13-03-2011, 18:08
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#16
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cf.member
Join Date: Nov 2003
Location: Swindon
Services: XXL Broadband, XL TV, Tivo, V+, XXL phone, several mobiles!
Posts: 86
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Re: The Great 0845 Rip off.
Well when I complained about 0845 etc numbers I was offered and accepted £1.50 per month charge for unlimited calls to 08 numbers, however it does not include 0844
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14-03-2011, 11:03
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#17
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Inactive
Join Date: Dec 2009
Location: Wirral
Services: TV M, L BB, Sky+ HD
Posts: 1,485
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Re: The Great 0845 Rip off.
Quote:
Originally Posted by nefu
Well when I complained about 0845 etc numbers I was offered and accepted £1.50 per month charge for unlimited calls to 08 numbers, however it does not include 0844
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I was offered a 0870 package (for a fee) when I phoned to give notice to cancel my phone service but that was the first time they have ever offered me it which seems a shame.
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14-03-2011, 17:30
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#18
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Inactive
Join Date: Feb 2007
Location: St Neots, Cambs
Services: Now with Sky but wondering about VM
Posts: 59
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Re: The Great 0845 Rip off.
Quote:
Originally Posted by Zing
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A great service but far too time consuming.
Normally I just want to dial a number. Going to the computer, waiting for it to load and then to "saynoto0875" is not a sensible option.
I'm all for 18185 OR if the computer is necessary (number not accepted by 18185) what's wrong with Skype?
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28-03-2011, 21:06
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#19
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Inactive
Join Date: Mar 2011
Posts: 2
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Re: The Great 0845 Rip off.
Virgin charge you for 0845 and 0870 calls while BT dont.... BUT... literally the minute BT began giving you free calls to 0845 and 0870 numbers.... everyone changes their numbers to 0871 and 0844 which are chargeable.... Its just a game of cat and mouse.
The BEST resolution for this is to visit a site like www.0870alternative.com
I have found this site easy to use and exceptional when searching for alternative numbers. They seem to have 0870, 0845 and 0844 and 0871 alternative numbers. I have even found 090 numbers on there which are the £1+ per minute premium numbers.
Also, the site is free to use and means that you can save a fortune...... I use to get wound up by being kept on hold being told how important my call was.... whilst paying for every minute I was hanging on and with calls sometimes at 35p..... was costing a fortune...
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28-03-2011, 22:30
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#20
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Guest
Location: Essex
Services: vm broadband tvxl TiVo, v+ sky sports and phone.
Posts: n/a
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Re: The Great 0845 Rip off.
Quote:
Originally Posted by bargainhunter
Virgin charge you for 0845 and 0870 calls while BT dont.... BUT... literally the minute BT began giving you free calls to 0845 and 0870 numbers.... everyone changes their numbers to 0871 and 0844 which are chargeable.... Its just a game of cat and mouse.
The BEST resolution for this is to visit a site like www.0870alternative.com
I have found this site easy to use and exceptional when searching for alternative numbers. They seem to have 0870, 0845 and 0844 and 0871 alternative numbers. I have even found 090 numbers on there which are the £1+ per minute premium numbers.
Also, the site is free to use and means that you can save a fortune...... I use to get wound up by being kept on hold being told how important my call was.... whilst paying for every minute I was hanging on and with calls sometimes at 35p..... was costing a fortune... |
I agree as soon as 0870/0845 numbers become included by BT the chargeable numbers changed i always use sayno to 0870 or alternatively search the net for 0800 numbers like i use when i contact my energy supplier,or just plain old geographic numbers. 
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03-04-2011, 03:59
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#21
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Inactive
Join Date: Dec 2006
Posts: 86
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Re: The Great 0845 Rip off.
Couple of good web-sites there. Cheers chaps. 
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03-04-2011, 07:02
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#22
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Inactive
Join Date: May 2007
Posts: 400
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Re: The Great 0845 Rip off.
Quote:
Originally Posted by Zing
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0845 is the topic m8.. although some others are a pain too....
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04-04-2011, 17:25
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#23
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cf.geek
Join Date: Jun 2003
Posts: 761
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Re: The Great 0845 Rip off.
Quote:
Originally Posted by db133
The number given for the Tax Credit Helpline is an 0845 so if VM want to rip someone off they are off to a good start with this one.
Ref:
Register with www.18185.co.uk and route your calls through them. Much cheaper than VM's standard rates. You just have to dial an 0800 number, wait for the announcement to start and then key the full number you want to call. Easy. Calls within the UK:
p/min
UK Fixed 1
UK mobiles (sat/sun) 6
UK mobiles (weekdays) 10
0845 Local (sat/sun) 3
0845 Local (weekdays) 3
0870 National (sat/sun) 1
0870 National (weekdays) 3
070 Personal 25
Why do we need to do this to stop the VM rip off ? Although it does confirm VM is ripping off its customers again..................allways thought it was a **** take to offer new customers a better deal than existing customers. Time to move methinks.......kind regards |
or you could try saynoto0870.com for the geographical numbers.
---------- Post added at 17:25 ---------- Previous post was at 17:24 ----------
Quote:
Originally Posted by Pedro1
0845 is the topic m8.. although some others are a pain too....
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0845 number are on the saynoto0870 site too.
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04-04-2011, 23:38
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#24
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Permanently Banned
Join Date: Dec 2010
Posts: 241
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Re: The Great 0845 Rip off.
Here is a PDF of Virginmedias phone charges updated for April 11.
CLICK
Incase anyone was interested. It appears they do offer a TALK 08 services one charged at £2 monthly and one charged at £5 monthly check section/page 5
Hopefully that will help anyone with a none helpful C/S Rep as we know VM have 1 or 2.
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05-04-2011, 00:05
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#25
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: The Great 0845 Rip off.
As far as I know the Talk 08 services are currently being trialled with some customers, it's not yet available for all yet
So you can't currently just ask for them
__________________
I work for Virgin Media but all views are my own.
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05-04-2011, 10:45
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#26
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Inactive
Join Date: Feb 2007
Posts: 100
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Re: The Great 0845 Rip off.
CLICK
Off topic, but what are all those codes at the end?
PS I alwys use No to 0870 - it must have saved me a fortune over the years - a few beers anyway!
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05-04-2011, 12:41
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#27
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: The Great 0845 Rip off.
Quote:
Originally Posted by BenMcr
it's not yet available for all yet
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And now it is
From today, customers can get a 'Home Phone Review' which will mean Virgin will review their prior call history, and suggest the appropriate add ons
__________________
I work for Virgin Media but all views are my own.
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05-04-2011, 13:17
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#28
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: The Great 0845 Rip off.
Great... Thats telco upsells out the window!
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05-04-2011, 13:35
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#29
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: The Great 0845 Rip off.
Why?
__________________
I work for Virgin Media but all views are my own.
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05-04-2011, 13:43
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#30
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: The Great 0845 Rip off.
Call center staff will get there first!
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