14-09-2016, 17:41
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#31
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Are we back to normal?
Quote:
Originally Posted by seedybob
Its only 30 secs to do that, rebooting the box takes about 3 years.
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Yes, but after a few days wont you be back to square 1?
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14-09-2016, 21:17
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#32
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Media Watcher
Join Date: Feb 2006
Location: Essex
Services: Sky, Cable & Freeview
Posts: 2,408
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Re: Are we back to normal?
Quote:
Originally Posted by seedybob
Was just on the phone to customer services considering cancelling following the price rise. The guy on the line said to
Press HOME
Press Thumbs Down
Press Thumbs Up
Press Play x twice
your screen goes blank for about 30 seconds then there is an improvement in the speed. Seems marginally better when I tried it. Was told the new V6 box is due in November not that we trust their reliability of information.
Oh and I saved around £23 per month by threatening to quit.  |
That's made my box more responsive, at least for now. Thanks!
So all the talk about the problem lies with the hardware is nonsense, its the software. Perhaps VM/Liberty should hire people who actually know how to write code.
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14-09-2016, 21:29
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#33
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cf.mega poster
Join Date: Jan 2008
Posts: 10,063
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Re: Are we back to normal?
Quote:
Originally Posted by seedybob
Was just on the phone to customer services considering cancelling following the price rise. The guy on the line said to
Press HOME
Press Thumbs Down
Press Thumbs Up
Press Play x twice
your screen goes blank for about 30 seconds then there is an improvement in the speed. Seems marginally better when I tried it. Was told the new V6 box is due in November not that we trust their reliability of information.
Oh and I saved around £23 per month by threatening to quit. |
I'm sure (happy to be corrected) that SP said that this wouldn't do any good and that it's a myth that goes round the call centres from time to time.
---------- Post added at 21:29 ---------- Previous post was at 21:29 ----------
Quote:
Originally Posted by Horizon
That's made my box more responsive, at least for now. Thanks!
So all the talk about the problem lies with the hardware is nonsense, its the software. Perhaps VM/Liberty should hire people who actually know how to write code.
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I'll give it a go too if it's improved your box 
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14-09-2016, 21:42
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#34
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cf.mega poster
Join Date: Dec 2013
Posts: 14,231
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Re: Are we back to normal?
Quote:
Originally Posted by Horizon
Perhaps VM/Liberty should hire people who actually know how to write code.
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Isn't the software written by Tivo and VM have plans to evolve onto the Horizon platform anyway, albeit later than sooner.
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14-09-2016, 21:53
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#35
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Inactive
Join Date: Sep 2012
Location: Scotland
Age: 42
Posts: 308
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Re: Are we back to normal?
Quote:
Originally Posted by Horizon
That's made my box more responsive, at least for now. Thanks!
So all the talk about the problem lies with the hardware is nonsense, its the software. Perhaps VM/Liberty should hire people who actually know how to write code.
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Oh it's the software for sure. For the record that sequence is a restart of the UI used to be what was suggested when the red ring wouldn't go away. Seems to be the go to "solution" after turning off suggestions.
---------- Post added at 21:53 ---------- Previous post was at 21:51 ----------
Quote:
Originally Posted by 1andrew1
Isn't the software written by Tivo and VM have plans to evolve onto the Horizon platform anyway, albeit later than sooner.
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It's written by TiVo....they seemed to be directly in charge of the last beta trial also.
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15-09-2016, 08:20
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#36
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cf.mega poster
Join Date: Jun 2003
Posts: 8,901
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Re: Are we back to normal?
Quote:
Originally Posted by RichardCoulter
I'm sure (happy to be corrected) that SP said that this wouldn't do any good and that it's a myth that goes round the call centres from time to time.
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It may temporarily make the box faster, but I don't recommend it as it's only resetting half of the software. Do a reboot instead to ensure it is all in a consistent state.
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15-09-2016, 15:57
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#37
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cf.mega poster
Join Date: Jan 2008
Posts: 10,063
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Re: Are we back to normal?
Quote:
Originally Posted by spiderplant
It may temporarily make the box faster, but I don't recommend it as it's only resetting half of the software. Do a reboot instead to ensure it is all in a consistent state.
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Cheers, I won't do it then
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03-10-2016, 15:28
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#38
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,277
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Re: Are we back to normal?
Re your title . Yes we are its RUBBISH !!!!!
__________________
No point in being pessimistic. You know it won`t work.
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03-10-2016, 15:40
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#39
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cf.mega poster
Join Date: Jan 2008
Posts: 10,063
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Re: Are we back to normal?
I agree, yesterday afternoon was beyond a joke for me.
Excessive delays are one thing, but not being able to access My Shows, set recordings or view the EPG is another.
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