returning a phone to virgin
18-12-2008, 21:45
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#1
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Inactive
Join Date: Apr 2006
Posts: 282
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returning a phone to virgin
my nokia 5220 is so faulty,
restarting,loudspeaker problems and now has frozen.
i have had enough of this and want to return it,
thing is will virgin media take it because i dont have the original packing for this anymore.
i bought it 2 weeks ago via virginmobile websiite.
and i also have the invoice
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18-12-2008, 22:26
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#2
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Inactive
Join Date: Aug 2007
Location: Scotland
Age: 51
Services: 20mb, Tv, Phone
Posts: 2,849
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Re: returning a phone to virgin
Call them up, they don't take the packaging back, they send a courier with the phone in a small plain box. He gives you that and takes yours.
They don't even take the battery, just the phone.
I've returned about 5 phones this year and they've been great. Each replacement was delivered the day after I phoned.
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18-12-2008, 22:32
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#3
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Inactive
Join Date: Apr 2006
Posts: 282
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Re: returning a phone to virgin
Quote:
Originally Posted by moaningmags
Call them up, they don't take the packaging back, they send a courier with the phone in a small plain box. He gives you that and takes yours.
They don't even take the battery, just the phone.
I've returned about 5 phones this year and they've been great. Each replacement was delivered the day after I phoned.
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but what if i want to get a refund?
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18-12-2008, 22:33
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#4
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Inactive
Join Date: Aug 2007
Location: Scotland
Age: 51
Services: 20mb, Tv, Phone
Posts: 2,849
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Re: returning a phone to virgin
Then they demand the original packaging that it came in, call them and ask them.
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18-12-2008, 23:06
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#5
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Inactive
Join Date: Apr 2006
Posts: 282
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Re: returning a phone to virgin
damn,
its still outside in the bin,
but its abit ripped,
nothing too major but just the side is abit ripped
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18-12-2008, 23:07
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#6
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Inactive
Join Date: Aug 2007
Location: Scotland
Age: 51
Services: 20mb, Tv, Phone
Posts: 2,849
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Re: returning a phone to virgin
Sellotape it, works wonders.
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