Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | change of address question (need urgent help guys)

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media TV Service
Register FAQ Community Calendar

Rapidly getting very confused ...
Reply
 
Thread Tools
Old 12-04-2011, 22:35   #1
scunni
Inactive
 
Join Date: Jan 2009
Location: Wigan, UK
Services: VIP50
Posts: 7
scunni is an unknown quantity at this point
Rapidly getting very confused ...

Ok, I know I'm slowly but surely getting older, but ....

I have a Tivo install booked for this coming Saturday and am now beginning to wonder what VM kit I will actually end up with once all is done.

Let me elaborate a bit - I'm currently VIP50, have V+ downstairs (where the Tivo will go) and a normal VM box upstairs (the one that used to be downstairs before being replaced by the V+). I know that as VIP50, I could also have a V-HD box upstairs but never got around to getting it sorted. What I need to know is ... can I keep the V+ and have it upstairs thus replacing the normal VM box (which I would no longer require) once Tivo box is installed and would this involve any further costs? I don't see how there could be any further costs really as I have already paid for activation on the V+.

Anyone care to enlighten me as to my options?

Please :-)
scunni is offline   Reply With Quote
Advertisement
Old 12-04-2011, 23:22   #2
v0id
[CENSORED]
 
v0id's Avatar
 
Join Date: Apr 2005
Location: Wolverhampton
Age: 45
Services: Virginmedia - BB:250 TV:Mix TiVo v6 Phone:Talk Weekends w/anon reject
Posts: 4,217
v0id has a bronzed appealv0id has a bronzed appeal
v0id has a bronzed appealv0id has a bronzed appealv0id has a bronzed appealv0id has a bronzed appealv0id has a bronzed appealv0id has a bronzed appealv0id has a bronzed appealv0id has a bronzed appealv0id has a bronzed appealv0id has a bronzed appealv0id has a bronzed appealv0id has a bronzed appealv0id has a bronzed appealv0id has a bronzed appeal
Re: Rapidly getting very confused ...

swap the boxes over yourself so the V+ is upstairs before the installer arrives, then just point them towards the standard V-box to be replaced.

The only extra monthly cost, as you have VIP should only be the 3 quid Tivo tax
__________________
Help save the world from loosers

v0id is offline   Reply With Quote
Old 12-04-2011, 23:42   #3
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: Rapidly getting very confused ...

Quote:
Originally Posted by v0id View Post
The only extra monthly cost, as you have VIP should only be the 3 quid Tivo tax
If you have two boxes on VIP 50 - TiVo and another - then the price shouldn't change and be £100.55

If you have three boxes on VIP 50 - TiVo and two others - then the price would go up by £6.50, so £112.05 in total
__________________
I work for Virgin Media but all views are my own.
BenMcr is offline   Reply With Quote
Old 13-04-2011, 00:20   #4
anap
Inactive
 
Join Date: Aug 2006
Location: Bristol
Services: VIP with extra box (2 V6's & a TiVo)
Posts: 168
anap will become famous soon enoughanap will become famous soon enoughanap will become famous soon enough
Re: Rapidly getting very confused ...

Where does the extra £5 come from?

---------- Post added at 00:20 ---------- Previous post was at 00:18 ----------

Quote:
Originally Posted by v0id View Post
swap the boxes over yourself so the V+ is upstairs before the installer arrives, then just point them towards the standard V-box to be replaced.

The only extra monthly cost, as you have VIP should only be the 3 quid Tivo tax
There is no £3 Tivo charge on VIP50.
anap is offline   Reply With Quote
Old 13-04-2011, 00:25   #5
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: Rapidly getting very confused ...

Quote:
Originally Posted by anap View Post
Where does the extra £5 come from?
Extra £6.50 for the 3rd box which is the standard additional box rental
__________________
I work for Virgin Media but all views are my own.
BenMcr is offline   Reply With Quote
Old 13-04-2011, 00:40   #6
anap
Inactive
 
Join Date: Aug 2006
Location: Bristol
Services: VIP with extra box (2 V6's & a TiVo)
Posts: 168
anap will become famous soon enoughanap will become famous soon enoughanap will become famous soon enough
Re: Rapidly getting very confused ...

Quote:
Originally Posted by BenMcr View Post
Extra £6.50 for the 3rd box which is the standard additional box rental
But you've put £112.05
anap is offline   Reply With Quote
Old 13-04-2011, 00:42   #7
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: Rapidly getting very confused ...

Quote:
Originally Posted by anap View Post
But you've put £112.05
Oops, it's late and brain isn't working properly

I meant 107.05
__________________
I work for Virgin Media but all views are my own.
BenMcr is offline   Reply With Quote
Old 13-04-2011, 01:29   #8
karma2578
Inactive
 
Join Date: Apr 2011
Posts: 9
karma2578 is an unknown quantity at this point
Re: Rapidly getting very confused ...

i'm on vip50, i originally said on phone that the tivo was a replacement for v+ box

since reading this forum i've learned i could put v+ in bedroom and just switch the standard box

so my question is, do i have to phone them back or just say to engineer on install date?
karma2578 is offline   Reply With Quote
Old 13-04-2011, 10:20   #9
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: Rapidly getting very confused ...

Phone them back
__________________
I work for Virgin Media but all views are my own.
BenMcr is offline   Reply With Quote
Old 13-04-2011, 14:39   #10
karma2578
Inactive
 
Join Date: Apr 2011
Posts: 9
karma2578 is an unknown quantity at this point
Re: Rapidly getting very confused ...

thanks, phoned them back, person sounded from overseas so i was initially preparing myself for lots of explaining but they were exceedingly proficient and matter resolved within 5 mins

just thought I'd mention that after reading so many complaints
karma2578 is offline   Reply With Quote
Old 13-04-2011, 17:37   #11
Digital Fanatic
Inactive
 
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Re: Rapidly getting very confused ...

Quote:
Originally Posted by karma2578 View Post
thanks, phoned them back, person sounded from overseas so i was initially preparing myself for lots of explaining but they were exceedingly proficient and matter resolved within 5 mins

just thought I'd mention that after reading so many complaints
Thanks for updating
Digital Fanatic is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 12:39.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.