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Old 19-09-2011, 21:45   #16
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Re: Tivo Account HELP

It's possible, you can add more than one charge of the same type to the account
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Old 20-09-2011, 05:48   #17
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Re: Tivo Account HELP

Quote:
Originally Posted by Stephen View Post
It's possible, you can add more than one charge of the same type to the account
Yes its on my bill Stephen and l intend to twitter them later on today.
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Old 20-09-2011, 19:08   #18
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Re: Tivo Account HELP

I asked on facebook and Virginmedia said £3 per account:

Virgin Media In regards to the TiVo £3 charge guys, I can confirm this is £3 per account.
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Old 20-09-2011, 19:22   #19
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Re: Tivo Account HELP

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Originally Posted by jobbie8 View Post
I asked on facebook and Virginmedia said £3 per account:

Virgin Media In regards to the TiVo £3 charge guys, I can confirm this is £3 per account.
Thanks for that and this means a phone call is forthcoming to Virgin as they are charging me 2 £3 monthly Tivo fees.
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Old 28-09-2011, 16:32   #20
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Re: Tivo Account HELP

Has anyone got VM to change the £3 per box to £3 per account and had a refund for the overpayment?

If so who did you contact?
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Old 28-09-2011, 17:10   #21
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Re: Tivo Account HELP

Customer Services should be able to sort this and credit the overcharge. Virgin are working on permanent solution

---------- Post added at 17:10 ---------- Previous post was at 17:10 ----------

If you don't get anywhere, let me know
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