23-02-2012, 10:49
|
#691
|
Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,278
|
Re: TV price rises
Quote:
Originally Posted by BenMcr
That is wrong. There is no automatic rise at the end of a contract.
If Virgin decided to change that (and I am in no way implying that they have or will) then it would be considered a price change under the terms and conditions and so would require written notification and trigger the price change clause
|
Thank you for this Ben
Den -were o were can I buy some !!!
|
|
|
23-02-2012, 10:52
|
#692
|
Permanently Banned
Join Date: Oct 2011
Location: Radio Cairo, Hampstead, London
Services: 100 MB Broadband, XL Tv, Sky Sports and Movies HD, all other prenium channels, 3 TIVO, 2 V HD
Posts: 2,937
|
Re: TV price rises
Quote:
Originally Posted by richard1960
I will say this for VM their price is going up in april Sky usually have their rise about september time so it could be out of the frying pan into the fire.
In my area however sky can only offer 1mb broadband and no on demand due to pathetically low broadband speed so for me virgin offer a much better serivce, virgin is better value IMO especially since they let me keep my V+ for free multiroom.
VM in all my years with them and before that NTL and before that Anglia Cable, have always been reliable.
|
VM are also a good proivder (except for some TV channels, which I hoping the price rise will fix), so I will stay with VM (for now)!
|
|
|
23-02-2012, 10:54
|
#693
|
Guest
Location: Essex
Services: vm broadband tvxl TiVo, v+ sky sports and phone.
Posts: n/a
|
Re: TV price rises
Quote:
Originally Posted by stereohaven
I called to be told my price rise is £3.50 but I haven't received a letter so I have no idea how that breaks down.
They said I could give notice on the 1st April so am I right in assuming that is across all services rather than just those that have a price increase?
I think the only thing that isn't going up is line rental but I will want rid of that at the same time.
|
Got mine yesterday there was no breakdown on it either you letter will not have one i only broke it down to £2 for the TVXL and £1.50 for the broadband from what i have read on here.
|
|
|
23-02-2012, 10:59
|
#694
|
Permanently Banned
Join Date: Oct 2011
Location: Radio Cairo, Hampstead, London
Services: 100 MB Broadband, XL Tv, Sky Sports and Movies HD, all other prenium channels, 3 TIVO, 2 V HD
Posts: 2,937
|
Re: TV price rises
Quote:
Originally Posted by richard1960
It might do if you ive in an area that is capable of more them 1mb through a phone line muppetman,also i do get free multiroom whereas freinds who do have sky get charged for this.
1mb BB would not be enough even to stream you tube let alone sky VOD where i live.
Yes Sky do have a greater channel range, but even friends who do have sky will look at the EPG when i am around and they like me with VM will say all these channels and nothing to watch tonight.
In my area Sky certainly do not beat VM by a country mile.
|
Sadly, they have got more HD channels, Sky Atlantic and Premier Sports!
---------- Post added at 10:56 ---------- Previous post was at 10:55 ----------
Quote:
Originally Posted by denphone
Well my experience of Sky comes from being down my parents place and their broadband is of a generally poor quality with a very intermittent and poor signal happening most of the time and really can you say overall that Skys TV service is that much better then Virgins as Virgin have by far the superior VOD service so overall it is just as good if not better and then the there is a superior STB to boot as well thus making Virgins TV service overall the better package in my mind.
|
VM's STB, Broadband and VOD are better than Sky!
---------- Post added at 10:59 ---------- Previous post was at 10:56 ----------
If Sky lanuchs 80MB broadband and improve their VOD (plus adding Netflex and LoveFilm), they VM will be in real trouble!
|
|
|
23-02-2012, 13:37
|
#695
|
Inactive
Join Date: May 2005
Location: Southsea
Services: super hub 2, 50Mbps, TiVo 500MB
Tv, phone
Posts: 137
|
Re: TV price rises
I have just changed, my package , 30Mbps/tvM & phone.
Just had a email from April increase of £3.70
With broadband doubling from July nothing like a free lunch!
You either put up with it or cancel.
michael
|
|
|
23-02-2012, 13:41
|
#696
|
Guest
Location: Essex
Services: vm broadband tvxl TiVo, v+ sky sports and phone.
Posts: n/a
|
Re: TV price rises
Quote:
Originally Posted by mike24
I have just changed, my package , 30Mbps/tvM & phone.
Just had a email from April increase of £3.70
With broadband doubling from July nothing like a free lunch!
You either put up with it or cancel.
michael
|
Yep pretty much my broadband speed increases from july as well in our area.
|
|
|
24-02-2012, 12:03
|
#697
|
Inactive
Join Date: Nov 2011
Location: Surrey
Age: 49
Services: Virgin Media TiVo, V HD Box, TV XL, Broadband XL, Phone M
Posts: 112
|
Re: TV price rises
Apologies for quoting myself but...
Quote:
Originally Posted by stereohaven
They said I could give notice on the 1st April so am I right in assuming that is across all services rather than just those that have a price increase?
|
...does anyone know the definitive answer to this?
As far as I can tell it is the cost of TV and Broadband that is going up but not line rental, although call costs are increasing I think I read somewhere here.
So can I give notice on all of my services on the 1st April or just the TV & Broadband?
2 reasons why I am keen to know the answer, 1. I need my phone line to get ADSL back from Sky and 2. I've just received a very tempting "return to Sky" offer that I only have a couple of weeks to take advantage of!
|
|
|
24-02-2012, 12:05
|
#698
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: TV price rises
Quote:
Originally Posted by stereohaven
So can I give notice on all of my services on the 1st April or just the TV & Broadband?
|
You'll need to speak to Customer Relations. Some people have managed to do so and some haven't.
