state it isn't reliable or quick enough to support a 100mb connection.