TiVo VM just called

johnathome · 24-09-2014, 20:07

At this time of night!

It came from their official 0800 number as i declined it first and googled it.

Anyway he just offered me 3 months of sports and movies for £17 a month, this is after he asked me if i liked watching sports and movies and i said no

I would have snapped it up if i was remotely interested but i'm not.
I asked when my contract was up as i thought it wasn't until next May, apparently it's up in 6 weeks time.

I mentioned that i'll be cancelling it all apart from the broadband as 90% of my viewing is now Netflix and Prime, he hastily ended the call, maybe he thought i was going to cancel on him

I've just looked at my account, upgrades and offers, and this offer wasn't there.
Has anyone else been offered this or should i feel special?

Dave_Gosport · 24-09-2014, 20:36

Quote:

Originally Posted by johnathome

At this time of night!

It came from their official 0800 number as i declined it first and googled it.

Anyway he just offered me 3 months of sports and movies for £17 a month, this is after he asked me if i liked watching sports and movies and i said no

I would have snapped it up if i was remotely interested but i'm not.
I asked when my contract was up as i thought it wasn't until next May, apparently it's up in 6 weeks time.

I mentioned that i'll be cancelling it all apart from the broadband as 90% of my viewing is now Netflix and Prime, he hastily ended the call, maybe he thought i was going to cancel on him

I've just looked at my account, upgrades and offers, and this offer wasn't there.
Has anyone else been offered this or should i feel special?

I phoned to cancel the movie package last month and was offered the sports and movies half price for 3 months which I took, so this offer is genuine.

theone2k10 · 24-09-2014, 21:32

Yeah it's genuine i was offered this plus half price xl for 12 months if i took tv out again, i declined as happy with just broadband lol.

johnathome · 24-09-2014, 21:56

I'll see what they come back with after i cancel.

If i could get the lot for about £50 i'd think about keeping it, the tivo is bloody handy for recording as i work shifts.

theone2k10 · 24-09-2014, 23:04

Quote:

Originally Posted by johnathome

I'll see what they come back with after i cancel.

If i could get the lot for about £50 i'd think about keeping it, the tivo is bloody handy for recording as i work shifts.

That's probably why i got offered the offer i did as my contract expires next Wednesday and they know that i'm moving to plusnet.

passingbat · 25-09-2014, 22:03

Quote:

Originally Posted by theone2k10

they know that i'm moving to plusnet.

Any particular reason for not keeping VM Broadband?

theone2k10 · 25-09-2014, 22:30

Quote:

Originally Posted by passingbat

Any particular reason for not keeping VM Broadband?

Some reason it stutters on streaming did various tests as had talktalk in as back up and the streaming sites were fine on a 6mb talktalk connection but stuttered on vms 50mb connection, they changed the router checked power levels etc still got stuttering i even upgraded to 100mbs still got stuttering, they tried the new sh2ac still got stuttering.
Another huge factor was the offer plusnet gave me upto 38mbs with 9mbs upload unlmited plus evening and weekend calls for £18.95p/m for 6 months then £28.95p/m afterwards. They've offered me the 80mbs upgrade if i want for a extra £5p/m with 19mbs upload speeds.
I really don't want to leave VM but think i have no choice as you've probably seen me mention a few times all y tv viewing is now done via online services such as xfinity.

passingbat · 25-09-2014, 23:10

Quote:

Originally Posted by theone2k10

Some reason it stutters on streaming .

Thanks for the explanation. When you rely on streaming for most of your content, as I do also, rock solid BB is essential. Shame VM couldn't sort it out.

Mad Max · 25-09-2014, 23:14

How the hell can a 6Mb connection be better than a 50Mb?

passingbat · 25-09-2014, 23:29

Quote:

Originally Posted by Mad Max

How the hell can a 6Mb connection be better than a 50Mb?

If the 50meg connection is stuttering on streamed content, the 6meg connection without stuttering will be better. 6meg is capable of the 4300kbps Netflix stream, which is still classed as Super HD

Mad Max · 25-09-2014, 23:41

Quote:

Originally Posted by passingbat

If the 50meg connection is stuttering on streamed content, the 6meg connection without stuttering will be better. 6meg is capable of the 4300kbps Netflix stream, which is still classed as Super HD

Ok, but what would cause the so called "stuttering"?

theone2k10 · 25-09-2014, 23:44

Quote:

Originally Posted by Mad Max

How the hell can a 6Mb connection be better than a 50Mb?

As PB explained the 50mb/100mb was stuttering on xfinity, fios verizon, nbc sports and demand 5 oddly netflix was fine however the 6mb was streaming xfinity, fios verizon, NBC sports, demand 5 , youtube, netflix perfectly without any issues at all.

Also from what i've seen BT own plusnet and BT are getting ready to launch a upto 1gbs download speeds with 200mbs upload speeds in 2015.
Bet it'll cost a bit lol.

---------- Post added at 23:44 ---------- Previous post was at 23:43 ----------

Quote:

Originally Posted by passingbat

Thanks for the explanation. When you rely on streaming for most of your content, as I do also, rock solid BB is essential. Shame VM couldn't sort it out.

I agree mate oddly kind off feels like i'm losing part of me after being with VM for 15 years, even they are baffled by it i personally think they've over subscribed in my area and maybe i'm being throttled too.

muppetman11 · 26-09-2014, 06:07

Quote:

Originally Posted by theone2k10

As PB explained the 50mb/100mb was stuttering on xfinity, fios verizon, nbc sports and demand 5 oddly netflix was fine however the 6mb was streaming xfinity, fios verizon, NBC sports, demand 5 , youtube, netflix perfectly without any issues at all.

Also from what i've seen BT own plusnet and BT are getting ready to launch a upto 1gbs download speeds with 200mbs upload speeds in 2015.
Bet it'll cost a bit lol.

I doubt you'll be seeing them kind of speeds for a long while on BT , at the moment BT are struggling to deliver 80mb to the majority of its FTTC customers.

The next step up will be to around 100mb when they finally introduce vectoring to combat the issues of crosstalk.

What estimate do you get with plusnet ? I'm on BT Infinity and my router syncs at the maximum 80/20 with real time speeds day and night of 76/19 , I have absolutely no issues with streaming and trust me it gets tested on a daily basis.

GrimUpNorth · 26-09-2014, 08:09

Quote:

Originally Posted by muppetman11

I doubt you'll be seeing them kind of speeds for a long while on BT , at the moment BT are struggling to deliver 80mb to the majority of its FTTC customers. The next step up will be to around 100mb when they finally introduce vectoring to combat the issues of crosstalk. What estimate do you get with plusnet ? I'm on BT Infinity and my router syncs at the maximum 80/20 with real time speeds day and night of 76/19 , I have absolutely no issues with streaming and trust me it gets tested on a daily basis.

http://www.thinkbroadband.com/news/6...st-for-bt.html

Cheers

Grim

muppetman11 · 26-09-2014, 08:13

Quote:

Originally Posted by GrimUpNorth

http://www.thinkbroadband.com/news/6...st-for-bt.html

Cheers

Grim

I was aware of G.FAST , however I can't see widespread roll out for a good few years yet.