07-01-2017, 14:09
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#1
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Inactive
Join Date: Jan 2006
Location: London, HA0
Age: 36
Posts: 1,031
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Virgin tv STB's
Hi all,
A quick question, apologies if it has already been answered a gazillion times already .
We currently have a Tivo box and a second box (I think we pay £6.50 a month for this) and this is a VHD box. I think the standard Virgin box is now a Tivo box, is that correct?
If so, can I get my VHD box swapped for free with a Tivo box?
Thanks
Nirav
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07-01-2017, 14:21
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#2
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cf.mega poster
Join Date: Oct 2009
Posts: 2,065
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Re: Virgin tv STB's
No, you would have to pay £5 per month more to swap a non-recording box for a recording box.
Of course, go through Retentions, accept a new 12 month minimum contract term and you may actually save money, rather than pay more.
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07-01-2017, 14:23
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#3
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Inactive
Join Date: Jan 2006
Location: London, HA0
Age: 36
Posts: 1,031
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Re: Virgin tv STB's
Quote:
Originally Posted by RobboEdin
No, you would have to pay £5 per month more to swap a non-recording box for a recording box.
Of course, go through Retentions, accept a new 12 month minimum contract term and you may actually save money, rather than pay more.
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Got it, thank you!
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07-01-2017, 14:23
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#4
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Virgin tv STB's
Tivos are £7.50 vhds are £6.50
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07-01-2017, 15:00
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#5
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Inactive
Join Date: Jan 2006
Location: London, HA0
Age: 36
Posts: 1,031
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Re: Virgin tv STB's
Quote:
Originally Posted by jb66
Tivos are £7.50 vhds are £6.50
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hmm, might be worth it then!!
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07-01-2017, 19:25
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#6
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cf.mega poster
Join Date: Nov 2006
Location: West Herts
Services: Maxit + Movies/Sports HD (V6x2), BB350, Anytime Chatter. Freeview/Freesat HD, ASDA/Tesco PAYG
Posts: 1,853
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Re: Virgin tv STB's
If you are on a legacy package, a straight swap VHD for TiVO will cost another £5 a month on top of what you pay now. If you upgrade to one of the new packages then the additional TiVO charge is £7.50 per box.
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09-01-2017, 12:14
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#7
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Guest
Location: Luton
Services: Big Kahuna, Phone XL, Boxnation
Posts: n/a
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Re: Virgin tv STB's
So if you are new Virgin Media TV customer the only boxes now available are Tivo or V6 depending what bundle you are on?
I suppose legacy package customers could include V+, SD or HD non record boxes that unless you change your package will be replaced by like for like?
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09-01-2017, 12:16
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#8
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin tv STB's
Quote:
Originally Posted by mhatter67
So if you are new Virgin Media TV customer the only boxes now available are Tivo or V6 depending what bundle you are on?
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Yes
Quote:
I suppose legacy package customers could include V+, SD or HD non record boxes that unless you change your package will be replaced by like for like?
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Basically yes, although anyone with an SD only box would get a V HD (non recordable) box now.
__________________
I work for Virgin Media but all views are my own.
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09-01-2017, 12:31
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#9
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Guest
Location: Luton
Services: Big Kahuna, Phone XL, Boxnation
Posts: n/a
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Re: Virgin tv STB's
Thanks Ben
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