I have a job interview tomorrow with virgin media for a cable guy - Page 19

mikeyek · 09-01-2012, 14:31

Quote:

Originally Posted by MarcusB

As long as you can differentiate between blue and blue/white and orange and orange/white wires then you'll be fine.

Good luck, and let me know how you get on.

Which area are you going for, is it Uddingston, Renfrew or Livingston?

The wire colours shouldnt be a problem, done it often enough in the house.

No idea about the area, not fussed to be honest mate, as close to EK as possible would be nice right enough.

Applied online last week and got a call out the blue this morning, caught me out to be honest, but the questions were stuff i had to deal with everyday in my trade.

MarcusB · 09-01-2012, 14:48

I think Uddingston would be closer to you then to be honest.

They are pretty quick at getting back in touch once you apply. It was just a few days after I applied that I had my first contact with them also, and they were fairly basic bog standard questions you have to answer initially.

During the 2nd telephone interview they will ask you to give examples of when you provided good customer service, worked as a team, how you solved a problem, dealt with a difficult or frustrated customer...those kind of things.

If you get to the assessment day you'll then have to do a 3 minute presentation, do the team building exercise and then wire up the phone sockets as a practical test.

Good luck with the phone interview, just take your time and dont panic.

When it comes to the team building, make sure you use the balloons as they are designed....the two other teams when I was there didnt, and they both failed that task. Our team were the only ones to succeed on that day.

mikeyek · 09-01-2012, 15:48

Yeh, udddingston is 10 minutes down the road.

TBH. the presentation thing is the only thing ive any 'concerns' about, cross that bridge if i get to it.

Reading thru the thread, cant see if you got the job, did you?

MarcusB · 09-01-2012, 21:29

Dont worry too much about the presentation. You'll be surprised how quickly the 3 mins go by. Main thing is to maintain eye contact with everyone and try and get it on time. I have done presentations before, so mine went well. Just do your presentation on something you can talk about with confidence for 3 mins.

---------- Post added at 21:29 ---------- Previous post was at 21:28 ----------

Quote:

Originally Posted by mikeyek

Yeh, udddingston is 10 minutes down the road.

TBH. the presentation thing is the only thing ive any 'concerns' about, cross that bridge if i get to it.

Reading thru the thread, cant see if you got the job, did you?

Yeah, I got the job. I found out on Friday there. Found out today that I start in March. Leave the Navy on the Friday and start work with Virgin on the Monday. Happy Days!

mikeyek · 10-01-2012, 09:18

Quote:

Yeah, I got the job. I found out on Friday there. Found out today that I start in March. Leave the Navy on the Friday and start work with Virgin on the Monday. Happy Days!

Nice one mate.

mikeyek · 10-01-2012, 15:27

Aw man.

Rambled on like a fool on the phone.

Hey ho but, wait and see what pans out.

krissy88 · 10-01-2012, 15:51

I not long ago recieved the first interview and have the second on friday what kind of stuff where they asking Mikey ?

mikeyek · 10-01-2012, 16:07

Quote:

Originally Posted by krissy88

I not long ago recieved the first interview and have the second on friday what kind of stuff where they asking Mikey ?

Was asked 3 main questions, customer oriented and had to give specific examples, not a general 'in my experience i have...'

Firstly he asked, how did i here about the position?

Then the 3 main ones were,

1st was a problem solving question, when have i had to find the source of a problem, find a resolution and the outcome.

2nd was when have i had to deal with an angry/upset customer, what step did i take to resolve the situation and again, the outcome.

3rd was what did i learn from this situation.

After that he asked why i felt id be suited to this position, what can i bring to the job etc.

The interviewer himself was spot on, explains everything in detail etc.

Was then told 7 working days for a response by email, if i was successful, what documents id need for the assessment day etc

I wasnt expecting him to ask for specific situations which kinda flung me, had to just wing it basically.

If your used to doing interviews it should be fairly straight forward, that was actually only my 2nd ever interview in 20yrs, so saying im a bit rusty is an understatement.

krissy88 · 10-01-2012, 16:16

Quote:

Originally Posted by mikeyek

Was asked 3 main questions, customer oriented and had to give specific examples, not a general 'in my experience i have...'

Firstly he asked, how did i here about the position?

Then the 3 main ones were,

1st was a problem solving question, when have i had to find the source of a problem, find a resolution and the outcome.

2nd was when have i had to deal with an angry/upset customer, what step did i take to resolve the situation and again, the outcome.

3rd was what did i learn from this situation.

After that he asked why i felt id be suited to this position, what can i bring to the job etc.

The interviewer himself was spot on, explains everything in detail etc.

Was then told 7 working days for a response by email, if i was successful, what documents id need for the assessment day etc

I wasnt expecting him to ask for specific situations which kinda flung me, had to just wing it basically.

If your used to doing interviews it should be fairly straight forward, that was actually only my 2nd ever interview in 20yrs, so saying im a bit rusty is an understatement.

Im in the same boat as yourself Ive never really had to conduct with interviews but i will give it a go and see what happens

lol

mikeyek · 10-01-2012, 16:39

Quote:

Originally Posted by krissy88

Im in the same boat as yourself Ive never really had to conduct with interviews but i will give it a go and see what happens

lol

He also mentioned a roleplaying scenario, but that it hadnt been part of my interview.

jaden1986 · 11-01-2012, 13:04

hi all i have been a self employed telecoms engineer for 6 years and I'm looking to get in with someone like virgin media i live in lincolnshire what do you suggest are the best ways to get in there are never any jobs advertised for my area apart from apprenticeships which I'm too old for any help would be appreciated.

cheers

mikeyek · 17-01-2012, 09:21

The position had been placed on 'hold' apparantly, email this morning.

marcus1 · 24-01-2012, 17:58

Old Yesterday, 13:58 #1
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new start
hi all new to this , i have just landed ajob with vm as a field tech anyone wanna shed some light on the sort of thing i aught to expect, i,ve been in the coms industry for nearly 20 years but have allways been in the commercial sector,i also used to work for ionica years ago
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timw19771 · 19-02-2012, 21:23

Can anyone tell me if VM do credit checks on prospective employees or do they just check to see if you have CCJ / Bankrupt or nothing at all??

shaunee18 · 20-02-2012, 15:21

Ive applied for virgin did the assessment online and haven't herd anything back job doesn't start till march 26 they said doing assessment in february can so someone help