50M : issues with down speed

[Blairhoyle]

I have noticed this over the last few weeks that I'm not getting full 50 meg down speed am sometimes getting over just 30meg.

I live in Falkirk, Central Scotland

I did a test on thinkbroadband and got this result



and these from the speedtest.net







Can anyone see what the problem is please?

[thenry]

post up a ping monitor mate.

and your stats/power levels...

192.168.100.1

login

advanced settings

click on connection to your left

copy and paste

[Blairhoyle]

Originally Posted by thenry

post up a ping monitor mate.

and your stats/power levels...

192.168.100.1

login

advanced settings

click on connection to your left

copy and paste

ping monitor from where>

[thenry]

the ping monitors on the thinkbroadband site

[Blairhoyle]

PM'd mate, don't know if I got it right or not, as I've told you before, once you start getting all technical am lost!!

[thenry]

not quite mate youve set up correctly

go to your monitor on thinkbroadband and click on share live graph link again. on the page youll see...

Small Graph (500x219 px) - BBCode (for forums; not yet supported on thinkbroadband forums)

copy and paste the code in the box into thee reply box here.

also post your power levels/stats from your SuperHub...

put this in your web browser...

192.168.100.1

login

advanced settings

click on connection to your left

copy and paste

[Blairhoyle]

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 299000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 206 55616000 Kbits/sec 299000000 Hz 3.6 dBmV 40.0 dB Hybrid
Locked QAM256 205 55616000 Kbits/sec 291000000 Hz 3.4 dBmV 40.0 dB Hybrid
Locked QAM256 207 55616000 Kbits/sec 307000000 Hz 2.8 dBmV 39.8 dB Hybrid
Locked QAM256 208 55616000 Kbits/sec 315000000 Hz 3.6 dBmV 40.4 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 35800000 Hz 45.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 1170
Max Traffic Rate 53000000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 1169
Max Traffic Rate 5140000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Thu Mar 15 21:25:09 2012

[qasdfdsaq]

Congestion/oversubscription/overutilization.

[thenry]

power levels are fine. your monitor doesnt look extremely bad.

try > www.speedtester.bt.com

google ccleaner and download-install the program then run the cleaner to get rid of temp files thenn try speedtest again.

have you spoken to VM support via 150/151 ?

whats your ETA for speed double upgrades?

[qasdfdsaq]

Average ping nearly double minimum ping. Looks pretty bad to me.

[Blairhoyle]

Originally Posted by thenry

power levels are fine. your monitor doesnt look extremely bad.

try > www.speedtester.bt.com

google ccleaner and download-install the program then run the cleaner to get rid of temp files thenn try speedtest again.

have you spoken to VM support via 150/151 ?

whats your ETA for speed double upgrades?

I have ccleaner mate, it was still the same.

---------- Post added at 22:00 ---------- Previous post was at 22:00 ----------

Originally Posted by qasdfdsaq

Congestion/oversubscription/overutilization.

in my area?

Originally Posted by qasdfdsaq

Average ping nearly double minimum ping. Looks pretty bad to me.

what do mean bad?

---------- Post added at 22:02 ---------- Previous post was at 22:00 ----------

henry that test website you gave me came in at 50.44 download speed.

---------- Post added at 22:12 ---------- Previous post was at 22:02 ----------



---------- Post added at 22:13 ---------- Previous post was at 22:12 ----------

[thenry]

speedtest sites suck. they have been going downhill recently.

try these files on thinkbroadband > www.thinkbroadband.com/download.html

qas his graph sucks like mine and many more but he should be maxing out which he is. its the shoddy speedtest sites. he tested via BT and max'd out

[Blairhoyle]

Originally Posted by thenry

speedtest sites suck. they have been going downhill recently.

try these files on thinkbroadband > www.thinkbroadband.com/download.html

qas his graph sucks like mine and many more but he should be maxing out which he is. its the shoddy speedtest sites. he tested via BT and max'd out

downloading the file just now mate from the link you posted mate, the 1GB one

---------- Post added at 22:27 ---------- Previous post was at 22:23 ----------

problem is its taking 10 minutes - not the 3 minutes the website said

[thenry]

what the speed?

[Blairhoyle]

Originally Posted by thenry

what the speed?

its maxed at 1.4mb/sec

---------- Post added at 22:34 ---------- Previous post was at 22:34 ----------

2 minutes now until the DL completes