Bug that allows you to upgrade now..
14-03-2012, 20:53
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#1
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Inactive
Join Date: Mar 2011
Posts: 135
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Bug that allows you to upgrade now..
Hey guys, i was speaking to my brother about how his upgrade is coming along (He's on 20mb so he gets the early upgrade option) and how it sucks i cant upgrade mine yet as i'm on 30mb. Then he sent me the link from his 'upgrade' button and it allowed me to upgrade my account.
I mean it works but i don't know what the rules are on this type of thing, i don't want to get in trouble for upgrading a few months earlier lol well i will see what happens, i was half expecting an error message to pop up.
If i can get in contact with someone from virgin, i will ask them if its ok to share the link or not. Don't want to post it now incase everyone else gets in trouble too.
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14-03-2012, 20:56
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#2
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Bug that allows you to upgrade now..
I'm not sure why you'd get in trouble for clicking a button on their website to get something they said they'd give you...
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14-03-2012, 20:58
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#3
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Inactive
Join Date: Mar 2011
Posts: 135
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Re: Bug that allows you to upgrade now..
My brother gave me the link to upgrade, i didn't have it available on myvirginmedia.
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14-03-2012, 21:17
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#4
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cf.mega poster
Join Date: Jul 2007
Age: 36
Services: V BB 350
Posts: 4,099
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Re: Bug that allows you to upgrade now..
Do you still have this link .
EDIT just read your post.
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14-03-2012, 21:21
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#5
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Inactive
Join Date: Mar 2011
Posts: 135
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Re: Bug that allows you to upgrade now..
Quote:
Originally Posted by iFrankie
Do you still have this link .
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Don't think i will be allowed to post it mate, it works similar to buying something. It puts 60mb on your account at £0.00. If i gave you the link it would upgrade you from 10mb to 60mb for free. This is why i think i need to contact virgin because this could be abusable.
I tried it and i may get in trouble, that's life though. I'm due 60mb though so it's only speeding up the process if it does work.
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14-03-2012, 21:24
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#6
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cf.mega poster
Join Date: Sep 2003
Services: Gig1, Hub 5
Posts: 12,040
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Re: Bug that allows you to upgrade now..
has it actually worked tho, I mean has your config changed.
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14-03-2012, 21:26
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#7
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-
Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,536
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Re: Bug that allows you to upgrade now..
Quote:
Originally Posted by AaronCooper
Don't think i will be allowed to post it mate, it works similar to buying something. It puts 60mb on your account at £0.00. If i gave you the link it would upgrade you from 10mb to 60mb for free. This is why i think i need to contact virgin because this could be abusable.
I tried it and i may get in trouble, that's life though. I'm due 60mb though so it's only speeding up the process if it does work.
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While VM may well be a little upset at you publishing it, it's worth pointing out that the systems that run their website, and online upgrade system are quite capable of checking what you are entitled to on your account.
When I upgraded to 50 meg, the option to have 6 months free spotify premium didn't appear on my "MyVirginMedia" page until I phoned up to complain and they put it on my account.
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14-03-2012, 21:34
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#8
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Inactive
Join Date: Mar 2011
Posts: 135
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Re: Bug that allows you to upgrade now..
Quote:
Originally Posted by Stuart
While VM may well be a little upset at you publishing it, it's worth pointing out that the systems that run their website, and online upgrade system are quite capable of checking what you are entitled to on your account.
When I upgraded to 50 meg, the option to have 6 months free spotify premium didn't appear on my "MyVirginMedia" page until I phoned up to complain and they put it on my account.
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I haven't published anything? Apart from that there is a bug as i know virgin staff visit this website frequently. I also messaged someone on VM forums too.
If it doesn't work that's fine, if it does work and i've let them know earlier they have more chance to change it. Some a##hole could have easily made a youtube video and telling everyone how to do it.
Also chrys, do i need to restart my superhub to check? 9PM is past working hours isn't it so i didn't expect it to be on right now.
Ps, Have you seen the cost of calling them? Forget that! :P
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14-03-2012, 21:45
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#9
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: Bug that allows you to upgrade now..
when you click the upgrade button what happens, does it auto reconfig your account numbers or do you have to type in your details to confirm?
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14-03-2012, 21:47
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#10
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Inactive
Join Date: Mar 2011
Posts: 135
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Re: Bug that allows you to upgrade now..
It's a short form to confirm your details.
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14-03-2012, 21:54
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#11
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cf.mega poster
Join Date: Jul 2007
Age: 36
Services: V BB 350
Posts: 4,099
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Re: Bug that allows you to upgrade now..
Once you get confirmation PM me haha.
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14-03-2012, 21:58
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#12
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Bug that allows you to upgrade now..
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14-03-2012, 21:59
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#13
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: Bug that allows you to upgrade now..
You cannot upgrade to 30Mb unless you have a Superhub or a VMNG300 modem because if you have any other modem you would lose your connection.
---------- Post added at 21:59 ---------- Previous post was at 21:58 ----------
Quote:
Originally Posted by qasdfdsaq
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Exactly.
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14-03-2012, 22:00
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#14
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: Bug that allows you to upgrade now..
ye not posting the link will save those checking over details rejecting a whole load of submittions. the VM employees will match details submitted via the link to the go ahead list they have. if there isnt a match you wont get a double/triple config sent... well thats what should happen. what will happen in VMs world is anyones guess.
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14-03-2012, 22:01
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#15
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Inactive
Join Date: Mar 2011
Posts: 135
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Re: Bug that allows you to upgrade now..
Quote:
Hi Aaron,
Thanks for sending me a Pm on this matter, and I will pass it along to Mark Wilco and others involved who needs to know about this and fix it.
Thanks for being part of our community!
Lisa
Community Moderator
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They seem to be nice about it, glad i didn't post it now.
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