50M : Ping/jitter

[Rexz]

Ok so I have had 50mbit for a few months now and am happy to say I pretty much get 50mbit all times of the day unless of course im being traffic shaped. The only thing I have to moan about are the pings. Once upon a time I used to have a pretty steady 8-14ms ping to bbc.co.uk. Over the last 2-3 years it has just got worse and now it can jump around anywhere between 15 and 60 (sometimes hitting above 200ms in succession, but I'm putting that down to the superhub). So I thought I would paste my connection details in the hope that someone might be able to see if its an issue with my signal or config. Sorry for the layout but it wouldn't paste in the tables.

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 299000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+

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Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 33 55616000 Kbits/sec 299000000 Hz -4.7 dBmV 34.9 dB Hybrid
Locked QAM256 34 55616000 Kbits/sec 307000000 Hz -4.9 dBmV 34.0 dB Hybrid
Locked QAM256 35 55616000 Kbits/sec 315000000 Hz -4.9 dBmV 34.9 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown

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Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 4 20480 Kbits/sec 35800000 Hz 45.9 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV


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Primary Downstream Service Flow
Downstream(0)
SFID 4150
Max Traffic Rate 53000000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps

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Primary Upstream Service Flow
Upstream(0)
SFID 4149
Max Traffic Rate 5140000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort

[Efour]

it all looks fine...

Ping and jitter is crap on VM now yes i agree. Too much emphasis on bandwidth and none on prioritising gaming data. It can be terrible in the "Busy" areas i reularly have pings of 70ms with 70ms of jitter... its up and down like a yoyo.. then add the packet loss..

Nevermind!! Another Tech visit on Wednesday.... why ? he wont be able to do a thing...