Virgin Media to Double Broadband Speed
13-01-2012, 17:59
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#736
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,308
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Re: Virgin Media to Double Broadband Speed
But it seems whatever Virgin do sometimes they are damned if they do or damned if they don't but remember nearly all of us will be getting a huge speed increase and for that we must applaud Virgin.
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“The only lesson you can learn from history is that it repeats itself”
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13-01-2012, 18:03
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#737
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Inactive
Join Date: Jan 2012
Services: 30Mbps + Phone
Posts: 8
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by MaverickJesus
I just checked the SuperHub and they have actually done the upload speed in the last few days, which is promising!
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you're right. i assume mine was done earlier today as i have a little red blip on my TBB chart - i guess the router was rebooting at this time.
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13-01-2012, 18:03
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#738
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cf.addict
Join Date: Jan 2010
Posts: 346
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Re: Virgin Media to Double Broadband Speed
I got that email claiming I am on 100Mb too, when I am on 30Mb. logging into My VM it says I have 10 or 20Mb broadband when again, I have 30! What fools! Good news is, it says March/April for my upgrade to 60Mb so that's not too much of a wait.
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13-01-2012, 18:16
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#739
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Inactive
Join Date: Sep 2009
Location: Southampton (Switch PT2)
Services: Fixed phone service (inclusive weekend calls) & internet service (200/12meg)
Posts: 493
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Re: Virgin Media to Double Broadband Speed
Wait a mo, I'm confused. So 50meg is going up to 100meg, and 100meg is going up to 120meg and dropping in price to be the same price as 50meg is now (which will be 100meg by then).
So, once the 120meg tier is available why wouldn't all the old 50meg customers, who will be on 100meg by then, switch to 120meg as it will cost the same price as their 100meg is costing?
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13-01-2012, 18:33
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#740
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Inactive
Join Date: Mar 2009
Posts: 665
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Re: Virgin Media to Double Broadband Speed
I just got the email telling me " You're already getting the UK's fastest widely available broadband, and starting this summer we'll be starting the roll-out to boost your speeds from up to 100Mb to up to 120Mb."
I'm on 30mb.
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13-01-2012, 18:34
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#741
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Inactive
Join Date: Jan 2011
Location: Crawley
Services: Sky TV in the living room, Freeview in the bedroom. Plusnet Unlimited Fibre
Posts: 632
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by AndyCalling
Wait a mo, I'm confused. So 50meg is going up to 100meg, and 100meg is going up to 120meg and dropping in price to be the same price as 50meg is now (which will be 100meg by then).
So, once the 120meg tier is available why wouldn't all the old 50meg customers, who will be on 100meg by then, switch to 120meg as it will cost the same price as their 100meg is costing?
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I have a feeling that for the time being this is a bonus for those already on the top tier (100mb). Perhaps once the upgrades are complete everyone will move up to 120 who is on (the then) 100mb, therefore having 20mb, 60mb and 120mb as the three tier choices.
This is pure speculation on my part though. Maybe Ben has some answers
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13-01-2012, 18:36
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#742
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cf.mega poster
Join Date: Sep 2003
Services: Gig1, Hub 5
Posts: 12,040
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Ignitionnet
It also mentions it starting in the summer, it doesn't say anything about 100Mb customers getting the upgrades before anyone else in their areas.
As I'm sure you know it's being delayed while the line card replacement programme to support upstream bonding is being done, this is a project independent of the capacity upgrades needed for all tier uplift but the 100Mb upgrade is likewise dependent on capacity upgrades.
Not to mention that people on every other tier would have every right to be a bit miffed at 100Mb customers getting their uplift before them.
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They have to swap kit right to move from 4 DS to 5 DS channels?
The checker actually says in progress for me which seems crazy as I still only have 4 DS. Its as if they think they have upgraded the DS but forgot.
