TiVo General TiVo Discussion Part 2 - Page 15

Digital Fanatic · 05-04-2011, 14:54

Quote:

Originally Posted by Gavin-D

Thanks for the new update today DF that has made me consider it even more now the install fee has been waved for April. I do however have one question currently I have the following:

Line Rental £12.24

Talk Evening & Weekend £3.50

Phone, TV, Broadband Discount -£14.00

Calldispl £2.05

TV Size: L £12.75

V+ HD Box £5.00

Broadband Size: L £25.25

Sports1,Sports2 £22.50

For which I pay £69.29 (Prices before this months price rise), what sort of cost would i be looking at for TiVo as I would have to upgrade to XL Tv, would the VM staff have special deals for those upgrading?

Bundles isn't really my area, but Customer Care should have all the latest offers to hand when calling, once launched.

denphone · 05-04-2011, 14:57

Quote:

Originally Posted by fixerman

Fair play DF! As one of your regular moaners I say "Well Done"!

Well done DF and l am not one of the moaners as l look at things from a independent point of view.

BenMcr · 05-04-2011, 14:58

Quote:

Originally Posted by muppetman11

Says half price for 6 months if upgrading tv

http://shop.virginmedia.com/existing...er-offers.html

Where?

muppetman11 · 05-04-2011, 15:00

Could it be the cache on my iPod touch its in the middle of the page.

BenMcr · 05-04-2011, 15:01

Ah I see it. That shouldn't be there anymore, as I'm pretty sure that offer finished last month. The link behind it isn't there

Raised it into the web team to get fixed. Thanks for pointing it out

clinteastman · 05-04-2011, 15:03

Quote:

Originally Posted by muppetman11

Could it be the cache on my iPod touch its in the middle of the page.

I see it:

Quote:

6 months half price when you upgrade TV

Upgrade to more channels and get the first 6 months half price.

The link then resolves to a none existent page:

http://shop.virginmedia.com/existing...e-your-tv.html

muppetman11 · 05-04-2011, 15:04

Quote:

Originally Posted by clinteastman

I was making funnies in the small print.... Shhhh....

Quote:

Originally Posted by BenMcr

Ah I see it. That shouldn't be there anymore, as I'm pretty sure that offer finished last month. The link behind it isn't there

Raised it into the web team to get fixed. Thanks for pointing it out

No probs you had me doubting myself LOL

Gavin-D · 05-04-2011, 15:13

Quote:

Originally Posted by Digital Fanatic

Bundles isn't really my area, but Customer Care should have all the latest offers to hand when calling, once launched.

Thanks DF.

duklaprague · 05-04-2011, 15:18

Quote:

Originally Posted by Digital Fanatic

Why are you calling BEFORE it's released????

I rang up yesterday, because I pre-registered in November, and had last been told I'd hear from Virgin before the end of March about arranging an install ahead of general release.

Which, given how much its been dragging on, didn't seem that unreasonable.

Was told I should hear by the 11th before it goes on general release on the 18th.

I actually rang again today to get a quote for ordering a second phone line, and told the guy I'd wait and order it at the same time as Tivo. He said I could order Tivo today, but then came back and said I couldn't until the 11th.

So it does all seem a bit confused regarding the whole 'pre-register and get it before it becomes generally available' thing.

devilincarnate · 05-04-2011, 15:20

Quote:

Originally Posted by duklaprague

So it does all seem a bit confused regarding the whole 'pre-register and get it before it becomes generally available' thing.

As stated by a few members on here all pre-regs will receive a e-mail from the week commencing the 11th, so before it goes on general sale?

Stephen · 05-04-2011, 15:41

Quote:

Originally Posted by duklaprague

I rang up yesterday, because I pre-registered in November, and had last been told I'd hear from Virgin before the end of March about arranging an install ahead of general release.

Which, given how much its been dragging on, didn't seem that unreasonable.

Was told I should hear by the 11th before it goes on general release on the 18th.

I actually rang again today to get a quote for ordering a second phone line, and told the guy I'd wait and order it at the same time as Tivo. He said I could order Tivo today, but then came back and said I couldn't until the 11th.

So it does all seem a bit confused regarding the whole 'pre-register and get it before it becomes generally available' thing.

The email actually stated 'around the end of March' which is when VM started emailing customers advising there would soon be a further email detailing exactaly how to order TiVo before it went on general release.

Its not confusing at all but some people just can't wait of are misreading the dates that have been given. It also won't be the 11th but the week of the 11th April.

duklaprague · 05-04-2011, 15:48

:p

Either way, I still think that having heard nothing more by the end of March it was reasonable enough to ring for an update by the first week of April.

And it does still seem confusing, as people are being contacted before the 11th, which matches what I thought I was told yesterday - ie that people who had pre-registered would be contacted by the 11th.

But if you're now saying that it will be the week of the 11th, then who are Virgin contacting prior to that?

Stephen · 05-04-2011, 15:52

Quote:

Originally Posted by duklaprague

:p

Either way, I still think that having heard nothing more by the end of March it was reasonable enough to ring for an update by the first week of April.

And it does still seem confusing, as people are being contacted before the 11th, which matches what I thought I was told yesterday - ie that people who had pre-registered would be contacted by the 11th.

But if you're now saying that it will be the week of the 11th, then who are Virgin contacting prior to that?

Where did you hear people were being contacted? VM have been sending emails to all the pre reg customers since the end of last week but there are currently no calls going out arranging installs.

duklaprague · 05-04-2011, 15:57

Don't emails count as 'being contacted'?

I thought this wasn't confusing!

Adder · 05-04-2011, 16:03

Been away living my life and been told about the free install in April, pretty much enough to sway me I think, been too busy considering other things to worry about TV recently.

For the record can I state the following:
1. TiVo is awesome
2. There is very little about it that it is state of the art, ultimately it is an amalgam of S1 TiVo and V+.
3. The attitude of some users on this forum is utterly sickening, you know who you are, I've not had treatment like that in over 15 years on the internet!