Superhub Battle of the Hubs - The Prequel - Page 7

thenry · 13-03-2012, 01:10

just to clarify two things. firstly can SH be used?

and

Quote:

Originally Posted by Hugh

Absolutely.

Or just the VM hub.

no because there'll be confusion. the standard hub and superhub.

**Maggy** · 13-03-2012, 09:34

Wishes she hadn't peeked inside this thread as her eyes glaze over...

If people don't want to use the Superhub they can use something else right? So why all the ranting and complaining. If you don't like VM's product why not just move on and be happy with what you have?Why flog a dead horse?

Life really is too short you know..Lots of other really interesting stuff to do..

jb66 · 13-03-2012, 09:41

What if virgin made a really crap hub, and it was so crap it was unusable, then they decided to call it a super hub, I.e it's really good, extra special, would you then force everyone to call it a superhub?

Oh wait......

Tim Deegan · 13-03-2012, 10:05

Quote:

Originally Posted by Maggy J

Wishes she hadn't peeked inside this thread as her eyes glaze over...

If people don't want to use the Superhub they can use something else right? So why all the ranting and complaining. If you don't like VM's product why not just move on and be happy with what you have?Why flog a dead horse?

Life really is too short you know..Lots of other really interesting stuff to do..

---------- Post added at 10:05 ---------- Previous post was at 10:02 ----------

Quote:

Originally Posted by jb66

What if virgin made a really crap hub, and it was so crap it was unusable, then they decided to call it a super hub, I.e it's really good, extra special, would you then force everyone to call it a superhub?

Oh wait......

But they don't. They supply (not sell) one that is a good all rounder for the majority of people.

Just because it doesn't reach your high standards, that doesn't mean it isn't any good for most people. If you want better, then put your hand in your pocket, and buy one.

jb66 · 13-03-2012, 10:22

Quote:

Originally Posted by Tim Deegan

---------- Post added at 10:05 ---------- Previous post was at 10:02 ----------

But they don't. They supply (not sell) one that is a good all rounder for the majority of people.

Just because it doesn't reach your high standards, that doesn't mean it isn't any good for most people. If you want better, then put your hand in your pocket, and buy one.

I dont have high standards, I just want an all in one device that doesn't reboot, I can be using my phone and it will reboot. Currenty im using a dlink615 but I dont see why we should be forced to call the thing super, when it isnt.

Thats like calling virgin media "no utilisation issues virgin media" and you have to call it that even if your area is oversubscribed and your getting poor speeds because virgin called themselves that!

If something is super then fine, but in my experience its the worst router ive came across

qasdfdsaq · 13-03-2012, 11:04

Quote:

Originally Posted by Maggy J

Why flog a dead horse?
Life really is too short you know..Lots of other really interesting stuff to do..

For the record, I work in the Informatics department at my local university. I do it because learning about computers, information technology, and particularly wireless technology ARE interesting things to do for me. I hope you're not suggesting my line of work and my interests are "flogging a dead horse". I don't tell you or anyone else what you should or should not be interested in.

Tim Deegan · 13-03-2012, 11:05

Quote:

Originally Posted by jb66

I dont have high standards, I just want an all in one device that doesn't reboot, I can be using my phone and it will reboot. Currenty im using a dlink615 but I dont see why we should be forced to call the thing super, when it isnt.

Thats like calling virgin media "no utilisation issues virgin media" and you have to call it that even if your area is oversubscribed and your getting poor speeds because virgin called themselves that!

If something is super then fine, but in my experience its the worst router ive came across

So you have a faulty one...get it replaced. If that doesn't work, then it could be down to your BB signal, which may need looking at. Just don't take the word of someone in an overseas call centre, when they try to tell you that there isn't a fault in your area. In fact I've had both overseas and UK call centres say that there isn't a fault, and then an engineer turns up and tells me that there is a fault in my area, that the call centres wouldn't know about.

I've had two superhubs. The first one when I was on 50mb, and then they changed it when I upgraded to 100mb. I asked the engineer why they were replacing it, as I was told that the first one could handle 100mb. And he said that there were some problems with early ones, so they were replacing them as people upgraded.

qasdfdsaq · 13-03-2012, 11:08

Dude. jb66 is a VM engineer (or at least, used to be when they started dishing out Superhubs).

