19-09-2011, 21:45
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#16
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,790
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Re: Tivo Account HELP
It's possible, you can add more than one charge of the same type to the account
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AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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20-09-2011, 05:48
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#17
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,308
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Re: Tivo Account HELP
Quote:
Originally Posted by Stephen
It's possible, you can add more than one charge of the same type to the account
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Yes its on my bill Stephen and l intend to twitter them later on today.
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“The only lesson you can learn from history is that it repeats itself”
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20-09-2011, 19:08
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#18
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cf.addict
Join Date: Feb 2004
Location: Teesside
Services: BB 250MB, SKY Stream, Netfix, Disney+, Discovery+, AppleTV+,YouTube Premium, Paramount+
Posts: 438
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Re: Tivo Account HELP
I asked on facebook and Virginmedia said £3 per account:
Virgin Media In regards to the TiVo £3 charge guys, I can confirm this is £3 per account.
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20-09-2011, 19:22
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#19
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,308
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Re: Tivo Account HELP
Quote:
Originally Posted by jobbie8
I asked on facebook and Virginmedia said £3 per account:
Virgin Media In regards to the TiVo £3 charge guys, I can confirm this is £3 per account.
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Thanks for that and this means a phone call is forthcoming to Virgin as they are charging me 2 £3 monthly Tivo fees.
__________________
“The only lesson you can learn from history is that it repeats itself”
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28-09-2011, 16:32
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#20
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cf.member
Join Date: Dec 2010
Posts: 37
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Re: Tivo Account HELP
Has anyone got VM to change the £3 per box to £3 per account and had a refund for the overpayment?
If so who did you contact?
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28-09-2011, 17:10
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#21
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Tivo Account HELP
Customer Services should be able to sort this and credit the overcharge. Virgin are working on permanent solution
---------- Post added at 17:10 ---------- Previous post was at 17:10 ----------
If you don't get anywhere, let me know
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I work for Virgin Media but all views are my own.
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