I've lost my sound! - Page 2

05-09-2009, 10:04

please check under sound in control panal that speakers are selected

Tinky · 05-09-2009, 10:09

Quote:

Originally Posted by zing

please check under sound in control panal that speakers are selected

It says the device is working properly. Do you think I should uninstall SP2? Could I live without it?

05-09-2009, 10:13

open control panel. Then goto classic view and browse to sound (not in device manager). Make sure speakers are selected as there can be more than one HD audio output. If speakers are selected do the everest thing and tell us your motherboard model number and we will find you new drivers to try

plenty of steps to try before you uninstall sp2

Sir John Luke · 05-09-2009, 10:17

Just a thought, but have you run Windows Update after reinstalling SP2? It might find something relevant. Also, have you tried Osem's suggestion?

Tinky · 05-09-2009, 10:36

Get back in a minute, downloading updates as suggested by SJL. Don't know why I wasn't notified there were any.

Taf · 05-09-2009, 11:07

Control panel/HD Audio ... pull out a speaker plug on the back of your PC, put it back in, a pop-up should ask you what speaker that was... click on the relevant box. Repeat for any other speakers or microphone...

05-09-2009, 11:08

not all HD Audio is auto sensing though

Tinky · 05-09-2009, 11:15

Quote:

Originally Posted by Sir John Luke

Just a thought, but have you run Windows Update after reinstalling SP2? It might find something relevant. Also, have you tried Osem's suggestion?

Tried Osem's suggestion, but volume set to full!

Quote:

Originally Posted by zing

please check under sound in control panal that speakers are selected

Won't let me select speakers. see here.
Capture1.JPG

Downloaded Everest here is info re Motherboard, hope that helps.

Tinky · 05-09-2009, 11:21

Try again...........Here is info re Motherboard, hope that helps.

Capture.JPG

Tinky · 05-09-2009, 11:49

Quote:

Originally Posted by Taf

Control panel/HD Audio ... pull out a speaker plug on the back of your PC, put it back in, a pop-up should ask you what speaker that was... click on the relevant box. Repeat for any other speakers or microphone...

Tried that Taf, still no joy.

05-09-2009, 11:52

oh dear everest does not help. Try Tafs suggestion unplug speakers then plug them back in

Edit see you have tried

---------- Post added at 11:52 ---------- Previous post was at 11:50 ----------

Ok in device manager right click on HIGH definition audio device and select uninstall . Reboot computer and it shoudl find the drivers again. If not what make and model PC is it? you may need to remove the side off the case to find the motherboard model number or if it does not reinstall the driver windows update may well find it this time

Tinky · 05-09-2009, 12:04

Quote:

Originally Posted by zing

oh dear everest does not help. Try Tafs suggestion unplug speakers then plug them back in

Edit see you have tried

---------- Post added at 11:52 ---------- Previous post was at 11:50 ----------

Ok in device manager right click on HIGH definition audio device and select uninstall . Reboot computer and it shoudl find the drivers again. If not what make and model PC is it? you may need to remove the side off the case to find the motherboard model number or if it does not reinstall the driver windows update may well find it this time

Beginning to lose hope now Zing, did what you said and uninstalled the HDAD, rebooted and it did find the drivers, but still nothing. Does this help?
Capture.JPG

05-09-2009, 12:06

can you still not select speakers?

Need the motherboard model number you may need to remove the side of the case

Osem · 05-09-2009, 12:13

Quote:

Originally Posted by Tinky

Tried Osem's suggestion, but volume set to full!

Sorry, we may be at cross purposes but my volume was also showing as on full and not muted but there was no sound at all. I discovered that the 'Wave' setting shown in the advanced volume control panel (double click on the volume control icon) had somehow become set to 'Mute' and that was why there was no sound and unchecking the 'Wave' mute box cured the problem. Not sure if this applies with your setup however. It's infuriating I know but try not to pull all your hair out - someone here will find the answer! Best of luck.

Tinky · 05-09-2009, 12:36

Quote:

Originally Posted by zing

can you still not select speakers?

Need the motherboard model number you may need to remove the side of the case

Oh Jings Zing, I'm an old decrepit woman lol, don't know if I am up to doing things like that!

And another thing what does a Motherboard look like?

I know, I can hear you sighing from here lol!

Quote:

Originally Posted by Osem

Sorry, we may be at cross purposes but my volume was also showing as on full and not muted but there was no sound at all. I discovered that the 'Wave' setting shown in the advanced volume control panel (double click on the volume control icon) had somehow become set to 'Mute' and that was why there was no sound and unchecking the 'Wave' mute box cured the problem. Not sure if this applies with your setup however. It's infuriating I know but try not to pull all your hair out - someone here will find the answer! Best of luck.

Thank you Osem, I have done all you said, and I am open to all and any reasonable suggestions. My finger is hovering around the uninstall SP2 button at the mo. I am however still hopeful that someone will find a solution, they have never let me down before, bless 'em! Now going out to get some R & R. That will give everyone time to collect their thoughts, can't help feeling I am going to be deafened all of a sudden, when they crack it! Many thanks to all for your help since 8.13am today. Appreciate all your efforts. Back later.