TiVo TiVo Multiroom Streaming Problem

heavyside · 31-07-2016, 06:39

I have my two TiVo boxes networked together so that I can watch programmes recorded on one on the other and vice versa. At least that's how it should work in theory but repeatedly I have been having a problem. Midway through watching a recording it stops and I get the message 'Network too slow'.

I am using a cat 5 wired connection via a superhub 2 and have checked that my plugs are properly connected. I can't find any explanation on the Virgin Media multiroom streaming troubleshooting pages. Can anyone offer any help?

arcimedes · 31-07-2016, 06:57

Yes I have noticed this. Before the VM homeplug trial I used A TP-link games adapter and streamed over wi-fi. This seemed the only way to get a good connection. Then the homeplugs seemed to work (at least during the trial) but then went back to dropping the connection so back onto the TP-Link.

The only thing I havent tried is using an ethernet cable from the tivo to the router. (havent got a long enough one for a test.)

heavyside · 31-07-2016, 09:03

Quote:

Originally Posted by arcimedes

Yes I have noticed this. Before the VM homeplug trial I used A TP-link games adapter and streamed over wi-fi. This seemed the only way to get a good connection. Then the homeplugs seemed to work (at least during the trial) but then went back to dropping the connection so back onto the TP-Link.

The only thing I havent tried is using an ethernet cable from the tivo to the router. (havent got a long enough one for a test.)

I tried homeplugs but even though my home wiring was fairly new and in good condition I kept getting this problem. I switched to a 15 metre cat 5 wired solution for this reason. I would have thought a wired connection would be the most reliable. My internet connection through the superhub 2 seems rock solid - so why this 'Network too slow' problem?

arcimedes · 31-07-2016, 09:30

The only difference I see between what you do is that you use the Superhub and I use a Asus router and run the Superhub in modem mode.

Do you have Cisco or Samsung Tivos? I have Samsung. A 1TB and a 500GB one. I have a thought that I could drop an ethernet cable out of the window to connect it to the downstaris one and see what happens.

muppetman11 · 31-07-2016, 10:28

It's strange to have issues when wired , I don't have a TiVo so can't comment on multiroom streaming with it.

Connectivity with wifi and homeplugs will always result in connection issues for some. I have my Sky Q Mini connected to my Sky Q hub with wifi using the mesh and it's been pretty problem free even more so since the latest firmware update.

Could it be a problem since the latest update if you have received it ?

heavyside · 31-07-2016, 11:28

Quote:

Originally Posted by arcimedes

The only difference I see between what you do is that you use the Superhub and I use a Asus router and run the Superhub in modem mode.

Do you have Cisco or Samsung Tivos? I have Samsung. A 1TB and a 500GB one. I have a thought that I could drop an ethernet cable out of the window to connect it to the downstaris one and see what happens.

I have two 1TB Cisco TiVos. Everything else apart from the multiroom streaming is working normally. In fact I was watching a recorded Sky Cinema HD film yesterday evening and the quality seemed very good - until I got the 'Network too slow' message and the recording stopped. This happened three times during a 2 hour film.

---------- Post added at 11:28 ---------- Previous post was at 11:27 ----------

Quote:

Originally Posted by muppetman11

It's strange to have issues when wired , I don't have a TiVo so can't comment on multiroom streaming with it.

Connectivity with wifi and homeplugs will always result in connection issues for some. I have my Sky Q Mini connected to my Sky Q hub with wifi using the mesh and it's been pretty problem free even more so since the latest firmware update.

Could it be a problem since the latest update if you have received it ?

The problem has me baffled. I would not have expected this kind of thing with a wired connection. I have not received the update yet.

arcimedes · 31-07-2016, 11:30

Quote:

Originally Posted by muppetman11

Could it be a problem since the latest update if you have received it ?

It might be a clash between as I did appear to some problems when the Tivos were on different updates.

I suspect that using the superhub doesnt help. I left an ethernet test between thwe tivos running while I went shopping ( found a long ethernet cable that I didnt know I had) and there were no problems. However I have the superhub in modem mode.

and am using an Asus router running merlin firmware

spiderplant · 31-07-2016, 16:03

You can run an Ethernet between two TiVos directly without going via hub/switch/whatever. It would be a good thing to try to rule out your SuperHub.

heavyside · 31-07-2016, 16:45

Quote:

Originally Posted by spiderplant

You can run an Ethernet between two TiVos directly without going via hub/switch/whatever. It would be a good thing to try to rule out your SuperHub.

That's something that hadn't occurred to me. Thanks, I'll give it a try this evening.

heavyside · 01-08-2016, 07:50

Quote:

Originally Posted by spiderplant

You can run an Ethernet between two TiVos directly without going via hub/switch/whatever. It would be a good thing to try to rule out your SuperHub.

I tried this but got the message 'Network Problem - Unable to Find TiVo' (or words to that effect). I plugged the ethernet cable back into the superhub2 and it all appeared OK. I have yet to see if the original problem persists as I did not watch any streamed recordings yesterday evening. Any other ideas?

spiderplant · 01-08-2016, 09:21

Quote:

Originally Posted by heavyside

I tried this but got the message 'Network Problem - Unable to Find TiVo' (or words to that effect). I plugged the ethernet cable back into the superhub2 and it all appeared OK. I have yet to see if the original problem persists as I did not watch any streamed recordings yesterday evening. Any other ideas?

Hmm... maybe you have to reboot the TiVos after changing to a direct connection?

heavyside · 01-08-2016, 12:22

Quote:

Originally Posted by spiderplant

Hmm... maybe you have to reboot the TiVos after changing to a direct connection?

A reboot did the trick. The other TiVo is now visible. I will try and view a recording this evening to see if I still get the interruption and 'Network too slow' notice.

mcgillca · 01-08-2016, 14:14

I have the same problem, both of mine are connected via a gigabit switch through Cat 5e cables.

Its very irritating, since on restarting, the recording starts off from the beginning again (or wherever you last started it).

I can only assume that the buffer used for multi-room streaming is very small.

Colin

heavyside · 03-08-2016, 07:35

A direct TiVo to TiVo connection via a cat 5e cable is not the answer. I was watching a recording yesterday evening streamed from my second TiVo and it was interrupted by the familiar and unwelcome 'Network too slow' message. Pressing OK took me back to the start of the recording and I had to fast-forward to the point where I was interrupted. The fault must lie with the TiVo and its networking ability (or lack of). Everything else seems to be working normally.

This is a really annoying problem especially with the Olympic games upon us when, not being a sports fan, I plan to be watching a lot of recorded material. Has no one got a solution for it?

spiderplant · 03-08-2016, 13:16

Quote:

Originally Posted by heavyside

A direct TiVo to TiVo connection via a cat 5e cable is not the answer. I was watching a recording yesterday evening streamed from my second TiVo and it was interrupted by the familiar and unwelcome 'Network too slow' message.

Ok, it's good to rule these things out.

Sounds like the sending TiVo isn't supplying data fast enough. Try a "Clear Thumb ratings & Suggestions" on it. (if you haven't already)