V Stuff is Live - Page 2

Caspar · 06-04-2009, 18:38

Do you have a VM link for this?

06-04-2009, 18:41

just google V stuff lol

http://www.google.co.uk/search?hl=en...&meta=&aq=f&oq=

Caspar · 06-04-2009, 18:58

Quote:

Originally Posted by zinglebarb

just google V stuff lol

http://www.google.co.uk/search?hl=en...&meta=&aq=f&oq=

Thanks Zingle

I appreciate the Google reference

...but just thought someone would post a link to the service since you're all talking about it, and some of us aren't as informed of VM services as others

...hence my next question!

ok, I've got the VM V stuff website at:
http://www.virginmedia.com/myvirginm...find-out-more/

and read the FAQ at:
http://www.virginmedia.com/help/vstu...getstarted.php

The first question is what is my virgin media username!?!? I've been with NTL for about 10 years and never once used their online services, email/website, etc.

So how do I find out what my username is?

/shudders to think he'll have to phone India to find this out!??!

---------- Post added at 18:58 ---------- Previous post was at 18:54 ----------

I'm giving the below a go:
https://selfcare.virginmedia.com/pas...ogonaccount.do

BenMcr · 06-04-2009, 19:03

Quote:

Originally Posted by zinglebarb

just google V stuff lol

http://www.google.co.uk/search?hl=en...&meta=&aq=f&oq=

Or just go to http://www.virginmedia.com/myvirginmedia

Caspar · 06-04-2009, 19:05

Fair do's that was a very easy thing to do. Having never used NTL or VM services after 10 years (prob bad marketing on their behalf! lol), when I did want to finally login (prob very good marketing on their behalf! lol -best reason why Value Added Benefits exist, from a business PoV!)...I managed to retrieve my account details and login <3minutes after want to do so!

Well done VM!

weesteev · 06-04-2009, 19:13

Quote:

Originally Posted by Caspar

Fair do's that was a very easy thing to do. Having never used NTL or VM services after 10 years (prob bad marketing on their behalf! lol), when I did want to finally login (prob very good marketing on their behalf! lol -best reason why Value Added Benefits exist, from a business PoV!)...I managed to retrieve my account details and login <3minutes after want to do so!

Well done VM!

Thats one area Virgin wanted to improve on, with the new online system there will be less of aneed to phone for support if its a problem with your value added service/email and in future... billing!

Its all good changes, lets stop talking about STM as it doesnt really matter here, especially with the auto backup function. Why does there always have to be negatives to everything Virgin do? Im pretty impressed with this compared to what other providers give you in the same area. 100 free photo prints per month with 50mb as well, nice touch!

caph · 06-04-2009, 19:24

Quote:

Originally Posted by Stephen

There is nothing broken with the primary product.

They have ridiculously oversubscribed UBRs in a lot of areas and refuse to do anything about it. So yes, there is a lot wrong with the primary product. Simply stating that there isn't doesn't make it true and only serves to annoy those of us that are on the receiving end.

06-04-2009, 19:31

Quote:

Originally Posted by BenMcr

Or just go to http://www.virginmedia.com/myvirginmedia

you being a loyal VM loving member of staff most likely have that link in your faves me however being a customer who does not use VM services do not think they merit a link in my favs

Caspar · 06-04-2009, 19:50

would anyone like to have a stab why when on a 10MB connection the my virgin media page syays that I've only 25 free prints remaining? and nope never used the other 25!

06-04-2009, 20:01

are you on a package?

broadbandking · 06-04-2009, 20:08

Quote:

Originally Posted by caph

They have ridiculously oversubscribed UBRs in a lot of areas and refuse to do anything about it. So yes, there is a lot wrong with the primary product. Simply stating that there isn't doesn't make it true and only serves to annoy those of us that are on the receiving end.

Tell me have you proof of ALL these oversubbed UBR's, you have to remember all these members that complain about oversubbed areas are only a small number of VM customers, I don't think you comment is very valid unless you bring facts to the tables.

Caspar · 06-04-2009, 20:09

Quote:

Originally Posted by zinglebarb

are you on a package?

I've got L broadband, M sized TV (free for the bedroom) and Talk evenign and weekends phone.

---------- Post added at 20:09 ---------- Previous post was at 20:08 ----------

oh, and how do you change the time it backs up? I changed it to 2200 during install, so now it's not backing up!... I thought it was realtime!

sparky621 · 06-04-2009, 20:33

[QUOTE=Caspar;34770020]I've got L broadband, M sized TV (free for the bedroom) and Talk evenign and weekends phone.

Look again: Broadband L only gives 25 prints, its XL that gets 50!

06-04-2009, 20:37

Quote:

Originally Posted by Caspar

I've got L broadband, M sized TV (free for the bedroom) and Talk evenign and weekends phone.

---------- Post added at 20:09 ---------- Previous post was at 20:08 ----------

oh, and how do you change the time it backs up? I changed it to 2200 during install, so now it's not backing up!... I thought it was realtime!

2200 is about an hour and half away lol

DrStrange · 06-04-2009, 20:53

Hmm..Trying to set up V Stuff on my 2Mb connection and it says there is a problem with the details entered. I registered with Snapfish a few years ago using my @ntlworld.com e-mail and now V Stuff wants me to provide a new e-mail address and won't accept my @ntlworld.com email address. I don't really want to go to the bother of setting up another e-mail address just for 5GB of storage, lol. This is a bug?