TiVo - Page 52

vanman · 11-01-2011, 16:10

Quote:

Originally Posted by BenMcr

Yup, that applies to the agreement for the address you applying for services which is counted as a seperate legal agreement, not at an address where services are already active

So if you had asked for a TiVo box at the house move, paid for the box and then it was found the services couldn't be installed, you would be refunded the any fees paid for TiVo

However you would still be liable for any charges or EDFs that are due for your existing services

apart from this
http://community.virginmedia.com/t5/...-p/75244#M4156

Quote:

BenMcr
Whiz Kid

Re: Moving Home
on 09-06-2010 22:53
If you take Virgin National ADSL services your current contract is waived and you start a 12 month contract with the ADSL service

BenMcr · 11-01-2011, 16:11

Because you are continuing with Virgin Media services, which is covered by the clause I linked to earlier

Peter_ · 11-01-2011, 16:13

Quote:

Originally Posted by vanman

apart from this

Also remember that you cannot take cable tv services to an ADSL area so again you fall foul of the Early Disconnection Charges.

vanman · 11-01-2011, 16:16

Quote:

Originally Posted by Masque

Also remember that you cannot take cable tv services to an ADSL area so again you fall foul of the Early Disconnection Charges.

but if you read the O.P on this http://community.virginmedia.com/t5/...-p/75244#M4156

ben seem's to say no you dont

BenMcr · 11-01-2011, 16:16

Quote:

Originally Posted by Masque

Also remember that you cannot take cable tv services to an ADSL area so again you fall foul of the Early Disconnection Charges.

No you won't - because you are taking what available Virgin Media services are there

If you dropped TV in contract when moving to another address where you could still get TV, then a TV EDF would apply

vanman · 11-01-2011, 16:21

Quote:

Originally Posted by Masque

Which is what I said above.

no its not

Quote:

No you won't - because you are taking what available Virgin Media services are there

Peter_ · 11-01-2011, 16:23

Quote:

Originally Posted by BenMcr

No you won't - because you are taking what available Virgin Media services are there

If you dropped TV in contract when moving to another address where you could still get TV, then a TV EDF would apply

You will not get Cable TV services in a ADSL area which is what we are talking about.

---------- Post added at 16:23 ---------- Previous post was at 16:22 ----------

Quote:

Originally Posted by vanman

no its not

Yes it is, you cannot take any Vbox into an ADSL area as it will not work.

BenMcr · 11-01-2011, 16:24

Quote:

Originally Posted by Masque

You will not get Cable TV services in a ADSL area which is what we are talking about.

---------- Post added at 16:23 ---------- Previous post was at 16:22 ----------

Yes it is, you cannot take any Vbox into an ADSL area as it will not work.

If you move from cable to National ADSL within contract then you do not pay any EDFs for the cable services.

Peter_ · 11-01-2011, 16:26

Quote:

Originally Posted by BenMcr

If you move from cable to National ADSL within contract then you do not pay any EDFs for the cable services.

What about TV services in particular the 18 month TiVo contract.

vanman · 11-01-2011, 16:28

Quote:

Originally Posted by Masque

You will not get Cable TV services in a ADSL area which is what we are talking about.

---------- Post added at 16:23 ---------- Previous post was at 16:22 ----------

Yes it is, you cannot take any Vbox into an ADSL area as it will not work.

but you are moving and you already have a box
if you take the V.M ADSL contract .your current contract is waived and you start a 12 month contract with the ADSL service . as ben says here http://community.virginmedia.com/t5/...-p/75244#M4156

BenMcr · 11-01-2011, 16:29

Quote:

Originally Posted by Masque

What about TV services in particular the 18 month TiVo contract.

Any EDFs

BenMcr · 11-01-2011, 16:30

http://shop.virginmedia.com/existing...l#arrangements

What about my contract?
Don't worry about your old contract. You can simply start a new one when you get your National services.

Peter_ · 11-01-2011, 16:31

Quote:

Originally Posted by BenMcr

Any EDFs

If you are in contract with say at least 12 months to go on a Cable TV contract and you move out to an area without a Cable connection will you be charged a EDF because the TV services are unavailable in that location.

Stephen · 11-01-2011, 16:32

Can we please get back on to the topic of TiVo.

BenMcr · 11-01-2011, 16:32

As long as you take Virgin National ADSL Service, no you will not be charged any EDFs for any services you had at the cabled address.

Not sure how much clearer I can say that!