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13-01-2012, 18:36
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#743
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Guest
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Re: Virgin Media to Double Broadband Speed
5Mb - S (Loyalty)
10Mb - M
20Mb - M (Loyalty)
30Mb - L
50Mb - XL
60Mb - L (Loyalty)
100Mb - XXL
120Mb - XXL (Loyalty)
= confusing.
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13-01-2012, 18:45
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#744
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Jameseh
5Mb - S (Loyalty)
10Mb - M
20Mb - M (Loyalty)
30Mb - L
50Mb - XL
60Mb - L (Loyalty)
100Mb - XXL
120Mb - XXL (Loyalty)
= confusing.
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It's confusing because what you've posted is completely wrong and makes no sense. These aren't loyalty tiers, these are the new tiers going forward. Once everyone has moved over, there won't be a 10, there won't be a 30meg and there won't be a 50meg.
You've also got the sizes wrong, 100meg (soon to be 120) is XXXL, 50 (to be 100) is XXL and XL is 30 (or 20 if you haven't paid the £30). L and M are both 10 and will be switched to 20.
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13-01-2012, 18:51
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#745
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Virgin Media to Double Broadband Speed
I just had an email telling me I'm going to get a discount and 120mbit
Not bad for off net I guess
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13-01-2012, 18:54
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#746
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Ignitionnet
It also mentions it starting in the summer, it doesn't say anything about 100Mb customers getting the upgrades before anyone else in their areas.
As I'm sure you know it's being delayed while the line card replacement programme to support upstream bonding is being done, this is a project independent of the capacity upgrades needed for all tier uplift but the 100Mb upgrade is likewise dependent on capacity upgrades.
Not to mention that people on every other tier would have every right to be a bit miffed at 100Mb customers getting their uplift before them.
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Would also point out this from the FAQ over on the Community Forum:
Quote:
Please note that the post code checker does not apply to 100Mb customers whose boost will be happening from the summer of 2012. We will be writing to you with more information as to when their speed boost will be happening shortly.
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which reads to me as if the 100Mbit > 120Mbit upgrade is on a different schedule
---------- Post added at 18:54 ---------- Previous post was at 18:52 ----------
Quote:
Originally Posted by BenJSmyth
I have a feeling that for the time being this is a bonus for those already on the top tier (100mb). Perhaps once the upgrades are complete everyone will move up to 120 who is on (the then) 100mb, therefore having 20mb, 60mb and 120mb as the three tier choices.
This is pure speculation on my part though. Maybe Ben has some answers
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Seems logical to me
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I work for Virgin Media but all views are my own.
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13-01-2012, 18:55
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#747
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cf.addict
Join Date: Apr 2011
Location: Oldham
Age: 57
Services: Sky Fibre Max Broadband, Sky Telephone, Sky Q 2TB
Posts: 247
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by dilligaf1701
I just had an email telling me I'm going to get a discount and 120mbit
Not bad for off net I guess
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Yeah i got an email saying getting the upgrade to 120mb and i'm only on 30mb.
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13-01-2012, 18:56
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#748
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cf.addict
Join Date: Nov 2004
Location: Hertfordshire
Services: Full House Bundle with Tivo V6
Posts: 370
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by dilligaf1701
I just had an email telling me I'm going to get a discount and 120mbit
Not bad for off net I guess
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Yep someone has screwed up, I got the same email and I am on 30mb. They always find it hard sending correct emails, like when everyone got the Tivo email addressed to Dave.
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13-01-2012, 18:58
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#749
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Inactive
Join Date: Aug 2010
Posts: 41
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by dilligaf1701
I just had an email telling me I'm going to get a discount and 120mbit
Not bad for off net I guess
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Did they mention what the discount would be?
Just upgraded to 100mb from 50mb and was wondering if I'd still be in line for the discount.
Cheers
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13-01-2012, 19:00
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#750
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by SuperHighway
Just upgraded to 100mb from 50mb and was wondering if I'd still be in line for the discount.
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Yes you will be
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