Connected.. but not working! - Page 2

benukb · 08-12-2006, 17:54

This one http://www.ebuyer.com/UK/product/116601 netgear, what should the settings be?

I tried logging in again doesn't connect

---------- Post added at 17:54 ---------- Previous post was at 17:53 ----------

Oh yeah and I rebooted again

Paul K · 08-12-2006, 17:56

And you have connected the way the manual states? In IE, tools, internet options, connection, LAN settings, have you got any information in the boxes or any boxes ticked?

benukb · 08-12-2006, 18:00

No information in the boxes and none of the check boxes are ticked.

Paul K · 08-12-2006, 18:06

If you type ipconfig /all into a cmd box on the laptop does it show the same information (more or less)?

benukb · 08-12-2006, 18:10

it says:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Teresa>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TeresaBullows
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : private

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-94-82-36

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : private
Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
Physical Address. . . . . . . . . : 00-16-CF-A8-13-63
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.103
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
62.31.176.39
194.117.134.19
Lease Obtained. . . . . . . . . . : 09 December 2006 07:47:50
Lease Expires . . . . . . . . . . : 10 December 2006 07:47:50

C:\Documents and Settings\Teresa>

Paul K · 08-12-2006, 18:27

Have you manually specified any settings for your desktop PC before now? As your previous ipconfig info for the desktop shows a different subnet mask for some reason. Have you tried going into your control panel, system, hardware, device manager and removing the entry for the network adaptor (right click the entry and select uninstall) and then rebooting?

benukb · 08-12-2006, 18:30

I will try that now..

The adaptor had a red cross on it, so i've uninstalled it and restarted now

Paul K · 08-12-2006, 18:36

If it had a red cross then it wasn't functioning correctly which would cause issues

Lord Nikon · 08-12-2006, 18:44

if that doesn't cure it open a command prompt and type in the following

netsh int reset all

but first try right clicking on the item with a red cross in it and clicking on "Enable"

although, in retrospect, the fact that it was listed in the ipconfig listing would indicate that windows thought it was running, and therefore can't be in a disabled state...

when you doubleclick it, is there an error listed?

benukb · 08-12-2006, 18:46

Okay now nothing is coming on screen, and the lights are the same on the router and at the back of the machine, there's question marks next to ethernet controller, SM Bus Controller and USB controller.. help!

Paul K · 08-12-2006, 18:48

Sounds like you need to reload your motherboard drivers if possible, try right clicking each item and select update driver. If that fails can you tell us the make and model of PC?

benukb · 08-12-2006, 18:50

Oh god, my poor pc!

I tried the update thing and it didnt work. It's a Mesh PC h matrix 2400+ (that's what it says on the label on the back)

Paul K · 08-12-2006, 18:58

You did only right click and remove the item with the red icon ? Strange, the red cross just means the item is disabled for some reason. Did the PC come with CDs?
Would get the drivers for you but Mesh will only allow registered users on to the database
http://www.meshcomputers.com/Default...PPORT_HELPDESK

benukb · 08-12-2006, 19:03

Interesting, I looked on the website and you can search for drivers but it doesn't have any for ethernet controller, or SM bus controller

Paul K · 08-12-2006, 19:06

Anything for the motherboard? Is the ethernet port built into the motherboard or seperate? Did you look for any CDs that came with the PC. It's strange that windows couldn't find them as they are normally saved in the system folder and protected.