Virgin Advance line rental
22-11-2016, 21:42
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#1
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cf.mega poster
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Virgin Advance line rental
I have paid advance line rental for some years and it expires November this year, Virgin normally send me a reminder emails before it is due to be renewed but this year I have not heard any think. Do Virgin still off advance line rental?
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22-11-2016, 21:51
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#2
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Sad Doig Fan!
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Re: Virgin Advance line rental
AFIK ring them if you have any doubts.
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22-11-2016, 23:22
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#3
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Dr Pepper Addict
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Re: Virgin Advance line rental
I bought it a couple of months ago, so afaik, yes, its still available.
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23-11-2016, 03:40
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#4
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Re: Virgin Advance line rental
Quote:
Originally Posted by Paul M
I bought it a couple of months ago, so afaik, yes, its still available.
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I hate phoning VM as I have a hearing impairment and have difficultly hearing the prompts and even when I finally speak to an agent I advise
them of my hearing impairment and ask them to speak clearly they just ramble on and I cannot under stand them.
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23-11-2016, 09:24
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#5
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Re: Virgin Advance line rental
You are supposed to get reminders, this year however my relatives didn't. You will have to talk to them, or if not get in touch with their team on Twitter and they will try to help you there. Obviously they won't take payment but will probably be able to help in some other way.
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23-11-2016, 09:32
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#6
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Re: Virgin Advance line rental
Quote:
Originally Posted by MarkC1984
You are supposed to get reminders, this year however my relatives didn't. You will have to talk to them, or if not get in touch with their team on Twitter and they will try to help you there. Obviously they won't take payment but will probably be able to help in some other way.
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Thank you, I will bite the bullet and try and contact them.
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23-11-2016, 10:25
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#7
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Re: Virgin Advance line rental
LRS renewal is totally automated via 150.
Go to "change your services", & to the phone section.
If you already have LRS it will offer you a renewal.
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23-11-2016, 10:46
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#8
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Re: Virgin Advance line rental
Quote:
Originally Posted by nodrogd
LRS renewal is totally automated via 150.
Go to "change your services", & to the phone section.
If you already have LRS it will offer you a renewal.
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Its a pity they dont tell you that when you get the renewal notification. However I've now done it and it was quite painless.
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23-11-2016, 12:21
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#9
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Re: Virgin Advance line rental
Quote:
Originally Posted by Ken W
I hate phoning VM as I have a hearing impairment and have difficultly hearing the prompts and even when I finally speak to an agent I advise
them of my hearing impairment and ask them to speak clearly they just ramble on and I cannot under stand them.
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You'd have had a real problem with the one I spoke to who was slurring his words.
Quote:
Originally Posted by nodrogd
LRS renewal is totally automated via 150.
Go to "change your services", & to the phone section.
If you already have LRS it will offer you a renewal.
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Thanks for this tip, never knew this was possible.
A word of warning about paying line rental in advance. It's not refundable in any circumstances as I found out when I decided to cancel due to the price rise.
It's as bad as putting yourself into another contract and having to stay or lose money by not staying
This was never mentioned to me at any point and I was going to challenge this, but they gave me a V6 and a good deal, so I decided to stay.
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23-11-2016, 12:34
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#10
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Sad Doig Fan!
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Re: Virgin Advance line rental
In other words you were bought.
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23-11-2016, 12:38
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#11
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Re: Virgin Advance line rental
Quote:
Originally Posted by pip08456
In other words you were bought.
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Exactly.
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23-11-2016, 12:54
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#12
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Re: Virgin Advance line rental
Quote:
Originally Posted by pip08456
In other words you were bought.
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No different to what Sky , BT and all the others do.
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Last edited by denphone; 23-11-2016 at 12:57.
Reason: Adding extra words.
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23-11-2016, 12:59
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#13
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Re: Virgin Advance line rental
Quote:
Originally Posted by pip08456
In other words you were bought.
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That has always been the case.
---------- Post added at 12:59 ---------- Previous post was at 12:56 ----------
Quote:
Originally Posted by RichardCoulter
You'd have had a real problem with the one I spoke to who was slurring his words. .
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I have just paid it and the lady took my details and sent a confirming email.
Thank you for your help
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23-11-2016, 13:00
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#14
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Sad Doig Fan!
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Re: Virgin Advance line rental
I didn't say I had a problem with it.
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23-11-2016, 14:59
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#15
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Re: Virgin Advance line rental
Everyone here knows you attitude towards Richard, that comment was aimed to be derogotory, and we all know it.
If I were you i'd stop replying to him, or put him on ignore, before you post yourself into more hot water.
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