11-03-2014, 13:55
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#1
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
Services: XL Phone, XXXL Gig1 BB SH4 (wired).
Posts: 2,753
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New Contract issue
i agreed to a new contract with virgin about 10 days ago and all was ok.
The problem i have is that i received it this morning but since agreeing i have had a stroke that's affected my speech and right arm and i am unable to sign the contract.
What can i do?
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11-03-2014, 14:01
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#2
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Haggis Hunting
Join Date: Mar 2010
Location: Over there
Posts: 1,096
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Re: New Contract issue
I may be wrong but i don't believe you actually have to sign it. You enter the contract as soon as you agree to it verbally on the phone.
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11-03-2014, 14:09
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#3
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as common as muck
Join Date: Apr 2009
Location: Dirty Old Town
Posts: 3,515
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Re: New Contract issue
Sorry to hear you've suffered a stroke, hope you make a fast recovery.
I think that kabaal is right, and the contact you have received is just a copy for your own records.
__________________
I'm not afraid of dying, I just don't want to be there when it happens. -Woody Allen
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11-03-2014, 15:58
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#4
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Believe in yourself ...
Join Date: Dec 2013
Location: Here & there ...
Services: tv phone mobile broadband V6 and tivo.
Posts: 5,252
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Re: New Contract issue
Like Jimmy-J has said you just receive a copy for your own records ...
Hope you make a speedy recovery and feel better real soon alanbjames 
__________________
A smile is a curve that sets everything straight.
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21-03-2014, 21:04
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#5
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cf.addict
Join Date: Jun 2003
Location: Edinburgh
Posts: 154
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Re: New Contract issue
Under the distance selling act you have 14 days to reject the new contract if you continue with new services after the 14 days you are deemed to have accepted the new conditions whether you return the new contract or not.
Hope this helps
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22-03-2014, 09:57
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#6
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cf.mega poster
Join Date: Jun 2003
Posts: 8,904
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Re: New Contract issue
Quote:
Originally Posted by esdxc37
Under the distance selling act you have 14 days to reject the new contract
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Seven days.
http://www.which.co.uk/consumer-righ...ng-regulations
(And only applies if it was sold at a distance, of course)
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25-03-2014, 13:16
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#7
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,145
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Re: New Contract issue
They sent me a paper contract once after renegotiating, never signed or returned it - made no difference. Think its just to keep you happy.
Take care and get better soon.
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