SD TV price rises - Page 102

Dave42 · 03-12-2012, 19:33

Quote:

Originally Posted by denphone

They can't explain it because even Einstein would have trouble working VM prices out.

so true there Den

neilo · 03-12-2012, 20:49

Still waiting for a price rise letter or email mail here in sunny Bristol. I'm currently paying Â£50.15 not including the Sky Sports channels, anyone want to take a guess at what it might be going up to?

The closest person to the actual amount, without going over, will go through to play in the Showcase Showdown.

sniper007 · 03-12-2012, 21:50

Absolutely disgusted with VM about this. How many times do they think they can get away with this? They will price themselves out of the market. I'm really sad that this could be the start of the end for Virgin. I'm not being dramatic here, I genuinely don't believe customers can keep taking these price rises and this could be the start of a downward spiral over the next year or two where sky takes over and becomes a monopoly. The problem there is that lack of competition is bad for consumers, and then sky can just dictate pricing as they please.

My prices will rise again Â£4.50. I already pay Â£70 a month. I am on a retentions deal in contract from August to August though, so why can they rise my price in February? Is it a mistake and they in fact cannot? Thinking they can do this as small print will say they can alter pricing at any time.
I spend enough time on the phone as it is making sure my bill is not over charged each month, and now with this it's just going to be murder having to phone again as it will muck up my discounts.

Just becoming ridiculous. The thing that annoys me most, is everytime they do this and then I phone to reduce something, I always get the same old **** from the VM reps saying something like "oh sir, you are on such a good deal, if you reduce anything it will actually end up costing you more so you are best to stay as you are and pay the extra price rise". *("&$!($!() off virgin.

I spend nearly a ton per month on VM services and have suffered price rises so many times now in the last couple of years. It's just become a joke. They rise prices now right when BT vision is taking off and sky are adding new stuff and owning in terms of sports and F1 and and and.... talk about asking it to go belly up.

passingbat · 03-12-2012, 22:04

Quote:

Originally Posted by denphone

They can't explain it because even Einstein would have trouble working VM prices out.

Looking at the prices that Jobbie8 posted, it appears that they have a dart board with different prices on, and they throw a dart for each customer, and where it lands, determines the price increase. I suppose it makes the office a more fun place to be. That could be why it's taking so long to get all the letters out?

jobbie8 · 03-12-2012, 22:23

Quote:

Originally Posted by passingbat

Looking at the prices that Jobbie8 posted, it appears that they have a dart board with different prices on, and they throw a dart for each customer, and where it lands, determines the price increase. I suppose it makes the office a more fun place to be. That could be why it's taking so long to get all the letters out?

I have rang to confirm my increase of Â£2.59, I was told Â£1.09 for landline and Â£1.50 for XL TV.

Im puzzled for my son and sisters increases though?

nicko · 03-12-2012, 23:01

I've just had my email Â£4.09 increase for Premier collection + Tivo upgrade to inclusive 2nd box.

This seems straight forward Premier collection increase Â£3 ( as per website) and Â£1.09 line rental.

joglynne · 03-12-2012, 23:23

Quote:

Originally Posted by nicko

I've just had my email Â£4.09 increase for Premier collection + Tivo upgrade to inclusive 2nd box.

This seems straight forward Premier collection increase Â£3 ( as per website) and Â£1.09 line rental.

I have also received an email confirming that I will have a Â£4.09 increase for the Premier Collection (inc Tivo & V HD box.)

Looks like VM are at least being consistent with us nicko.

nicko · 03-12-2012, 23:53

Quote:

Originally Posted by joglynne

I have also received an email confirming that I will have a Â£4.09 increase for the Premier Collection (inc Tivo & V HD box.)

Looks like VM are at least being consistent with us nicko.

Yes the difference between your package and mine is 1 Tivo, so it kind of proves there's been no increase in the Tivo fee or I would have a bigger increase then you.

Wouldn't I ?

Safcftm21 · 03-12-2012, 23:57

When I first starting looking at getting VM I got three different prices from the three calls I placed for the same product with a week of each other. Also the first three bills were all different and all wrong. When I asked them to review the recording of the call they said it didn't exist but the one call that they had right they had the recording of, strange how that happens

BenMcr · 04-12-2012, 10:06

Quote:

Originally Posted by nicko

Yes the difference between your package and mine is 1 Tivo, so it kind of proves there's been no increase in the Tivo fee or I would have a bigger increase then you.

Wouldn't I ?

The Collections are having consistent price rises, which will be less than similar older bundles

The plan is that the Collections for new and existing customers stay the same price

andy_m · 05-12-2012, 13:11

Â£5.34! Incredible.

alwaysabear · 05-12-2012, 13:31

Quote:

Originally Posted by andy_m

Â£5.34! Incredible.

Ouch

A call to retentions is required.

denphone · 05-12-2012, 13:44

Quote:

Originally Posted by andy_m

Â£5.34! Incredible.

Thats very nasty indeed.

andy_m · 05-12-2012, 13:45

Just got off the phone to retentions. Am currently paying Â£70.20 going up to Â£75.54 in February. I am on 60mb broadband because of speed doubling, so the lady in retentions has reduced it to 30 again which is more than enough for my needs. New 12 month contract at Â£55.40 a month! That's Â£15 less than I'm currently paying, and once I've got Christmas out of the way I'll pay the line rental saver to reduce it further. I am more than a little chuffed with that price, it's less than I used to pay Sky just for TV, but I still think Virgin's pricing is too complicated and they risk angering some customers into leaving regardless of what retentions are able to offer them purely because of the huge headline price rises.

alwaysabear · 05-12-2012, 13:56

Quote:

Originally Posted by andy_m

Just got off the phone to retentions. Am currently paying Â£70.20 going up to Â£75.54 in February. I am on 60mb broadband because of speed doubling, so the lady in retentions has reduced it to 30 again which is more than enough for my needs. New 12 month contract at Â£55.40 a month! That's Â£15 less than I'm currently paying, and once I've got Christmas out of the way I'll pay the line rental saver to reduce it further. I am more than a little chuffed with that price, it's less than I used to pay Sky just for TV, but I still think Virgin's pricing is too complicated and they risk angering some customers into leaving regardless of what retentions are able to offer them purely because of the huge headline price rises.

Congrats, just shows you what they can do. It is a shame long standing customers have to do this. Yes their pricing is to complicated and these latest prices rises are going down like a lead balloon.