sky sports red button - Page 155

alwaysabear · 03-10-2011, 01:41

Quote:

Originally Posted by muppetman11

Just put Red Zone on the red button at my fathers and his Samsung V+ required a reboot to get it to work.

The same thing happened here. This realy is not good enough these issues have now been on going since April when Ss red button launched. Numerious people have now raised theses issues on the community forum with no solution in sight.

spiderplant · 07-10-2011, 21:05

Red button on SS3 and SS4 at the moment. I'd be interested to know if it works without a reboot.

Mobes · 07-10-2011, 22:54

Euro tour Golf Hilites behind Live PGA Golf: 7th October, 10.30pm (Sky Sports 3)

No golf and no red button PGA Golf on soft reboot (on box) or hard reboot at plug)

There is, however, golf behind the golf on Sky Sports 2.... but that the foremtioned reboot... LOL got to love it

Norrie · 08-10-2011, 00:56

Contacted Virgin media to arrange for an engineer to call about problem with my V+HD box; signal loss and also unexpected automatic rebooting. I mentioned the red button problem and the need to reboot and it was suggested that the problem is due to too many people trying to access it!!!
Around midnight I thought I would give the golf red button a try and for the very first time it worked without the reboots so I guess the explanation might have some merit.

DaMac · 08-10-2011, 07:32

Imagine Virgin not thinking this would be so popular, it really shows they don't know what their customers want.

Lew · 08-10-2011, 10:27

Only if you believe the engineer, of course

spiderplant · 08-10-2011, 11:14

We think we fixed it on Wednesday, which is why I asked people to test yesterday.

Mobes · 08-10-2011, 22:33

Spider, no reboot needed for tonights red button golf on SS3

Lew · 09-10-2011, 17:35

Just checked the red button on the NFL on my parents' SA V+ box and it worked perfectly first time. No reboot required.

muppetman11 · 09-10-2011, 17:44

Quote:

Originally Posted by Lew

Just checked the red button on the NFL on my parents' SA V+ box and it worked perfectly first time. No reboot required.

Ditto just tried on my parents Samsung V+ and went through first time no problems at all.

Mobes · 09-10-2011, 17:56

me too...no probs... looks like you funky tech dudes did the doings

Lew · 09-10-2011, 18:58

The picture problem from last week seems to be absent this week as well. I don't know if that's a fix at Sky's end or VM's end but well done whoever fixed it.

city3000 · 09-10-2011, 19:02

I'm one of those who has always had problems with the red button but tried it just now on both my VHD and V+ and it works great on both, good job.

spiderplant · 09-10-2011, 21:14

That's good news. Thanks all

Quote:

Originally Posted by Lew

The picture problem from last week seems to be absent this week as well. I don't know if that's a fix at Sky's end or VM's end but well done whoever fixed it.

That'll be Sky or their provider. VM don't do any processing on the streams apart from re-encryption.

alwaysabear · 09-10-2011, 21:36

SS Red button is working fine on NFL Red Zone SS2 this week.