Virgin Media revamps its bundles
02-04-2012, 14:38
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#91
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media revamps its bundles
They are guessing is saying that everyone will be moved to 30Mbit - it's not part of any brief or comfirmed plan
L 30 is an opt in tier
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02-04-2012, 15:10
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#92
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Inactive
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Re: Virgin Media revamps its bundles
Quote:
Originally Posted by BenMcr
They are guessing is saying that everyone will be moved to 30Mbit - it's not part of any brief or comfirmed plan
L 30 is an opt in tier
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Well thats the problem with CS
Is this another case of "are they telling people what they want to here" or "what they are meant to say" or did I get her of script and she was winging it.
I was still in shock from getting a English sounding member of staff.
Edited previous posted with red rumour tag now..
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02-04-2012, 15:37
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#93
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Inactive
Join Date: Jan 2012
Location: Enfield
Services: Services:Virgin Media XL Broadband,500GB TiVo box, XL TV and M Phone
Posts: 16
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Re: Virgin Media revamps its bundles
I am currently on;
XL-TV with tivo
XL30MB
M-Phone
Currently paying £52 on a retentions dela that was offered when i renewed.
Called Customer service to upgrade to VIP 30 OR VIP50 but they kept saying different things.
Am happy to recontract for another month but i all i wanted is a breakdown of what i get in VIP30 and VIP50 and the price.
If anyone can help i will be most grateful.
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02-04-2012, 15:41
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#94
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media revamps its bundles
VIP 30 and VIP 50 don't exist anymore
There is now only the VIP Collection http://shop.virginmedia.com/bundles/vip.html
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02-04-2012, 16:16
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#95
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Inactive
Join Date: Jan 2012
Location: Enfield
Services: Services:Virgin Media XL Broadband,500GB TiVo box, XL TV and M Phone
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Re: Virgin Media revamps its bundles
Many thanks for that BenMcr; its a shame we all being forced to pick just that VIP bundle.
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02-04-2012, 16:24
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#96
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Virgin Media Staff
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Re: Virgin Media revamps its bundles
Quote:
Originally Posted by kafui
Many thanks for that BenMcr; its a shame we all being forced to pick just that VIP bundle.
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VIP is only ever supposed to be one option - the top of everything
Only reason it split into multiple ones was due to the 50 and then 100Mbit rollouts
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02-04-2012, 16:37
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#97
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Inactive
Join Date: Jan 2012
Location: Enfield
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Re: Virgin Media revamps its bundles
@BenMcr is the 100mb on the VIP bundle applicable instantly as it seems my area is being upgraded between April-July.
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02-04-2012, 17:16
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#98
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Inactive
Join Date: Nov 2006
Location: Belfast
Age: 46
Services: BB XXL (50), TV L, Tivo, V+ & Talk Weekends
Posts: 28
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Re: Virgin Media revamps its bundles
Further to my issues trying to get the premier collection yesterday. I was able to speak to someone who knew what the collections were today.
So for 84p per month less than i currently pay i am getting:
100mb BB (currently 50)
XL TV (Currently L)
Talk Weekends
1GB Tivo
08 Tickle
I got what i wanted. Pity i have to wait until superhub arrives on Wednesday to get it all activated.
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02-04-2012, 19:45
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#99
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Inactive
Join Date: Jun 2004
Location: Coventry
Services: Virgin Media 1TB TiVo, 500Gb TiVo, TV XL, 60Mb Broadband, Phone
Posts: 1,508
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Re: Virgin Media revamps its bundles
I have:
1TB TiVo
500Gb TiVo
10Mb broadband
M Phone
XL TV
That comes up to around £58 per month. I've just been told by CS that to upgrade to the Premiere Collection (and get 60Mb broadband), Ill have to pay an additional £6 per month, this that right?
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02-04-2012, 20:03
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#100
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Virgin Media revamps its bundles
Quote:
Originally Posted by HDFootyMan
I have:
1TB TiVo
500Gb TiVo
10Mb broadband
M Phone
XL TV
That comes up to around £58 per month. I've just been told by CS that to upgrade to the Premiere Collection (and get 60Mb broadband), Ill have to pay an additional £6 per month, this that right?
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The Premiere was £58.00 but only included one TIVO and a VHD so shouldn't it just be another fiver for the fact you have two TIVOs.
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02-04-2012, 20:31
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#101
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
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Posts: 17,929
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Re: Virgin Media revamps its bundles
Quote:
Originally Posted by kafui
@BenMcr is the 100mb on the VIP bundle applicable instantly as it seems my area is being upgraded between April-July.
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Yes it is
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I work for Virgin Media but all views are my own.
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02-04-2012, 20:56
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#102
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Inactive
Join Date: Dec 2008
Posts: 12
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Re: Virgin Media revamps its bundles
Evening... Got an engineer booked last week to upgrade my 20mb to 60mb free of charge.
We're currently on TV-XL, BB-XL(20), V+ Box, Talk evening and weekends and paying £62.40...
Am I right thinking the Premiere package would save me a few quid a month, get me a 500gb Tivo, a HD box for upstairs, 60mb BB. I'd just lose the talk weekends.
No brainer I thinks. Should I wait until the BB is upgraded before I go for the premiere package?
Is the install fee payable on all installs. Would like to avoid paying it if I can 
cheers
J
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02-04-2012, 21:06
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#103
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Inactive
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Re: Virgin Media revamps its bundles
Quote:
Originally Posted by jaf1968
Evening...
Is the install fee payable on all installs. Would like to avoid paying it if I can
cheers
J |
Install fee is being dropped for a lot of people when they ring up. Web site upgrade won't drop the fee. A real person CS are dropping the install fee for the super hub. your 20Mb/s would have been upgraded to 60Mb/s and they would have given you the Hub free then anyway.
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02-04-2012, 21:13
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#104
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media revamps its bundles
Quote:
Originally Posted by RealDiamond
your 20Mb/s would have been upgraded to 40Mb/s and they would have given you the Hub free then anyway.
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40Mbit?!
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I work for Virgin Media but all views are my own.
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02-04-2012, 21:16
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#105
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Inactive
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Re: Virgin Media revamps its bundles
Quote:
Originally Posted by BenMcr
40Mbit?!
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Sorry forgot they are not doing double downloads for every one. will correct it.
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