Virgin Media to Double Broadband Speed
15-01-2013, 23:01
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#2281
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by muppetman11
They said tech booking was the only option ,standard install was free and had to select two dates , however they charged for an early morning install which is weird as the standard install let them choose 8am-1pm.
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early morning priority may be?
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16-01-2013, 13:27
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#2282
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Inactive
Join Date: Dec 2005
Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6.
Posts: 4,729
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Re: Virgin Media to Double Broadband Speed
I did ring up in the end and spoke to retentions, just to make sure nothing else would change contract wise if I got the superhuib. I explained that I had a note on myvirginmedia saying I would get a free superhub and speed increase. They are sending the superhub out with no contract extension and no price change. It was the same department I spoke to a couple of months ago who said it would invoke a new 12 month contract; I guess it depends on who you speak to. The person said I will automatically get a new contract in the post, but to phone up and ask for her if it extended the contract at all, and she would sort it out.
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16-01-2013, 16:07
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#2283
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,279
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Re: Virgin Media to Double Broadband Speed
My area has moved Forward or should that be backwards any way was Aug 13 now May 13. Quick ain`t they !!!
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No point in being pessimistic. You know it won`t work.
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16-01-2013, 16:16
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#2284
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,309
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Itshim
My area has moved Forward or should that be backwards any way was Aug 13 now May 13. Quick ain`t they !!!
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Now Victor that is something for you to toast. 
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“The only lesson you can learn from history is that it repeats itself”
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16-01-2013, 16:36
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#2285
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,279
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by denphone
Now Victor that is something for you to toast. |
The hub 
__________________
No point in being pessimistic. You know it won`t work.
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16-01-2013, 17:39
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#2286
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Hugh
my service is better than your service
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But it is! 
---------- Post added at 17:39 ---------- Previous post was at 17:37 ----------
Quote:
Originally Posted by Hugh
And the original announcement back in January 12 said the roll-out would be completed in mid 2013, which is approx. six months time, so I don't understand your point about "some virgin customers have to wait another 6 months"...
You appear to be agreeing with the VM Marketing Department. |
My estimate is "between September 2013 and December 2013." which is neither mid-2013 or "another 6 months". And they still haven't completed things they promised at the beginning of last year...
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16-01-2013, 17:43
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#2287
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,099
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Re: Virgin Media to Double Broadband Speed
qas, you are correct, and it is a valid point - but that wasn't the point that was being made (context is all).
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If only we’re brave enough to be it.
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16-01-2013, 20:43
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#2288
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a giant headend
Join Date: Jan 2011
Location: Liverpool
Posts: 1,166
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Re: Virgin Media to Double Broadband Speed
My tier has changed to 100meg and I've now got the "give me my superhub" link in MyVM. Clicking that just opens a page that says my modem is fine (VMG300) but if I want wireless speeds of up to 120meg then I can have a free hub. Which seems a bit hopeful. I do have a superhub sitting unloved in a dark corner of the loft already, precisely because it couldnt provide anywhere near 10meg speeds....
I'm still on a 50meg profile though. Wonder how long that will take to change.
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16-01-2013, 20:56
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#2289
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Skie
My tier has changed to 100meg and I've now got the "give me my superhub" link in MyVM. Clicking that just opens a page that says my modem is fine (VMG300) but if I want wireless speeds of up to 120meg then I can have a free hub. Which seems a bit hopeful. I do have a superhub sitting unloved in a dark corner of the loft already, precisely because it couldnt provide anywhere near 10meg speeds....
I'm still on a 50meg profile though. Wonder how long that will take to change.
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Took less than 12 hours for me. My MyVM profile changed somewhere between 12 and 4pm and my speed increase came at about 22:30 that night.
If you want 120Meg wireless, the Hub would be no good anyway. Get an N66U from Asus.
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16-01-2013, 23:43
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#2290
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a giant headend
Join Date: Jan 2011
Location: Liverpool
Posts: 1,166
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Re: Virgin Media to Double Broadband Speed
11:40 and the config has arrived!
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14-02-2013, 13:26
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#2291
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Virgin Media to Double Broadband Speed
My parents upgrade went through to 60mb and all seems fine on the download side , what speed should they see on the upload ?
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14-02-2013, 13:28
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#2292
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media to Double Broadband Speed
3Mbit
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I work for Virgin Media but all views are my own.
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14-02-2013, 13:30
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#2293
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Virgin Media to Double Broadband Speed
Cheers Ben , I wasn't sure whether it was 6Mbit so thought i would ask. There well impressed with their new download speeds.
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14-02-2013, 14:07
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#2294
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Inactive
Join Date: May 2011
Posts: 125
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Re: Virgin Media to Double Broadband Speed
Laughable, and another thing that was not made clear. Initial talk was all about doubling both download an upload. The happy-clappy Usain Bolt "doublespeed" website made no reference to upload speeds (someone will tell me in tiny print somewhere there was a link to something which did, but, really, even if so that does not count). I know that eventually (no timescale I am aware of) the upload speed will also double, but even then it is tragically poor compared to the other "fibre" offerings.
How long will it be before Virgin's fibre rivals start adding upload speeds to their promotional material and what will that do to Virgin's claimed reputation for speed?
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14-02-2013, 15:19
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#2295
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cf.geek
Join Date: Mar 2004
Services: Tivo V6 - L TV/XL Phone /200Mb BB
Posts: 896
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Re: Virgin Media to Double Broadband Speed
Anybody catch morning news on BBC, just caught last 30 sec of a H/S BB installed in a small village, 900Mb/sec down 500Mb/sec up.
Certainly wouldn't mind that for doing a bit of gaming.
(Maybe someone can find a link)
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