signing for the delivery of a new hub
17-08-2011, 11:20
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#1
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Inactive
Join Date: Aug 2011
Location: FK7 area - Scotland
Posts: 334
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signing for the delivery of a new hub
I never knew I had to sign for the delivery as the call centre never told me.
what is the normal procedure here?
is it sent back or is left with a neighbour or left at the post office for collecting?
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17-08-2011, 11:32
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#2
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Trollsplatter
Cable Forum Team
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 36,925
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Re: signing for the delivery of a new hub
It depends which carrier they use ... you may be able to phone to rearrange delivery, alternatively drive to the depot (if a courier) or local delivery office/post office (if parcel farce).
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17-08-2011, 17:16
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#3
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Inactive
Join Date: Aug 2011
Location: FK7 area - Scotland
Posts: 334
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Re: signing for the delivery of a new hub
Yodel delivered it, they can't deliver it to another address, I'm at work all day and they can only give me a time of between 7am-7pm!
Driving to Edinburgh at 5pm (peak traffic) to get there for 6pm closing!! No Chance!!
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17-08-2011, 20:11
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#4
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cf.geek
Join Date: Jan 2006
Location: Thornaby
Age: 49
Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband
Posts: 791
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Re: signing for the delivery of a new hub
Leave a note on your door saying 'please leave parcel at no.x', I did that when they were bringing me a stb and they left it with my neighbour with no problem, it means less work for them in the end.
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18-08-2011, 13:39
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#5
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Inactive
Join Date: Aug 2011
Location: FK7 area - Scotland
Posts: 334
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Re: signing for the delivery of a new hub
Quote:
Originally Posted by djmagnifique
Leave a note on your door saying 'please leave parcel at no.x', I did that when they were bringing me a stb and they left it with my neighbour with no problem, it means less work for them in the end.
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yeah but they need a signature and I can't go to a neighbour and say "can you stay in for 10 hours until I come home in case they arrive!"
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18-08-2011, 20:03
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#6
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: signing for the delivery of a new hub
I have no idea whether this is possible but what about asking VM to deliver where you work explaining your schedule? You can also ask VM to take down your mobile number and the carrier should text you when its about to be delivered.
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18-08-2011, 20:48
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#7
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: signing for the delivery of a new hub
Even if you didn't have to sign for it, it's hardly gonna fit through your letterbox
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18-08-2011, 21:10
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#8
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
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Posts: 20,915
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Re: signing for the delivery of a new hub
Quote:
Originally Posted by thenry
I have no idea whether this is possible but what about asking VM to deliver where you work explaining your schedule? You can also ask VM to take down your mobile number and the carrier should text you when its about to be delivered.
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All the above can happen, and they should without doubt ask for a mobile number, I do on every call that requires one.
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