Virgin Media sending me a new superhub i don't need ?
29-02-2012, 18:01
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#1
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cf.geek
Join Date: Nov 2011
Location: United Kingdom
Services: YouFibre | Lebara Sim x 2| Plex
Posts: 883
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Virgin Media sending me a new superhub i don't need ?
way are Virgin Media sending me a new superhub ?
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29-02-2012, 18:44
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#2
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Inactive
Join Date: Aug 2005
Location: Scotland
Age: 42
Services: Virgin Media - XL Plus package with XXL broadband
SKY HD Multiroom
Freeview HD
Freesat HD
Posts: 2,816
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Re: Virgin Media sending me a new superhub i don't need ?
Quote:
Originally Posted by Martin Dee 11
way are Virgin Media sending me a new superhub ?
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best guess your on a package that will be upgraded soon and needs the shub otehrwise no clue
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29-02-2012, 18:46
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#3
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 64
Services: Every Weekend
Posts: 16,754
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Re: Virgin Media sending me a new superhub i don't need ?
Quote:
Originally Posted by Martin Dee 11
way are Virgin Media sending me a new superhub ?
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Have you changed your service, Had a fault, Requested a new one. I mean come on give us a clue
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29-02-2012, 18:47
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#4
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Virgin Media sending me a new superhub i don't need ?
it says "replacement" so are we to assume you have already got one?
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29-02-2012, 19:32
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#5
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Virgin Media sending me a new superhub i don't need ?
I'll take it. Need as many superhubs as I can get my hands on for this upcoming fight to the death vs. the BT Home Hub 3.
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29-02-2012, 20:33
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#6
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cf.mega poster
Join Date: May 2010
Services: Plusnet FTTC,
FoxSat HDR for TV,
Vonage VOIP.
Posts: 2,082
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Re: Virgin Media sending me a new superhub i don't need ?
I'll take it too - the WiFi card inside must the worth £3 on eBay.
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29-02-2012, 20:37
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#7
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a giant headend
Join Date: Jan 2011
Location: Liverpool
Posts: 1,166
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Re: Virgin Media sending me a new superhub i don't need ?
Perhaps you could combined a bunch of superhubs into something capable of actually providing a signal?....naaah, they would all just poop themselves at the interference from each other and reboot.
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29-02-2012, 20:45
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#8
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Virgin Media sending me a new superhub i don't need ?
Quote:
Originally Posted by qasdfdsaq
I'll take it. Need as many superhubs as I can get my hands on for this upcoming fight to the death vs. the BT Home Hub 3.
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seriously, if you want a shub to play around with let me know, I have got 2 brand new ones which I am never going to use. PM me if you want them.
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01-03-2012, 13:40
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#9
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cf.geek
Join Date: Nov 2011
Location: United Kingdom
Services: YouFibre | Lebara Sim x 2| Plex
Posts: 883
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Re: Virgin Media sending me a new superhub i don't need ?
ok will i called Virgin Media and they said it is a newer Hardware Version of the superhub. But i have the latest Hardware Version -2.00 ?
Standard Specification Compliant
EU DOCSIS 3.0
Hardware Version 2.00
Software Version V5.5.2R30
MAC Address
Serial Number
CM Certificate Installed
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01-03-2012, 13:51
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#10
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: Virgin Media sending me a new superhub i don't need ?
is that linked to your complaints about uploads?
turn your SH upside down, look under the stand it'll state which revision youve got...
REV.0'x' ?
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01-03-2012, 13:54
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#11
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cf.geek
Join Date: Nov 2011
Location: United Kingdom
Services: YouFibre | Lebara Sim x 2| Plex
Posts: 883
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Re: Virgin Media sending me a new superhub i don't need ?
REV.03
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01-03-2012, 13:58
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#12
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: Virgin Media sending me a new superhub i don't need ?
i thought that was the latest
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01-03-2012, 14:16
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#13
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,226
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Re: Virgin Media sending me a new superhub i don't need ?
VM arent going to have a record of which superhub revision each customer has, so they will probably just replace everyones to make sure
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01-03-2012, 15:03
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#14
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Inactive
Join Date: Aug 2005
Location: Scotland
Age: 42
Services: Virgin Media - XL Plus package with XXL broadband
SKY HD Multiroom
Freeview HD
Freesat HD
Posts: 2,816
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Re: Virgin Media sending me a new superhub i don't need ?
Quote:
Originally Posted by craigj2k12
VM arent going to have a record of which superhub revision each customer has, so they will probably just replace everyones to make sure
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acutlly if they go into the accoun details and look at the device details i pretyt sure it tells you teh exact modeml and make but it been a logn time since i done it, a current vm techincal support would need to confirm if it does or doesnt
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01-03-2012, 16:18
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#15
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,226
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Re: Virgin Media sending me a new superhub i don't need ?
it will tell them its a superhub but as the agent will click to order the customer one, they will get the next one off the shelf
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