300M : 300 Mb now connected.

[roughbeast]

Originally Posted by BenMcr

I'm pretty sure that shouldn't have happened.

HomeWorks is a paid package and F-Secure is part of that subscription payment. So whether you've had it the inclusive year or not, if you pay for HomeWorks (with or without 300Mb) you should get the F-Secure element.

Sadly it did happen. Only perseverance on my part helped me win the point in the end.

Reading the Homeworks page now, there is absolutely no indication that those already subscribing to F-secure will NOT get a further free year. CS did acknowledge that the information was misleading.

I am now wondering about approaching the ombudsman after going through due process of course.


http://store.virginmedia.com/discove...homeworks.html

[jcm193]

Originally Posted by roughbeast

Sadly it did happen. Only perseverance on my part helped me win the point in the end.

Reading the Homeworks page now, there is absolutely no indication that those already subscribing to F-secure will NOT get a further free year. CS did acknowledge that the information was misleading.

I am now wondering about approaching the ombudsman after going through due process of course.

http://www.cableforum.co.uk/board/ne...ply&p=35850370

Also when i log into my virginmedia it says that homeworks is £13.99 for 2 years and then £19.99 after i could not get it for less than £20 a month ive even been quoted £28 a month previously.

[Grimpy]

If it's only £9.99 extra per month I may take it out for 3 months to try it out.

[img][/img]

[roughbeast]

Originally Posted by Grimpy

If it's only £9.99 extra per month I may take it out for 3 months to try it out.

£9.99 is just for Homeworks. If you want 300Mb there's more to pay, i.e your £13.99 then, after a year, the £19.99. I'm still happy with it because I get 20Mb up!!

[ethan103]

I wanted this too but my area doesn't support it at the moment when I called

[roughbeast]

Originally Posted by ethan103

I wanted this too but my area doesn't support it at the moment when I called

Neither did mine until a few weeks ago. Hopefully you won't have to wait long.

Annoyingly, VM didn't notify me. I only discovered we had been enabled by typing in my postcode and clicking on a different house number than mine.

[Ignitionnet]

My area should be enabled this summer, however I do not think I will be taking Homeworks+ given I will be keeping FTTC in addition.

Upcoming products also make me reluctant to contract in to Homeworks+. Unnecessarily large outlay for relatively little benefit.

[roughbeast]

Originally Posted by Ignitionnet

My area should be enabled this summer, however I do not think I will be taking Homeworks+ given I will be keeping FTTC in addition.

Upcoming products also make me reluctant to contract in to Homeworks+. Unnecessarily large outlay for relatively little benefit.

In your case that makes sense. You must already have at least 20Mb upstream.

[Ignitionnet]

I'm going to hang back for the product they release to compete with BT's G.fast rollout starting later in the year.

[Daveoc64]

Originally Posted by Ignitionnet

Upcoming products also make me reluctant to contract in to Homeworks+.

Isn't the minimum commitment 3 months?

That doesn't sound like too much of a risk

[Kushan]

Originally Posted by Ignitionnet

I'm going to hang back for the product they release to compete with BT's G.fast rollout starting later in the year.

So they're releasing a product alongside their DOCSIS 3.1 modem, not just the modem first?

[Ignitionnet]

Said future product will be DOCSIS 3.0. There is no need to deploy DOCSIS 3.1 for it.

This is DOCSIS 3.0 for example.

VM Ireland sell 360/36 on 3.0, too.

[Kushan]

Yeah, with 16 channels I can see them pushing 500Mbit, I wouldn't imagine they'd want to push a whole lot more than that though.

[Ignitionnet]

Areas will be on more than 16 by year end.

[Kushan]

Neat. The SH3 can do 24 Downstream, can't it?