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Old 06-03-2012, 11:41   #16
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Re: sky sports red button

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Originally Posted by Wicked_and_Crazy View Post
Had to reboot stb to get rid of match choice button. It was even appearing when playing a bbc2 recorded programme!

---------- Post added at 11:15 PM ---------- Previous post was at 11:13 PM ----------



My point us that the vm website states that "sky sports red button services are fully available....." which is clearly not true
All that means is that the Red button services are fully enabled on VM now and they are there. Doesn't mean that every event will feature red button content.
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Old 06-03-2012, 13:39   #17
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Re: sky sports red button

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Originally Posted by Stephen View Post
All that means is that the Red button services are fully enabled on VM now and they are there. Doesn't mean that every event will feature red button content.
To me it means that they're as per Sky which is not the case and therefore its misleading
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Old 06-03-2012, 13:42   #18
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Re: sky sports red button

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Originally Posted by Stephen View Post
All that means is that the Red button services are fully enabled on VM now and they are there. Doesn't mean that every event will feature red button content.
That makes sense. Thanks!
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Old 06-03-2012, 15:54   #19
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Re: sky sports red button

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Originally Posted by Wicked_and_Crazy View Post
To me it means that they're as per Sky which is not the case and therefore its misleading
Just because you interpreted it that way doesn't mean that it is misleading.
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Old 06-03-2012, 16:59   #20
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Re: sky sports red button

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Originally Posted by Stephen View Post
Just because you interpreted it that way doesn't mean that it is misleading.
To be fair Stephen he does have a point , perhaps the small print should state not all red button content is available on VM , I'm only presuming it doesn't say this from reading wickeds posts if it does I'm happy to be corrected.
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Old 06-03-2012, 17:06   #21
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Re: sky sports red button

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Originally Posted by muppetman11 View Post
To be fair Stephen he does have a point , perhaps the small print should state not all red button content is available on VM , I'm only presuming it doesn't say this from reading wickeds posts if it does I'm happy to be corrected.
As long as I get Red Zone during the season I am happy.
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Old 06-03-2012, 17:17   #22
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Re: sky sports red button

Quote:
Originally Posted by muppetman11 View Post
To be fair Stephen he does have a point , perhaps the small print should state not all red button content is available on VM , I'm only presuming it doesn't say this from reading wickeds posts if it does I'm happy to be corrected.
Beat me to it. It might be the way he's interpreted it, but that's how I read it too.
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Old 06-03-2012, 17:23   #23
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Re: sky sports red button

I've yet to find that quote on the VM site.
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Old 06-03-2012, 18:13   #24
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Re: sky sports red button

Quote:
Originally Posted by Stephen View Post
I've yet to find that quote on the VM site.
I think he is mis-interpreting this:

Quote:
Sky Sports Red Button (interactive) services are fully available for Virgin TV Sky Sports customers with a V+HD, VHD or V box and are currently being rolled out on TiVo boxes.
Click HERE
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Old 06-03-2012, 18:19   #25
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Re: sky sports red button

I think he is correctly interpreting that statement, and that Virgin have once again failed to properly communicate to their customers. It says red button services are "fully" available. What other meaning does that word have?
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Old 06-03-2012, 19:09   #26
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Re: sky sports red button

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Originally Posted by andy_m View Post
I think he is correctly interpreting that statement, and that Virgin have once again failed to properly communicate to their customers. It says red button services are "fully" available. What other meaning does that word have?
open to interpretation I guess... VM mean that the V-Box, V-HD, V+HD and TiVo customers now have access.
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Old 06-03-2012, 19:10   #27
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Re: sky sports red button

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Originally Posted by andy_m View Post
I think he is correctly interpreting that statement, and that Virgin have once again failed to properly communicate to their customers. It says red button services are "fully" available. What other meaning does that word have?
There's a surpriseWe have been down this path so many times.
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Old 06-03-2012, 19:16   #28
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Re: sky sports red button

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There's a surpriseWe have been down this path so many times.
Thats a bit harsh alwaysabear.
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Old 06-03-2012, 19:19   #29
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Re: sky sports red button

Out of interest... what are the things that VM customers don't get on Sky Sports red button?
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Old 06-03-2012, 19:28   #30
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Re: sky sports red button

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Originally Posted by Digital Fanatic View Post
open to interpretation I guess... VM mean that the V-Box, V-HD, V+HD and TiVo customers now have access.
That may have been what they meant. What they said was that Sky Sorts Red Button (interactive) services are fully available. That's pretty clear as far as I'm concerned. How about "a bespoke red button service is now available to our customers"? Sounds good and covers the fact that it's not quite the "full" service available on Sky's platform. Honestly, it's not difficult, and Virgin are depressingly bad at it.

Should any statement from Virgin be open to interpretation anyway?
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