Virgin Media 70, 150 & 200 Mb Upgrades - Page 11

qasdfdsaq · 01-09-2015, 16:53

Quote:

Originally Posted by Kushan

I have a 25GB game to download tonight

What game?

Kushan · 01-09-2015, 17:40

MGS5

japitts · 01-09-2015, 20:09

Quote:

Originally Posted by roughbeast

We also had notice that, in our area, there will be a disrupted service on 20th September due to network upgrade work.

How did you get advance notice of upgrade work? Was that by post or email?

Genuinely curious!

Ignitionnet · 01-09-2015, 20:55

Quote:

Originally Posted by japitts

How did you get advance notice of upgrade work? Was that by post or email?

Genuinely curious!

Post usually, a card through the door.

---------- Post added at 20:55 ---------- Previous post was at 20:52 ----------

Quote:

Originally Posted by roughbeast

We also had notice that, in our area, there will be a disrupted service on 20th September due to network upgrade work.

I suspect if you check your upstream frequencies Mr Beast they don't go that high. The upgrade is both to address this and supply extra downstream bandwidth - replacement of amplifiers, diplex filters, nodes as required, etc.

Mr K · 01-09-2015, 23:09

Quote:

Originally Posted by Kushan

I have a 25GB game to download tonight, if I don't get a clear 152Mbit down for the ~30mins it'll take, I'm going to be ****ed.

25GB on a game ! Manic Miner on the ZX Spectrum only took up 48Kb - still haven't finished it after 30 years...

01-09-2015, 23:58

Quote:

Originally Posted by thenry

Trolls? ...

[snip some stuff]

or go through thinking of leaving.

Don't know how to that multi quote stuff.

I'm a real person, not a troll. I can provide screen caps of whatever screens you want from the SH configuration screens.

Screen caps attached to prove my point about absolutely DIRE performance.

2.15/1.95 on my 60/3 cable connection

10.05/1.83 using my phone (S5 on Three).

Interesting that apart from the thread about the speed upgrade, EVERY SINGLE post on that page you linked to is about the p-poor performance of VM's network.

My point was that there is no point in wetting your knickers about some mythical 300+ speed when they can't even reliably deliver the existing packages.

I have seen the thread about the new trials and people getting 309 or whatever, but of course the back end equipment in those areas will have been FULLY specc'ed out...

Skie · 02-09-2015, 00:28

Quote:

Originally Posted by OhReally

My point was that there is no point in wetting your knickers about some mythical 300+ speed when they can't even reliably deliver the existing packages.

You are only speaking from your own experience. VM's network is quite capable of pushing the speeds they advertise. Sure, some areas may have problems but outliers don't mean the general subscriber base can't achieve their speed tier.

02-09-2015, 01:29

Quote:

Originally Posted by Skie

You are only speaking from your own experience. VM's network is quite capable of pushing the speeds they advertise. Sure, some areas may have problems but outliers don't mean the general subscriber base can't achieve their speed tier.

Did you actually LOOK at the linked page?

Seems like the "outliers" are evenly spread across the entire country, or as you put the general subscriber base...

qasdfdsaq · 02-09-2015, 03:10

Hmm, 30 complaints, over 3 million customers. What was the definition of "outlier" again?

Kushan · 02-09-2015, 08:14

Quote:

Originally Posted by OhReally

Did you actually LOOK at the linked page?

Seems like the "outliers" are evenly spread across the entire country, or as you put the general subscriber base...

There are literally thousands of individual "regions" within the network. Plus, you have to account for people having issues that are local to them (i.e. wifi) and not just congestion.

02-09-2015, 08:31

Quote:

Originally Posted by qasdfdsaq

Hmm, 30 complaints, over 3 million customers. What was the definition of "outlier" again?

Think everyone will agree there are more than 30, and they are spread across the entire country, and it is and has been ongoing for many many months, and so affects the general user base.

Fixing the network to actually deliver what they are currently selling would be a good start, before doing any more manly-bit waving, that in real life impacts nobody.

I would be quite happy to pay more for a 30/30 connection that actually delivered 24/7 rock solid than some theoretical 300+/whatever ludicrously low figure they happen to apply.

Time will tell.

Kushan · 02-09-2015, 08:32

Quote:

Originally Posted by OhReally

Think everyone will agree there are more than 30, and they are spread across the entire country, and it is and has been ongoing for many many months, and so affects the general user base.

I don't agree with that.

David-T-Rex · 02-09-2015, 08:43

I have to say I have been over the moon with Virgin - Speeds have been consistently above what I am paying for. Yes, I have had the odd "wobble" but not enough to cause me to worry.

**Hugh** · 02-09-2015, 09:04

Quote:

Originally Posted by OhReally

Think everyone will agree there are more than 30, and they are spread across the entire country, and it is and has been ongoing for many many months, and so affects the general user base.

Fixing the network to actually deliver what they are currently selling would be a good start, before doing any more manly-bit waving, that in real life impacts nobody.

I would be quite happy to pay more for a 30/30 connection that actually delivered 24/7 rock solid than some theoretical 300+/whatever ludicrously low figure they happen to apply.

Time will tell.

Strange - I have always had the speed I am supposed to have, and currently get 162Mb/s on my 150 tier, and all my neighbours are the same.

However, what I don't claim is that everyone has the same customer experience as I do, as I realise that VM is made up of multiple previous networks, some of which were not appropriately funded, and need to be brought up to the same level as others.

tl:dr My experience isn't the same as everyone else, and neither is yours....

roughbeast · 02-09-2015, 09:40

Quote:

Originally Posted by japitts

How did you get advance notice of upgrade work? Was that by post or email?

Genuinely curious!

Post.

---------- Post added at 09:40 ---------- Previous post was at 09:33 ----------

Quote:

Originally Posted by Ignitionnet

Post usually, a card through the door.

---------- Post added at 20:55 ---------- Previous post was at 20:52 ----------

I suspect if you check your upstream frequencies Mr Beast they don't go that high. The upgrade is both to address this and supply extra downstream bandwidth - replacement of amplifiers, diplex filters, nodes as required, etc.

My channel frequencies are 46200000, 32600000, 39400000 Hz.

I guess all those upgrades will enable speed increases and capacity for dedicated channels for WiFi. Hopefully, it will follow that we get our speed boost and WiFi early on in the roll out. I know it doesn't really work like that.