11-01-2011, 16:10
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#766
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cf.mega poster
Join Date: Apr 2010
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Re: TiVo
Quote:
Originally Posted by BenMcr
Yup, that applies to the agreement for the address you applying for services which is counted as a seperate legal agreement, not at an address where services are already active
So if you had asked for a TiVo box at the house move, paid for the box and then it was found the services couldn't be installed, you would be refunded the any fees paid for TiVo
However you would still be liable for any charges or EDFs that are due for your existing services
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apart from this
http://community.virginmedia.com/t5/...-p/75244#M4156
Quote:
BenMcr
Whiz Kid
Re: Moving Home
on 09-06-2010 22:53
If you take Virgin National ADSL services your current contract is waived and you start a 12 month contract with the ADSL service
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11-01-2011, 16:11
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#767
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Virgin Media Staff
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Re: TiVo
Because you are continuing with Virgin Media services, which is covered by the clause I linked to earlier
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11-01-2011, 16:13
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#768
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Re: TiVo
Quote:
Originally Posted by vanman
apart from this
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Also remember that you cannot take cable tv services to an ADSL area so again you fall foul of the Early Disconnection Charges.
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11-01-2011, 16:16
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#769
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cf.mega poster
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Re: TiVo
Quote:
Originally Posted by Masque
Also remember that you cannot take cable tv services to an ADSL area so again you fall foul of the Early Disconnection Charges.
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but if you read the O.P on this http://community.virginmedia.com/t5/...-p/75244#M4156
ben seem's to say no you dont
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11-01-2011, 16:16
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#770
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Virgin Media Staff
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Re: TiVo
Quote:
Originally Posted by Masque
Also remember that you cannot take cable tv services to an ADSL area so again you fall foul of the Early Disconnection Charges.
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No you won't - because you are taking what available Virgin Media services are there
If you dropped TV in contract when moving to another address where you could still get TV, then a TV EDF would apply
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11-01-2011, 16:21
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#771
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Re: TiVo
Quote:
Originally Posted by Masque
Which is what I said above.
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no its not
Quote:
No you won't - because you are taking what available Virgin Media services are there
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11-01-2011, 16:23
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#772
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Re: TiVo
Quote:
Originally Posted by BenMcr
No you won't - because you are taking what available Virgin Media services are there
If you dropped TV in contract when moving to another address where you could still get TV, then a TV EDF would apply
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You will not get Cable TV services in a ADSL area which is what we are talking about.
---------- Post added at 16:23 ---------- Previous post was at 16:22 ----------
Quote:
Originally Posted by vanman
no its not
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Yes it is, you cannot take any Vbox into an ADSL area as it will not work.
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11-01-2011, 16:24
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#773
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Virgin Media Staff
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Re: TiVo
Quote:
Originally Posted by Masque
You will not get Cable TV services in a ADSL area which is what we are talking about.
---------- Post added at 16:23 ---------- Previous post was at 16:22 ----------
Yes it is, you cannot take any Vbox into an ADSL area as it will not work.
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If you move from cable to National ADSL within contract then you do not pay any EDFs for the cable services.
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11-01-2011, 16:26
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#774
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Re: TiVo
Quote:
Originally Posted by BenMcr
If you move from cable to National ADSL within contract then you do not pay any EDFs for the cable services.
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What about TV services in particular the 18 month TiVo contract.
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11-01-2011, 16:28
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#775
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cf.mega poster
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Re: TiVo
Quote:
Originally Posted by Masque
You will not get Cable TV services in a ADSL area which is what we are talking about.
---------- Post added at 16:23 ---------- Previous post was at 16:22 ----------
Yes it is, you cannot take any Vbox into an ADSL area as it will not work.
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but you are moving and you already have a box
if you take the V.M ADSL contract .your current contract is waived and you start a 12 month contract with the ADSL service . as ben says here http://community.virginmedia.com/t5/...-p/75244#M4156
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11-01-2011, 16:29
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#776
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Virgin Media Staff
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Re: TiVo
Quote:
Originally Posted by Masque
What about TV services in particular the 18 month TiVo contract.
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Any EDFs
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11-01-2011, 16:30
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#777
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Virgin Media Staff
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Re: TiVo
http://shop.virginmedia.com/existing...l#arrangements
What about my contract?
Don't worry about your old contract. You can simply start a new one when you get your National services.
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11-01-2011, 16:31
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#778
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Re: TiVo
Quote:
Originally Posted by BenMcr
Any EDFs
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If you are in contract with say at least 12 months to go on a Cable TV contract and you move out to an area without a Cable connection will you be charged a EDF because the TV services are unavailable in that location.
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11-01-2011, 16:32
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#779
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Bah Humbug!!
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Re: TiVo
Can we please get back on to the topic of TiVo.
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11-01-2011, 16:32
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#780
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Virgin Media Staff
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Re: TiVo
As long as you take Virgin National ADSL Service, no you will not be charged any EDFs for any services you had at the cabled address.
Not sure how much clearer I can say that!
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