22-10-2014, 23:26
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#1
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cf.geek
Join Date: Dec 2007
Location: CF24
Services: M tv
Broadband
150Mb/s.
Superhub 3
V6
Posts: 805
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Slower speeds
In the last 3 days I have only been getting 60Mbps to 96Mbps. I have reset the router and everything else but to no avail. CF24 area code.
I can get by with this speed but am a bit miffed I am not getting what I pay for that's all.
I have an Asus router and the superhub is in modem mode.
Any ideas? Thanks
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23-10-2014, 09:00
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#2
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Inactive
Join Date: Mar 2014
Location: North Wales
Services: Plusnet Phone/BB, Freesat, VM Business BB (Cable)
Posts: 821
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Re: Slower speeds
Are you checking your speeds with an ethernet cable?
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23-10-2014, 09:13
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#3
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cf.geek
Join Date: Dec 2007
Location: CF24
Services: M tv
Broadband
150Mb/s.
Superhub 3
V6
Posts: 805
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Re: Slower speeds
Quote:
Originally Posted by rhyds
Are you checking your speeds with an ethernet cable?
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Yes. wired to the router. At one point last night I got about 100Mbps. But not close to the 150ish I've been getting recently.
There are no service interruptions I'm aware of.
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24-10-2014, 09:36
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#4
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cf.geek
Join Date: Dec 2007
Location: CF24
Services: M tv
Broadband
150Mb/s.
Superhub 3
V6
Posts: 805
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Re: Slower speeds
So here is an update:
I have a Dell PC connected by Gigabit ethernet to an Asus RT-N66. Also connected to the router is a USB Hard drive drive. I had been getting transfer speeds from PC to the HDD of 13MB/s. Which I was satisfied with. I have upgraded the firmware of the router recently and now the network speed is 8MB/s maximum.
I have also noticed that the wired internet speed has gone down from 140Mbps to 80 Mbps.
Is this really down to a firmware upgrade? Or is there something I can change?
Thanks
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24-10-2014, 11:02
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#5
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cf.mega poster
Join Date: Sep 2010
Location: Oxfordshire
Services: TV XL ,TiVo X 2,
200Mb Broadband
XL phone
Posts: 1,158
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Re: Slower speeds
What happens if you roll back to the previous firmware?
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24-10-2014, 11:12
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#6
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cf.geek
Join Date: Dec 2007
Location: CF24
Services: M tv
Broadband
150Mb/s.
Superhub 3
V6
Posts: 805
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Re: Slower speeds
Quote:
Originally Posted by arcimedes
What happens if you roll back to the previous firmware?
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Haven't tried it. The previous firmware I was on is now 18 months old. It desperately needed updating, and took a while. So I'm loathed to now go back, but if that's what it takes then I guess I will have to.
I just wondered if there were any other ideas I could try first.
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24-10-2014, 11:19
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#7
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Slower speeds
If you've updated to the absolute latest firmware, it might be worth doing a factory reset. I would be somewhat surprised if the official ASUS FW had any issues, but I know that between different versions of the merlin fw (based on Asus) he suggested doing a factory reset at certain points due to large underlying changes.
I'd also recommend merlin's fw.
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24-10-2014, 11:21
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#8
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cf.geek
Join Date: Dec 2007
Location: CF24
Services: M tv
Broadband
150Mb/s.
Superhub 3
V6
Posts: 805
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Re: Slower speeds
Quote:
Originally Posted by Kushan
If you've updated to the absolute latest firmware, it might be worth doing a factory reset. I would be somewhat surprised if the official ASUS FW had any issues, but I know that between different versions of the merlin fw (based on Asus) he suggested doing a factory reset at certain points due to large underlying changes.
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Yeah I'm on merlin, and have done a factory reset, but will try again.
cheers
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24-10-2014, 11:26
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#9
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Slower speeds
What version of merlin are you on?
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24-10-2014, 11:31
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#10
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cf.geek
Join Date: Dec 2007
Location: CF24
Services: M tv
Broadband
150Mb/s.
Superhub 3
V6
Posts: 805
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Re: Slower speeds
Quote:
Originally Posted by Kushan
What version of merlin are you on?
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376.45
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24-10-2014, 11:41
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#11
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Slower speeds
Check in the settings that hardware acceleration is enabled.
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24-10-2014, 11:52
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#12
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cf.geek
Join Date: Dec 2007
Location: CF24
Services: M tv
Broadband
150Mb/s.
Superhub 3
V6
Posts: 805
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Re: Slower speeds
Quote:
Originally Posted by Kushan
Check in the settings that hardware acceleration is enabled.
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Which settings? I've not seen that option before? Is that in Tools or something?
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24-10-2014, 12:03
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#13
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Slower speeds
Yeah under Tools -> Sysinfo you'll see if it's enabled or not. It gets disabled if you enable certain options:
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24-10-2014, 12:10
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#14
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cf.geek
Join Date: Dec 2007
Location: CF24
Services: M tv
Broadband
150Mb/s.
Superhub 3
V6
Posts: 805
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Re: Slower speeds
Will check
thanks
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24-10-2014, 17:06
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#15
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cf.geek
Join Date: Dec 2007
Location: CF24
Services: M tv
Broadband
150Mb/s.
Superhub 3
V6
Posts: 805
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Re: Slower speeds
Yeah it's enabled. Any other things I can try before I change firmware?
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