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Old 09-10-2014, 14:44   #4546
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Someone has brought up the issue over on the community forum though there has been no official response as yet.

http://community.virginmedia.com/t5/...2508241#M12491
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Old 09-10-2014, 16:08   #4547
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Re: Think Broadband Ping Monitor Results (POST YOURS)


Snap

---------- Post added at 16:08 ---------- Previous post was at 16:08 ----------

No explanation from VM yet ???
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Old 09-10-2014, 16:09   #4548
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Just phoned them up. Got a clueless tech who basically called everyone liars.
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Old 09-10-2014, 16:12   #4549
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Same graph here but no speed issue to speedtest.net.
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Old 09-10-2014, 16:14   #4550
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Re: Think Broadband Ping Monitor Results (POST YOURS)
speedtest.net will not be affected if the one you testing with doesnt go through telehouse/ linx.
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Old 09-10-2014, 16:20   #4551
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Re: Think Broadband Ping Monitor Results (POST YOURS)
paultechy on the community forum posted the following link but I can't understand what it shows me. My local area, Baguley shows some big spikes but nothing seems to mirror the bumps. OK OK I don't know what I am talking about so best ignore me.

Quote:
you could check eg -> http://ukinternetreport.co.uk/cmts/ for a results on the CMTS virginmedia use.
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Old 09-10-2014, 16:23   #4552
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by mikep View Post
speedtest.net will not be affected if the one you testing with doesnt go through telehouse/ linx.
I'm not having any speed issues with servers through telehouse/linx, but having the bad latency issue.

Quote:
Originally Posted by joglynne View Post
paultechy on the community forum posted the following link but I can't understand what it shows me. My local area, Baguley shows some big spikes but nothing seems to mirror the bumps. OK OK I don't know what I am talking about so best ignore me.
Yeah - None of the 11 Portsmouth CMTS's are showing high latency. I suspect the pinging server peers with Virgin via a different edge router and isn't showing the latency issue some of us are having.
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Old 09-10-2014, 16:25   #4553
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Re: Think Broadband Ping Monitor Results (POST YOURS)
So my CMTS Looks good - http://ukinternetreport.co.uk/cmts/d...own=Uddingston

And my speed tests look good too - http://www.speedtest.net/my-result/3819941005
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Old 09-10-2014, 16:28   #4554
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Re: Think Broadband Ping Monitor Results (POST YOURS)


Same here in Hemel - plus connection lost around 11 this morning too.
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Old 09-10-2014, 16:30   #4555
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by chris6273 View Post
I'm not having any speed issues with servers through telehouse/linx, but having the bad latency issue. Yeah - None of the 11 Portsmouth CMTS's are showing high latency. I suspect the pinging server peers with Virgin via a different edge router and isn't showing the latency issue some of us are having.
Try http://www.speedtest.bbmax.co.uk/ and let me know what you get?
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Old 09-10-2014, 16:35   #4556
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by mikep View Post
Try http://www.speedtest.bbmax.co.uk/ and let me know what you get?
I get this

http://www.speedtest.bbmax.co.uk/res...817&v=23131408
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Old 09-10-2014, 16:37   #4557
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by mikep View Post
Try http://www.speedtest.bbmax.co.uk/ and let me know what you get?
http://www.speedtest.bbmax.co.uk/res...999&v=23131444

Very peculiar - The tests I did earlier to Paris and New York must not go through Telehouse...
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Old 09-10-2014, 17:13   #4558
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Re: Think Broadband Ping Monitor Results (POST YOURS)
what is interesting is that two endpoints serviced by the *same* CMTS (sotn13) are different: one affected and one not:





What is interesting is the routing to the same CMTS. Here's the first "good" endpoint:

Quote:
Hop ICMP UDP TCP IP Hostname Country Time
1 0.97 * 0.82 74.115.12.2 NA US Unix: 10:27:00
2 0.82 * 0.72 207.207.44.81 207-207-44-81.fwd.datafoundry.com. US Unix: 10:27:00
3 0.88 * 0.82 209.99.121.2 po2.gw2.aus.datafoundry.net. US unknown: 10:27:06
4 0.94 * 0.87 209.99.121.3 po2.gw1.aus.datafoundry.net. US unknown: 10:27:12
5 74.82 * 74.74 209.99.122.61 v12.gw1.pod1.tx1.datafoundry.net. US Unix: 10:27:12
6 77.63 * 77.57 209.99.14.106 po10.gw2.pod1.tx1.datafoundry.net. US Unix: 10:27:13
7 79.46 * 79.41 62.115.11.165 dls-bb1-link.telia.net. EU Linux: 10:27:13
8 89.95 * 89.97 62.115.140.246 dls-bb1-link.telia.net. EU Linux: 10:27:13
9 51.43 * 39.51 62.115.137.50 nyk-bb2-link.telia.net. EU Linux: 10:27:14
10 123.43 * 120.09 213.248.65.93 ldn-bb2-link.telia.net. EU Linux: 10:27:15
11 122.33 * 117.30 62.115.138.157 ldn-b7-link.telia.net. EU Linux: 10:27:15
12 188.94 * 188.78 213.248.93.70 virgin-ic-136240-ldn-b2.c.telia.net. EU Linux: 10:27:16
13 176.81 * 126.65 212.43.163.197 leed-bb-1b-ae2-0.network.virginmedia.net. GB unknown: 10:27:23
14 120.25 * 116.65 62.254.42.121 leed-bb-2a-ae2-0.network.virginmedia.net. GB Linux: 10:27:24
15 156.74 * 156.52 62.254.42.54 nrth-bb-2b-ae0-0.network.virginmedia.net. GB Linux: 10:27:25
16 128.94 * 125.87 62.254.42.214 nrth-bb-2a-ae8-0.network.virginmedia.net. GB Linux: 10:27:26
17 129.08 * 125.55 62.254.42.70 popl-bb-2a-ae0-0.network.virginmedia.net. GB Linux: 10:27:27
18 136.42 * 132.93 62.254.42.94 popl-bb-1c-ae0-0.network.virginmedia.net. GB Linux: 10:27:27
19 171.85 * 129.19 62.253.175.29 sotn-core-2a-ae0-0.network.virginmedia.net. GB Linux: 10:27:28
20 133.27 * 129.79 62.255.45.14 sotn-cmts-13-gigaether-72.network.virginmedia.net. GB Linux: 10:27:29
and the second "bad" one:

Quote:
Hop ICMP UDP TCP IP Hostname Country Time
1 1.65 * 1.49 74.115.12.2 NA US Unix: 11:12:07
2 1.15 * 1.02 207.207.44.81 207-207-44-81.fwd.datafoundry.com. US Unix: 11:12:07
3 1.24 * 1.17 209.99.121.2 po2.gw2.aus.datafoundry.net. US unknown: 11:12:13
4 1.07 * 0.96 209.99.121.3 po2.gw1.aus.datafoundry.net. US unknown: 11:12:19
5 1.27 * 1.21 209.99.122.61 v12.gw1.pod1.tx1.datafoundry.net. US Unix: 11:12:19
6 8.88 * 8.82 209.99.14.106 po10.gw2.pod1.tx1.datafoundry.net. US Unix: 11:12:19
7 12.39 * 12.32 62.115.11.165 dls-bb1-link.telia.net. EU Linux: 11:12:19
8 11.90 * 11.98 62.115.140.240 dls-bb1-link.telia.net. EU Linux: 11:12:20
9 56.73 * 45.28 213.155.137.50 nyk-bb1-link.telia.net. EU Linux: 11:12:20
10 122.55 * 117.10 213.248.65.89 ldn-bb1-link.telia.net. EU Linux: 11:12:21
11 130.35 * 125.80 80.91.248.216 ldn-b5-link.telia.net. EU Linux: 11:12:21
12 261.77 * 257.79 213.248.70.30 virginmedia-ic-126355-ldn-b4.c.telia.net. EU Linux: 11:12:22
13 230.96 * 226.28 62.253.174.17 nrth-bb-1b-ae7-0.network.virginmedia.net. GB unknown: 11:12:22
14 217.60 * 216.35 62.254.42.129 nrth-bb-2a-ae2-0.network.virginmedia.net. GB unknown: 11:12:23
15 271.76 * 225.42 62.254.42.70 popl-bb-2a-ae0-0.network.virginmedia.net. GB unknown: 11:12:23
16 217.27 * 214.27 62.254.42.94 popl-bb-1c-ae0-0.network.virginmedia.net. GB unknown: 11:12:24
17 220.70 * 218.28 62.253.175.29 sotn-core-2a-ae0-0.network.virginmedia.net. GB Linux: 11:12:25
18 222.64 * 216.71 62.255.45.14 sotn-cmts-13-gigaether-72.network.virginmedia.net. GB unknown: 11:12:25
The interesting stuff happens around hop 12+ ... they take different network routes
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Old 09-10-2014, 17:29   #4559
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by chris6273 View Post
I suspect the pinging server peers with Virgin via a different edge router and isn't showing the latency issue some of us are having.
Indeed.

---------- Post added at 17:29 ---------- Previous post was at 17:28 ----------

Quote:
Originally Posted by ianch99 View Post
What is interesting is the routing to the same CMTS. Here's the first "good" endpoint: and the second "bad" one: The interesting stuff happens around hop 12+ ... they take different network routes
Not entirely unusual. They're already taking different routes by hop 9. Variability can come down to random load balancing, or the fact that routing is done by destination IP range not destination physical location.
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Old 09-10-2014, 17:32   #4560
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Re: Think Broadband Ping Monitor Results (POST YOURS)
It has been raised as a fault now I spoke to some one in 2nd line.
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