Although technically as the line rental hasn't increased then the price change clause doesn't count, as the changes in charges are voluntary usage.
You couldn't, for instance, cancel the TV if the price of the Filmflex movies changed
__________________
I work for Virgin Media but all views are my own.
|
|
|
24-02-2012, 12:08
|
#699
|
Inactive
Join Date: Nov 2011
Location: Surrey
Age: 49
Services: Virgin Media TiVo, V HD Box, TV XL, Broadband XL, Phone M
Posts: 112
|
Re: TV price rises
Quote:
Originally Posted by BenMcr
You'll need to speak to Customer Relations. Some people have managed to do so and some haven't.
|
Thanks for the answer.
When I called to check the price increase and asked specifically if I could cancel everything I was told "Yes", but I know these things can depend on who you speak to on a particular day or what the current directive from on high is.
Luckily I have two lines into the house so worse case scenario I'll have the other one connected for £10 and use that for ADSL instead!
|
|
|
24-02-2012, 13:04
|
#700
|
Inactive
Join Date: Jan 2004
Services: 30MB broadband XL, thats all now after Price rises and F1 for 22.50, so sky tv for me.
Posts: 163
|
Re: TV price rises
You dont have to wait till the 1st April to give notice, as soon as you are notified of price increase u have 30 days, i got my letter on Monday, i had a little think about it and cancelled on Wednesday. You will get the come back to sky letters every month without fail.
|
|
|
24-02-2012, 13:13
|
#701
|
Inactive
Join Date: Nov 2011
Location: Surrey
Age: 49
Services: Virgin Media TiVo, V HD Box, TV XL, Broadband XL, Phone M
Posts: 112
|
Re: TV price rises
Quote:
Originally Posted by daggman
You dont have to wait till the 1st April to give notice, as soon as you are notified of price increase u have 30 days, i got mine letter on Monday, i had a little think about and cancelled on Wednesday.
|
Really? I thought you had to wait until the price increase started? Even better!
Did they let you cancel line rental as well or did you not have it with VM?
Quote:
Originally Posted by daggman
You will get the come back to sky letters every month without fail.
|
I got an offer of half price Sky TV for 12 months this morning, that is half price on everything including Sports & Movies (but excludes the HD pack), 6 months free Broadband Unlimited, a free 1TB box (because I want to add Multiroom) and they are moving my existing Sky+HD box upstairs.
That is Sky World for £26.50 a month for a year!
|
|
|
24-02-2012, 13:14
|
#702
|
Permanently Banned
Join Date: Oct 2011
Location: Radio Cairo, Hampstead, London
Services: 100 MB Broadband, XL Tv, Sky Sports and Movies HD, all other prenium channels, 3 TIVO, 2 V HD
Posts: 2,937
|
Re: TV price rises
Quote:
Originally Posted by stereohaven
Really? I thought you had to wait until the price increase started? Even better!
Did they let you cancel line rental as well or did you not have it with VM?
I got an offer of half price Sky TV for 12 months this morning, that is half price on everything including Sports & Movies (but excludes the HD pack), 6 months free Broadband Unlimited, a free 1TB box (because I want to add Multiroom) and they are moving my existing Sky+HD box upstairs.
That is Sky World for £26.50 a month for a year!
|
Will you accept the offer from Sky?
|
|
|
24-02-2012, 13:31
|
#703
|
Inactive
Join Date: Jan 2004
Services: 30MB broadband XL, thats all now after Price rises and F1 for 22.50, so sky tv for me.
Posts: 163
|
Re: TV price rises
Quote:
Originally Posted by stereohaven
Did they let you cancel line rental as well or did you not have it with VM?
I got an offer of half price Sky TV for 12 months this morning, that is half price on everything including Sports & Movies (but excludes the HD pack), 6 months free Broadband Unlimited, a free 1TB box (because I want to add Multiroom) and they are moving my existing Sky+HD box upstairs.
That is Sky World for £26.50 a month for a year!
|
I cancelled the TV and line, I have been getting them same sky letters since leaving last year, last one expired 16th Feb just received another that expires on 15th March, so Virgin have untill the 14th to make me an offer. Virgin services End 22nd March.
|
|
|
24-02-2012, 13:34
|
#704
|
Inactive
Join Date: Nov 2011
Location: Surrey
Age: 49
Services: Virgin Media TiVo, V HD Box, TV XL, Broadband XL, Phone M
Posts: 112
|
Re: TV price rises
Quote:
Originally Posted by Alan Fry
Will you accept the offer from Sky?
|
Without doubt, although I believe this current "deal" expires on the 15th March which is why I hope i can give notice sooner rather than later but I haven't had my letter yet.
I should point out that the guy at Sky told me everyone who returns to Sky will get offered slightly different things depending on their personal situation. I've only been gone since October, still have the Sky+HD box sitting under the TV and the ADSL router sitting on the shelf, so I'm easy to switch back on as it were.
He said that anyone who left within the last 12 months is treated differently to a new customer and will get an even better deal because usually no installation of extra hardware is needed.
---------- Post added at 13:34 ---------- Previous post was at 13:33 ----------
Quote:
Originally Posted by daggman
I cancelled the TV and line, I have been getting them same sky letters since leaving last year, last one expired 16th Feb just received another that expires on 15th March, so Virgin have untill the 14th to make me an offer. Virgin services End 22nd March.
|
Thank you.
As far as I'm concerned then their is no way they can stop me cancelling all services if they have allowed others to do so.
|
|
|
24-02-2012, 13:58
|
#705
|
cf.mega poster
Join Date: Mar 2010
Posts: 1,871
|
Re: TV price rises
Going up £4.30 a month for me an easy solution to that is to downgrade the TV to M+.
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 07:47.
|