50M : Think Broadband Ping Monitor Results (POST YOURS)

[thenry]

CEOs office mate.

the bumps back but im not on a computer to tracert via cmd.

[GrimUpNorth]

Bumpety bump bump bump bump bumpety bump. Here we go again!

Cheers

Grim

[roughbeast]

Originally Posted by GrimUpNorth

Bumpety bump bump bump bump bumpety bump. Here we go again!

Cheers

Grim

Here too. Coventry.


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[alwaysabear]

Got it in Essex tonight as well.

It's not the bump that's the main issue, for me anyway. The major problem is this consistent awful service:



Why can VM not give an explanation as to why this is happening?

[craigj2k12]

Originally Posted by jempalmer

Why can VM not give an explanation as to why this is happening?

Mark_Wilkin on VM forum

Started off with:

10-10-2012 Link

Hi I've spoken to the Networks team about this and it appears Cogent made some changes around the 23rd of September that are adversely affecting Virgin Media users. We're making some changes to our peering links with Cogent over the next few days, could you monitor your connection and tell us if things improve?

Thanks

then

15-10-2012 Link

F002199132 - Hi we've identified an issue with our peering links to a company called Atrato who we publically peer with in Amsterdam and London. They were pushing abnormal amounts of traffic through our public peering links at LINX, overloading them. So we've shut down both of our peering links to Atrato at LINX which should resolve this issue. Meanwhile we're going to continue to investigate the root cause of this problem. Could you please continue to give us feedback on this so we can be sure the issue is resolved.

Thanks

then

25-10-2012 Link

Hi it looks like we've swapped an issue with Cogent for an issue with Telia. I'm chasing the network team to get them to get in touch with Telia but in the mean time can you all post a Traceroute, Pathping and WinMTR traces (instructions here) if you're having issues. Having a bunch of recent evidence to pass along to Telia will hopefully help push this along.

Thanks

then

26-10-2012 Link

And some even better news, we've completed some work today that's allowed us to re-open the peering link with Cogent so that should now not be overloaded. Could you check tonight and over the weekend and tell us if things have improved.

Thanks

[Qtx]

Originally Posted by craigj2k12

Mark_Wilkin on VM forum

He's a VM PR guy. Seems to be his only job

Shows that its all BS and blaming other companies though. At the same time VM take a month+ to fix a problem that they should have jumped on and resolved within 48 hours...same old story.

VM seems to be breaking at the seams lately. More so than usual.

So, to which of the two weekends between Mark's 26th October post and now was he referring? The service is still not as it should be. Perhaps I shouldn't have asked "Why can VM not give an explanation as to why this is happening?", but instead "why have they not yet fixed it?"

[craigj2k12]

Don't shoot the messenger

Originally Posted by craigj2k12

Don't shoot the messenger

Not having a go at you Craig, truly. Just waiting for our contract to expire. I've just about had enough of the endless issues and lack of resolutions.

I mean, honestly, look at those TBB graphs

[Qtx]

Originally Posted by craigj2k12

Don't shoot the messenger

If you have had any personal dealings with him, you will know he deserves to be tortured slowly and not allowed a quick death

Edit: Sleep deprivation is to blame for my misunderstanding xD

[craigj2k12]

Originally Posted by jempalmer

Not having a go at you Craig, truly. Just waiting for our contract to expire. I've just about had enough of the endless issues and lack of resolutions.

I mean, honestly, look at those TBB graphs

I look at those TBB graphs regularly, and its not very pretty, even without the peering issues.

Trust me, I know what its like going from VM to FTTC, its a major difference

---------- Post added at 00:00 ---------- Previous post was at 00:00 ----------

Originally Posted by Qtx

If you have had any personal dealings with him, you will know he deserves to be tortured slowly and not allowed a quick death

Edit: Sleep deprivation is to blame for my misunderstanding xD

He ain't that bad

[thenry]

Craig, Jems not asking for an explanation for the widespread peering bumps but rather the periods where his connection degrades due to usage or a fault other than the peering issue.

Jem you can get out of contract now with that sort of issue.

[qasdfdsaq]

I hit the turbo/half ping button.

Originally Posted by qasdfdsaq

I hit the turbo/half ping button.

If we didn't like you qas we might be tempted to dislike you .