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Old 28-11-2014, 15:27   #4741
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Blairhoyle View Post
thing is mate Martin and I are off the same server in Uddingston, Scotland.
Understood - but if the TBB graphs were from the same day, the red bits were different (e.g. see 4pm 27-Nov). And it was the TBB graphs that were posted as evidence.
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Old 28-11-2014, 15:51   #4742
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Re: Think Broadband Ping Monitor Results (POST YOURS)
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Originally Posted by Sephiroth View Post
Understood - but if the TBB graphs were from the same day, the red bits were different (e.g. see 4pm 27-Nov). And it was the TBB graphs that were posted as evidence.
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Old 28-11-2014, 16:18   #4743
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Blairhoyle View Post
any suggestions what the local problem could be mate?
Tons but you'll need to brave tech support to get it sorted mate

---------- Post added at 16:18 ---------- Previous post was at 16:18 ----------

Quote:
Originally Posted by Martin Dee 11 View Post
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You and perhaps 10,000 others, Martin. Uddi-22 is specced for up to 64,000 subscribers.
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Old 28-11-2014, 17:03   #4744
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Ignitionnet View Post
Wonder if new hardware or a new JunOS release have caused some problems?
New JunOS cocked up some corporate networks today but I severely doubt it was the same issue.

Then again I thought VM mainly ran on Sh*tsco gear?
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Old 28-11-2014, 18:21   #4745
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Re: Think Broadband Ping Monitor Results (POST YOURS)
how do I find out what server am on?

just had another outage a few minutes ago, I've made a thread on the VM forum about this and I can't be bothered phoning up India just to get the run around.

it might not be a big problem giving the gap between issues its just becoming a complete pain.
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Old 28-11-2014, 19:40   #4746
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Re: Think Broadband Ping Monitor Results (POST YOURS)
You're not 'on' a 'server'
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Old 28-11-2014, 19:41   #4747
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Hit the connection link towards the top centre of this web page the copy/past the HOST data you see in the pop-up
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Old 28-11-2014, 19:58   #4748
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Re: Think Broadband Ping Monitor Results (POST YOURS)


Ugh. Looks like I've been put on the naughty step.
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Old 28-11-2014, 20:23   #4749
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Sephiroth View Post
Hit the connection link towards the top centre of this web page the copy/past the HOST data you see in the pop-up
cpc14-linl7-2-0-cust247.sgyl.cable.virginm.net
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Old 28-11-2014, 20:27   #4750
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Re: Think Broadband Ping Monitor Results (POST YOURS)
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Originally Posted by Blairhoyle View Post
cpc14-linl7-2-0-cust247.sgyl.cable.virginm.net
Look like you're connected to edinburgh not uddingston.
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Old 28-11-2014, 20:30   #4751
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Martin Dee 11 View Post
Look like you're connected to edinburgh not uddingston.
you know anyone that is connected there having these time outs also mate?
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Old 28-11-2014, 21:30   #4752
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by qasdfdsaq View Post
New JunOS cocked up some corporate networks today but I severely doubt it was the same issue.

Then again I thought VM mainly ran on Sh*tsco gear?
The supercore, the -bb- nodes have been Juniper for a while. When I joined the company back in 2003 they were M160s and have been steadily upgrading since with the core nodes around that supercore/backbone being Cisco kit replaced by Juniper kit subsequently.
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Old 30-11-2014, 10:42   #4753
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Oops, something went belly up overnight, only just come back on:

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Old 30-11-2014, 22:01   #4754
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Re: Think Broadband Ping Monitor Results (POST YOURS)
no outages yesterday but had another one today

[img]Download Failed (1)[/img]

---------- Post added at 19:59 ---------- Previous post was at 18:41 ----------

as you will see another one,

[img]Download Failed (1)[/img]

---------- Post added at 21:53 ---------- Previous post was at 19:59 ----------

does anyone have any suggestions as to what the hell this could be?

no issues yesterday and now I have 3 in the space of 2 and a bit hours.

I can't get anyone at customer services.

---------- Post added at 22:01 ---------- Previous post was at 21:53 ----------

Downstream Channels Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 53 299000000 Hz QAM256 4.4 dBmV 39.3 dB 250 0
Locked 49 267000000 Hz QAM256 3.6 dBmV 39.0 dB 205 0
Locked 50 275000000 Hz QAM256 4.2 dBmV 37.9 dB 1777 0
Locked 51 283000000 Hz QAM256 3.6 dBmV 39.0 dB 199 0
Locked 52 291000000 Hz QAM256 3.6 dBmV 39.0 dB 200 0
Locked 54 307000000 Hz QAM256 4.6 dBmV 39.0 dB 182 0
Locked 55 315000000 Hz QAM256 4.5 dBmV 39.0 dB 163 0
Locked 56 323000000 Hz QAM256 4.5 dBmV 39.4 dB 209 0
Upstream Channels Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 5 31000000 Hz ATDMA 52.3 dBmV 16QAM 6400000 20480 Kbits/sec
Locked 4 37600000 Hz ATDMA 51.5 dBmV 16QAM 6400000 20480 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
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Old 30-11-2014, 22:06   #4755
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Re: Think Broadband Ping Monitor Results (POST YOURS)
One thought that comes to mind is that you're running torrents with hundreds of peers connected and overwhelming your Superhub.

The ping times suggest you're constantly seeding.
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