TiVo - Page 103

jonny1983 · 02-02-2011, 17:53

had install yesterday (just moved back to vm from sky) and asked about TIVO guy said hadnt heard much about TIVO, and had no training for it yet. then spoke to cs and asked if i could get TIVO (on the off chance) they told me TIVO not available in my area was probably going to be march

muppetman11 · 02-02-2011, 17:55

Quote:

Originally Posted by jonny1983

had install yesterday (just moved back to vm from sky) and asked about TIVO guy said hadnt heard much about TIVO, and had no training for it yet. then spoke to cs and asked if i could get TIVO (on the off chance) they told me TIVO not available in my area was probably going to be march

That's the next phase after the initial 5000

fixerman · 02-02-2011, 18:07

Quote:

Originally Posted by Stephen

What's the issue? 500 are the initial staff TiVo boxes and majority of the others will be other staff and all the beta trial boxes.

You aren't missing out, your time will come.

Check out my profile! I'm 65!

Digital Fanatic · 02-02-2011, 18:13

Quote:

Originally Posted by jonny1983

had install yesterday (just moved back to vm from sky) and asked about TIVO guy said hadnt heard much about TIVO, and had no training for it yet. then spoke to cs and asked if i could get TIVO (on the off chance) they told me TIVO not available in my area was probably going to be march

Existing customer who registered are first, then new customers later on.

---------- Post added at 18:13 ---------- Previous post was at 18:12 ----------

Quote:

Originally Posted by fixerman

Check out my profile! I'm 65!

isn't that the new 55

muppetman11 · 02-02-2011, 18:14

Quote:

Originally Posted by Digital Fanatic

Existing customer who registered are first, then new customers later on.

---------- Post added at 18:13 ---------- Previous post was at 18:12 ----------

isn't that the new 55

Apparently only 5000 of them picked at random

whizzard · 02-02-2011, 18:17

Quote:

Originally Posted by muppetman11

Apparently only 5000 of them picked at random

I'd take that as mere hearsay to be honest, unless there's a reliable official source to quote on that.

muppetman11 · 02-02-2011, 18:20

Quote:

Originally Posted by whizzard

I'd take that as mere hearsay to be honest, unless there's a reliable official source to quote on that.

Came from execs office so I'd say pretty reliable.

whizzard · 02-02-2011, 18:23

Quote:

Originally Posted by muppetman11

Came from execs office so I'd say pretty reliable.

Obviously S1 TiVo owners are first, and they have said existing customers first, new customers later, and I think its safe to say that those on the higher packages will stand more of a chance

Felim_Doyle · 02-02-2011, 18:24

Can someone explain where the S1 TiVo owners come into the picture please? I take it that there was a TiVo box available some years ago from (one of) the predecessors of Virgin Media. Are these boxes still 'live' and still being supported and updated by VM? It seems from what I've read that the existing owners of these boxes do not have to be on XL or above to use them. Are they just being used for the PVR functionality?

muppetman11 · 02-02-2011, 18:28

Quote:

Originally Posted by Felim_Doyle

Can someone explain where the S1 TiVo owners come into the picture please? I take it that there was a TiVo box available some years ago from (one of) the predecessors of Virgin Media. Are these boxes still 'live' and still being supported and updated by VM? It seems from what I've read that the existing owners of these boxes do not have to be on XL or above to use them. Are they just being used for the PVR functionality?

On the TiVo community site some have TIVO booked and were on M+ TV pack and have had to upgrade to XL what happened to rewarding XL and VIP customers.

whizzard · 02-02-2011, 18:36

Quote:

Originally Posted by muppetman11

On the TiVo community site some have TIVO booked and were on M+ TV pack and have had to upgrade to XL what happened to rewarding XL and VIP customers.

You eager VIPs shall join the field of dreams soon enough

muppetman11 · 02-02-2011, 18:40

Quote:

Originally Posted by whizzard

You eager VIPs shall join the field of dreams soon enough

Got to confess mate I'm only an XL sub but I do believe it should be VIP pre reg followed by XL pre reg , whatever happens I'm looking forward to getting it at some point probably April now.

Mr-S · 02-02-2011, 18:40

Quote:

Originally Posted by Digital Fanatic

I'm sorry you don't believe me

---------- Post added at 16:02 ---------- Previous post was at 15:57 ----------

Due to DPA issues, we can't get involved in account/install issues on here, but post on our Community Forum and a member of staff from 2nd line will chase this up if they can.

It's one of those things we can't get involved with.

cheers

Posted on community page but got an out of office response from person Im dealing with CEO office and on holiday until Monday. Dont want a replacement box to have to change it again

Felim_Doyle · 02-02-2011, 18:54

I did register my interest in TiVo some time ago and, as a long standing XL customer, I expect that I will get a call. Does anyone know what the caller id. will be so that I know it's "the call" when it comes?

I've been getting some calls on my VM line lately with weird invalid numbers, which I believe are part of an overseas scam, and some "Withheld" numbers but I have known genuine call centres to display an incorrect caller id. in the past.

I hope that I haven't been ignoring "the call" because of the caller id.!

BenJSmyth · 02-02-2011, 18:59

Is anyone able to confirm whether or not non Tivo S1 owners are getting called. A post on Tivo Community may suggest otherwise:

"I have just got signed up and who I spoke to did seem to suggest they were only calling Series 1 Tivo owners at the moment.
Seems if you missed a call Monday you may get the call tonight"