100M : New Modem

[borrissey]

Another tech visit

Why are they fine when he's here then jump up an hour after he's left? When he comes they might be fine again!

Very annoying!!

[thenry]

hmm... hes got this already in place > http://www.cableforum.co.uk/board/12...ng-page-2.html

[borrissey]

My VM green box.

[img]Download Failed (1)[/img]

---------- Post added at 19:28 ---------- Previous post was at 18:20 ----------

Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 323000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 77 78 79 80
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) -3.64 -4.05 -3.96 -4.67
RxMER
(dB) 33.96 34.21 34.48 34.63
Correctable
Codewords 11966 10173 8018 6797
Uncorrectable
Codewords 729 697 1207 563

Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A N/A
Channel ID 5 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 5120 N/A N/A N/A
Mini-Slot Size 4 N/A N/A N/A
Power Level
(dBmV) 58.21 N/A N/A N/A
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 1 0 0 0
T4 Timeouts 0 0 0 0

My TIVO box signal is now at 57dbmv also.

[borrissey]

Update I got the Head Tech coming at between 12am and 4pm tomorrow.

[General Maximus]

cool, ideally your power levels should be between +/-3. My downstream snr is 38 and upstream 48. I always like to use mine as an example because my connection has always been perfect (shub notwithstanding)

Don't let him go though till you have tested your tv and internet connection and are happy everything is working.

[borrissey]

Originally Posted by General Maximus

cool, ideally your power levels should be between +/-3. My downstream snr is 38 and upstream 48. I always like to use mine as an example because my connection has always been perfect (shub notwithstanding)

Don't let him go though till you have tested your tv and internet connection and are happy everything is working.

The problem is the levels have been fine when other techs left, but then they change they go up and down. On both TV and BB.

Can I make him sit with me and watch TV and play FIFA online for a few hours?

I've been onto head office and I've got a women called tracey over seeing it all and some guy that phoned me today also. He's going to phone me when the Techs here tomorrow and a few hours after he's left.

I really hope it gets sorted, just want to enjoy the services I pay for.

[craigj2k12]

get him to look at the box, its looks nackered, probably filled with water

[borrissey]

Originally Posted by craigj2k12

get him to look at the box, its looks nackered, probably filled with water

Yeah they said they would look at that they know about it, didn't guarantee thye would fit a new box though. Won't they be renewing the green boxes during the double speed roll out?

[craigj2k12]

They were doing a cabinet cleanup operation, but I dont know whether thats still going, and I doubt it would affect a small thing like that, I presume you live in a secluded estate and that cab serves only a few houses?

[borrissey]

No I live in a avenue which is quite long about 40 houses, then streets going of it. They seem to have two of these small green boxes in each street I don't think there's any of them in the avenue I live in though. There's a big main one, on the bottom of the street down from me.

[RB2004]

You may possibly be fed from a pit rather than a cabinet

[craigj2k12]

Originally Posted by RB2004

You may possibly be fed from a pit rather than a cabinet

http://imageshack.us/f/832/img0651vb.jpg/

funny looking pit

[Gadgie]

I knew I was on the right thread when I saw this thread had Five pages!

We are getting V/M TV & phone package hooked up tomorrow, (already have V/M Internet) and I have already been warned about this new Hub by our lad, who got the new one a couple of weeks ago?

He has had nothing but problems with, as has his brother who lives 8 miles away?

I was hoping to get V/M to allow me to keep my current Modem, until they get this new one sorted out? But it seems they wont do that, so I will probably finish up with the same rubbish router that our lads have???

[thenry]

put it into modem mode and link up your own router.

[Gadgie]

Aye! I think that's what our lad was on about, as he told me to make sure they don't take my existing Router away with them.

I will ask him if he can be here when the V/M folk come, as he knows all about this techie stuff, better then I do. Thanks for that tip, much appreciated.