How to delete a recording
11-05-2017, 12:21
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#1
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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How to delete a recording
I have a recording in My Shows which should not be there.
When you enter it there is no Delete option, there is a keep until option which is set to keep until I delete, also has keep through Thursday 1st June which even when I change reverts to 1st June.
On the right hand side it gives details of the content, date & time of recording, 2 hrs and message "someone in your household deleted it"
Attempting to play the recording gives a message box stating "Error playing a recording"
Any ideas would be appreciated.
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11-05-2017, 12:32
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#2
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,852
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Re: How to delete a recording
On the list of shows press the C key in the bottom left of the remote. That should delete it. It will also let you delete a folder of shows.
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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11-05-2017, 13:34
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#3
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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Re: How to delete a recording
Quote:
Originally Posted by Stephen
On the list of shows press the C key in the bottom left of the remote. That should delete it. It will also let you delete a folder of shows.
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Thanks for the reply, I just tried it but unfortunately all it did was move the cursor down a line in the list of shows.
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11-05-2017, 13:38
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#4
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cf.mega poster
Join Date: Oct 2009
Posts: 2,065
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Re: How to delete a recording
...
Last edited by RobboEdin; 11-05-2017 at 14:41.
Reason: Mis-read the OP.
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11-05-2017, 14:10
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#5
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cf.mega poster
Join Date: Jan 2008
Posts: 10,111
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Re: How to delete a recording
There's a bug that's preventing users from deleting recordings. The only way that I've found to make it go away is to do a reboot.
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11-05-2017, 16:12
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#6
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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Re: How to delete a recording
Quote:
Originally Posted by RichardCoulter
There's a bug that's preventing users from deleting recordings. The only way that I've found to make it go away is to do a reboot.
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C
Do you mean a standard reboot or wiping the hard disk?
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11-05-2017, 16:27
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#7
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,852
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Re: How to delete a recording
Switch the box off then on again.
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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11-05-2017, 17:39
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#8
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,601
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Re: How to delete a recording
Quote:
Originally Posted by Stephen
Switch the box off then on again.
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By pulling the plug out and waiting 30 seconds before plugging in again is best, I find.
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11-05-2017, 18:42
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#9
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cf.mega poster
Join Date: Jan 2008
Posts: 10,111
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Re: How to delete a recording
Quote:
Originally Posted by Raider999
C
Do you mean a standard reboot or wiping the hard disk?
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Just a standard reboot resolves it for me.
I found that the programme that wouldn't delete yesterday was in both My Shows and Deleted Recordings, so I'm not sure if this means the programme was taking up disc space or not!
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