25-02-2012, 19:30
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#1
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argh
Join Date: Feb 2005
Age: 45
Services: full house package
Posts: 4,325
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leaving vm questions
Hi all
my father in law is moving home and just have a question regarding email as my wife still is using the email address that is attached to his account.
Main questions can her email be moved over to my account and also how long would the email accounts in general be kept active
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25-02-2012, 19:37
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#2
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Inactive
Join Date: Dec 2007
Posts: 18,398
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Re: leaving vm questions
I think the email closes when the account closes and you can;t transfer them
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26-02-2012, 08:20
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#3
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Inactive
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
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Re: leaving vm questions
You could move all the mailboxes from their account to yours once their account has been closed, but they would replace your current mailboxes.
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26-02-2012, 08:30
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#4
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: leaving vm questions
My VM email is still working..l how long for though, is anyone's guess.
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26-02-2012, 09:03
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#5
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Permanently Banned
Join Date: Jan 2009
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Re: leaving vm questions
You may have up to 90 days before the mailboxes close but that is not set in stone and they can close anytime after the broadband account closes.
You could do a move and transfer from your father in laws account but that would require both him and you to be present on the same call to pass Data Protection, but it would replace any existing email addresses already on your account.
You can make a new email address for her on your account and forward all emails to it including the address book or she can open an independent account such as Gmail.
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26-02-2012, 09:15
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#6
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argh
Join Date: Feb 2005
Age: 45
Services: full house package
Posts: 4,325
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Re: leaving vm questions
Peter and nopanic thanks for that info so if both my father in law and me phone virgin we can have all accounts on mine that's good news will do that as i am only using 1 out of 10
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26-02-2012, 09:24
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#7
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Permanently Banned
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Re: leaving vm questions
Quote:
Originally Posted by DocDutch
Peter and nopanic thanks for that info so if both my father in law and me phone virgin we can have all accounts on mine that's good news will do that as i am only using 1 out of 10
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You will lose any email address already on your account, but be aware that whatever the Primary email address is on your father in laws account that will be the controlling email address on your account so you would need to change it to another address unless its already your wifes email address.
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26-02-2012, 11:22
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#8
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Inactive
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
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Re: leaving vm questions
Quote:
Originally Posted by DocDutch
Peter and nopanic thanks for that info so if both my father in law and me phone virgin we can have all accounts on mine that's good news will do that as i am only using 1 out of 10
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As above ..
Your fathers account with REPLACE your account .. any mailboxes on your account will be DELETED.
There is no facility to move individual mailboxes to other accounts.
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26-02-2012, 11:32
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#9
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argh
Join Date: Feb 2005
Age: 45
Services: full house package
Posts: 4,325
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Re: leaving vm questions
okay I'll have a think about that saying that the only thing I use my @ntlworld email for is e-billing with VM so no big loss if thats gone.
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26-02-2012, 11:53
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#10
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cf.mega poser
Join Date: Jun 2003
Posts: 16,687
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Re: leaving vm questions
Personally, I'd be tempted to move to Gmail or something similar anyway. If you were ever to decide to leave VM you will lose the addresses. There's no point (imo) to stick with email addresses that are temporary. All you're doing is delaying having to make a switch.
__________________
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26-02-2012, 16:39
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#11
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Inactive
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
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Re: leaving vm questions
Quote:
Originally Posted by DocDutch
okay I'll have a think about that saying that the only thing I use my @ntlworld email for is e-billing with VM so no big loss if thats gone.
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Your ebilling address could be change to whatever you like, one of your dad's if you wished.
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27-02-2012, 14:00
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#12
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Inactive
Join Date: Aug 2005
Location: Scotland
Age: 42
Services: Virgin Media - XL Plus package with XXL broadband
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Posts: 2,816
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Re: leaving vm questions
Quote:
Originally Posted by DocDutch
Hi all
my father in law is moving home and just have a question regarding email as my wife still is using the email address that is attached to his account.
Main questions can her email be moved over to my account and also how long would the email accounts in general be kept active
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there is one other way to do it, assuming your father in law has upgraded the ntlworld emaisl to virignmeida address,
however i will warned that doign it this way would be very dangerous as you could lose the email adddress completely
basically what you would need to do is....
first yoru wife download all the emails from here email to a mail client like thunderbird
then your father in law goe sinto my virign meid and and delted the email address
right after he confirmes it delted, you would already be logged into myvirign meida
you click on add new email and add th same email address,
HOWEVER AND I AM STRESSING THIS IS CAPCITL, IT IS POSSIBLE SOMEONE COUDL ADD THE SAME EMAIL ADDRESS BEFORE YOU DO MEANING IT IS LOST
i would only suggest this as a very veyr last resort, plese bear in mind what others have said if you move yoru father in law emaisl to yours , if you have ntlworld or virignmeida email address it will be lost to
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27-02-2012, 19:07
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#13
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Inactive
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
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Re: leaving vm questions
Quote:
Originally Posted by Andrewcrawford23
there is one other way to do it, assuming your father in law has upgraded the ntlworld emaisl to virignmeida address,
however i will warned that doign it this way would be very dangerous as you could lose the email adddress completely
basically what you would need to do is....
first yoru wife download all the emails from here email to a mail client like thunderbird
then your father in law goe sinto my virign meid and and delted the email address
right after he confirmes it delted, you would already be logged into myvirign meida
you click on add new email and add th same email address,
HOWEVER AND I AM STRESSING THIS IS CAPCITL, IT IS POSSIBLE SOMEONE COUDL ADD THE SAME EMAIL ADDRESS BEFORE YOU DO MEANING IT IS LOST
i would only suggest this as a very veyr last resort, plese bear in mind what others have said if you move yoru father in law emaisl to yours , if you have ntlworld or virignmeida email address it will be lost to
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When you delete an address it is retained for 90 days on VM's side and once deleted from VM's side Google hold it for 5 days before it can be added again.
We don't tend to release addresses due to the risk of data protection.
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27-02-2012, 19:47
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#14
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Permanently Banned
Join Date: Jan 2009
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Re: leaving vm questions
Quote:
Originally Posted by Nopanic
When you delete an address it is retained for 90 days on VM's side and once deleted from VM's side Google hold it for 5 days before it can be added again.
We don't tend to release addresses due to the risk of data protection.
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Quite correct so nothing you should even try as it make end with up tears before bedtime.
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27-02-2012, 20:56
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#15
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Inactive
Join Date: Aug 2005
Location: Scotland
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Re: leaving vm questions
i have done it successfully after onyl a few day s think about it, if they didnt release the address a eventally peopel wont be able to get realistic emaisl addresses
data protection rofl once it delted teh emails should in thoery be delete so once readded toa new accoutn it should never link if it does virgin really has a really crappy it system
edit should have said i done that when it was stillt elewest
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