Superhub : Battle of the Hubs - The Prequel

[Chrysalis]

Originally Posted by Tim Deegan

Correct me if I'm wrong, but isn't the main problem with the wifi router part, and not the modem?

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That is just a matter of opinion. I've had no problems with mine at all.

VM are a business, and they have to make a profit. It wouldn't make good business sense to pay more for a modem that is far higher than most peoples requirements. So as with most businesses, if you want better than the default, then you pay extra. This is no different to a mobile company supplying a basic mobile with a cheap package, and you having to pay more if you want to upgrade the phone.

People only need a modem to get online, the superhub is actually excessive.

I suspect the superhub costs more than a SACM but less than a SACM + gigabit router combo. Then we add the costs involved for the work done on the superhub firmware and bad publicity.

I personally do have problems using the superhub even just as a modem, it seems to emulate the behaviour of using a localhost proxy. (as my testing has now shown I can replicate the jitter effect by using a proxy). I also dont like I cannot place the superhub where I want to put my modem/routers due to its size and orientation.

I dont think anyone here who wants a SACM has said they wouldnt pay extra for the priviledge either

[qasdfdsaq]

Originally Posted by Tim Deegan

You really need to stop being so agressive and patronising in your posts. As I have said before I am posting as a consumer, and not a geek

You really need to stop making completely incorrect sweeping statements about things you don't know. Either back up your statements or don't make them.

[Tim Deegan]

Originally Posted by Sephiroth

Admittedly it takes a lot of reading, but sonce the SH was introduced late in 2010, it has been unreliable. Modem mode came out 1 year later in response to user demands because of the SH's unreliability.

In addition to wireless issues (not just range), the forums constantly report instability, particularly the wretched device regularly resetting to factory default.

18 months on and the thing is still problematic except in modem mode.

As I have said previously, mine was replaced when I upgraded to 100mb, and I have had no problems at all with the replacement. Apparently it was replaced because there were issues with the earlier models. So maybe it is the old ones that are complained about.

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Originally Posted by qasdfdsaq

You really need to stop making completely incorrect sweeping statements about things you don't know. Either back up your statements or don't make them.

My statements are correct in my experience as a consumer. Just because you don't agree doesn't make them wrong. So calm down and stop patronising people.

[qasdfdsaq]

Once again, rubbish. You were making sweeping statements about the whole of VM and their business plan. Nothing to do with your experience as a consumer.

Once again, stop changing your story and weaselling out of being wrong.

Originally Posted by Sephiroth

To add to Chrys' remarks, it's VM that needs the flogging over that wretched device. Why should people be "happy with what you have" when it's so obviously a pile of junk?

VM play their cards very close to their chest so nobody knows what they are minded to do about the SH's deficient router features. VM ignore people's wishes that they market an alternative device (CM only) albeit at a price. They might have a valid reason for not doing so, but they certainly don't share it with their customers.

If you are not happy with a provider and their product then move on..You all have a choice. Just spare us all the angst.

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Originally Posted by jb66

I dont have high standards, I just want an all in one device that doesn't reboot, I can be using my phone and it will reboot. Currenty im using a dlink615 but I dont see why we should be forced to call the thing super, when it isnt.

Thats like calling virgin media "no utilisation issues virgin media" and you have to call it that even if your area is oversubscribed and your getting poor speeds because virgin called themselves that!

If something is super then fine, but in my experience its the worst router ive came across

But what is forcing you to stay with VM if you dislike their product?

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Originally Posted by qasdfdsaq

For the record, I work in the Informatics department at my local university. I do it because learning about computers, information technology, and particularly wireless technology ARE interesting things to do for me. I hope you're not suggesting my line of work and my interests are "flogging a dead horse". I don't tell you or anyone else what you should or should not be interested in.

Nope just wondered why you feel the need to bore others with it incessantly?

[craigj2k12]

Originally Posted by Maggy J

If you are not happy with a provider and their product then move on..You all have a choice. Just spare us all the angst.

hes with bt infinity on their uncongested network where they supply a separate modem and router

[Tim Deegan]

Originally Posted by qasdfdsaq

Once again, rubbish. You were making sweeping statements about the whole of VM and their business plan. Nothing to do with your experience as a consumer.

Once again, stop changing your story and weaselling out of being wrong.

I'm a businessman (not a student), and know how businesses work. So some of my comments are from my experience as a businessman. Other comments are from my experience as a consumer who actually used a superhub with no problems at all.

I haven't changed my story. But I have asked you to stop being agressive in your posts. There is no need for it, and it is extremely childish.

[craigj2k12]

Originally Posted by Maggy J

Nope just wondered why you feel the need to bore others with it incessantly?

It doesnt bore me

Originally Posted by Chrysalis

yes and no

yes they can use another router, no they cant use another modem (unless CEO office).

Or, and this maybe a novel idea, go to another provider entirely.It's not like there isn't plenty of choice these days..

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Originally Posted by craigj2k12

hes with bt infinity on their uncongested network where they supply a separate modem and router

So why is he obsessing about VM then?

[Tim Deegan]

Originally Posted by Maggy J

Nope just wondered why you feel the need to bore others with it incessantly?

[craigj2k12]

For Chrys its either 2mb adsl or cable, no infinity. Its a no brainer to me, id rather have an unreliable cable connection than a 2mb adsl line. Hardly a massive choice

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Originally Posted by Maggy J

So why is he obsessing about VM then?

becuase virgin media are a cable provider and this forum is called cable forum

Originally Posted by craigj2k12

For Chrys its either 2mb adsl or cable, no infinity. Its a no brainer to me, id rather have an unreliable cable connection than a 2mb adsl line. Hardly a massive choice

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becuase virgin media are a cable provider and this forum is called cable forum

Why are you replying for others?

[Tim Deegan]

Originally Posted by craigj2k12

becuase virgin media are a cable provider and this forum is called cable forum

It's not a VM forum

[craigj2k12]

Originally Posted by Maggy J

Why are you replying for others?

because i know the answers to your silly questions

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Originally Posted by Tim Deegan

It's not a VM forum

i know, who said it was?

[Tim Deegan]

Originally Posted by craigj2k12

i know, who said it was?

Originally Posted by craigj2k12

becuase virgin media are a cable provider and this forum is called cable forum