02-05-2012, 22:13
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#1
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cf.geek
Join Date: Mar 2004
Services: Tivo V6 - L TV/XL Phone /200Mb BB
Posts: 896
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No download?
Just switched on computer after being out all day.
Found download at 25% of normal, STM in operation??
How/why as nothing used.
House been empty, any suggestions?
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02-05-2012, 22:57
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#2
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Guest
Location: West Sussex
Services: 500gb Tivo & V+. TV XL, 60MB BB, M Phone.
Posts: n/a
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Re: No download?
More likely congestion if you've not used your BB all day.
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03-05-2012, 06:57
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#3
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cf.geek
Join Date: Mar 2004
Services: Tivo V6 - L TV/XL Phone /200Mb BB
Posts: 896
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Re: No download?
I am a on samknows monitoring team, the graph from 3.00pm dropped like a brick.
This was visible at 9.00pm when I checked, still on at 10.00pm.
Download bottomed out at 2.18Mb, till 11.00 when back up 9.9Mb?
Just gave up in the end.
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04-05-2012, 06:39
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#4
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: No download?
Out of interest, what was you trying to download? Stm aside, they throttle p2p traffic during peak time which would account for that window. If not, your graph proves VM is up to something other that stm and I would send a letter to the CEOs office if i was you complaining because I want to know what is going on. You havent triggered stm, and even if you had, it is for 5 hours so if it dropped at 15:00 which is when evening stm starts then it should have come back at 2000. Stm is in effect earlier on in the day as well although you are allowed to download more. But again, there is a 5 hour window so it should have come back early evening.
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04-05-2012, 06:50
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#5
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cf.geek
Join Date: Mar 2004
Services: Tivo V6 - L TV/XL Phone /200Mb BB
Posts: 896
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Re: No download?
Started dropping at 3.00pm and bottomed out at 4.00pm, Stm for 5hrs then started to climb back up till 11.00pm. (according to graph)
Trying to surf at the time I found low speed, tried coming here/ other websites but like treacle. lol
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04-05-2012, 10:44
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#6
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: No download?
STM does not "start dropping". It's instant on, instant off, your speed will switch immediately in one second.
If it drops and climbs over an hour, it's congestion not STM.
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04-05-2012, 21:12
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#7
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cf.geek
Join Date: Mar 2004
Services: Tivo V6 - L TV/XL Phone /200Mb BB
Posts: 896
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Re: No download?
Thanks for the explanation, managed to speak to my shift working neighbour who confirms that he had problems the same time period.
The jury is now out determining who is responsible for the probs.
(Most of the Virgin downloaders are known to us in the area)
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04-05-2012, 21:43
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#8
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: No download?
it doesnt have to be one or two people hammering the connection. If you are in a built up area it can be tonnes of people all going online at the same time as they get in from school and work
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