He's had more Superhubs in his van than you'll ever lay eyes on. I'm sure he's already tried "getting it replaced" since replacing them is his job. He doesn't need an offshore call centre to check his levels for him.

Tim Deegan · 13-03-2012, 11:13

Quote:

Originally Posted by qasdfdsaq

Dude. jb66 is a VM engineer (or at least, used to be when they started dishing out Superhubs).

He's had more Superhubs in his van than you'll ever lay eyes on. I'm sure he's already tried "getting it replaced" since replacing them is his job. He doesn't need an offshore call centre to check his levels for him.

Fair enough.

He should have no problem getting it replaced then.

Chrysalis · 13-03-2012, 12:16

Quote:

Originally Posted by Maggy J

Wishes she hadn't peeked inside this thread as her eyes glaze over...

If people don't want to use the Superhub they can use something else right? So why all the ranting and complaining. If you don't like VM's product why not just move on and be happy with what you have?Why flog a dead horse?

Life really is too short you know..Lots of other really interesting stuff to do..

yes and no

yes they can use another router, no they cant use another modem (unless CEO office).

Sephiroth · 13-03-2012, 12:25

Quote:

Originally Posted by Maggy J

Wishes she hadn't peeked inside this thread as her eyes glaze over...

If people don't want to use the Superhub they can use something else right? So why all the ranting and complaining. If you don't like VM's product why not just move on and be happy with what you have?Why flog a dead horse?

Life really is too short you know..Lots of other really interesting stuff to do..

To add to Chrys' remarks, it's VM that needs the flogging over that wretched device. Why should people be "happy with what you have" when it's so obviously a pile of junk?

VM play their cards very close to their chest so nobody knows what they are minded to do about the SH's deficient router features. VM ignore people's wishes that they market an alternative device (CM only) albeit at a price. They might have a valid reason for not doing so, but they certainly don't share it with their customers.

Tim Deegan · 13-03-2012, 12:31

Quote:

Originally Posted by Chrysalis

yes and no

yes they can use another router, no they cant use another modem (unless CEO office).

Correct me if I'm wrong, but isn't the main problem with the wifi router part, and not the modem?

---------- Post added at 12:31 ---------- Previous post was at 12:26 ----------

Quote:

Originally Posted by Sephiroth

To add to Chrys' remarks, it's VM that needs the flogging over that wretched device. Why should people be "happy with what you have" when it's so obviously a pile of junk?

VM play their cards very close to their chest so nobody knows what they are minded to do about the SH's deficient router features. VM ignore people's wishes that they market an alternative device (CM only) albeit at a price. They might have a valid reason for not doing so, but they certainly don't share it with their customers.

That is just a matter of opinion. I've had no problems with mine at all.

VM are a business, and they have to make a profit. It wouldn't make good business sense to pay more for a modem that is far higher than most peoples requirements. So as with most businesses, if you want better than the default, then you pay extra. This is no different to a mobile company supplying a basic mobile with a cheap package, and you having to pay more if you want to upgrade the phone.

qasdfdsaq · 13-03-2012, 12:34

Once again, wrong, as it already is far higher than most peoples requirements.

Tim Deegan · 13-03-2012, 12:39

Quote:

Originally Posted by qasdfdsaq

Once again, wrong, as it already is far higher than most peoples requirements.

So what is it about the superhub that some people complain about. I was under the impression that it was wifi range?

Quote:

Originally Posted by qasdfdsaq

Once again, wrong

You really need to stop being so agressive and patronising in your posts. As I have said before I am posting as a consumer, and not a geek

Sephiroth · 13-03-2012, 12:52

Quote:

Originally Posted by Tim Deegan

So what is it about the superhub that some people complain about. I was under the impression that it was wifi range?

.....

Admittedly it takes a lot of reading, but sonce the SH was introduced late in 2010, it has been unreliable. Modem mode came out 1 year later in response to user demands because of the SH's unreliability.

In addition to wireless issues (not just range), the forums constantly report instability, particularly the wretched device regularly resetting to factory default.

18 months on and the thing is still problematic except in modem mode.